Santiago de Cuba is quite a sprawling city and so having the hotel on the outskirts was not too much of a problem - the distinctive shape and colours make it a landmark so you can never get lost!
We travelled as a group and I have to say the check in was a little slow mainly due to the fact the staff kept changing their mind as to what information they wanted the tour guide to provide despite her having prepared a comprehensive list of all passport details names etc etc. However, the welcome drink and art exhibition gave us something to do whilst waiting.
The room was very good by Cuban standards and certainly clean and comfortable. We had no issues with it. Everything worked, even the hairdryer. Room was a good size and being quite high up we had a good view.
The rooftop bar is good for views but seating outside is limited. Bar prices are good. Staff were efficient if not the friendliest we had come across but certainly nothing to complain about.
We were on a half board basis and both dinner and breakfast were good. I especially liked the fact you could choose fish, seafood and a selection of meats to be cooked in front of you so everything was hot and done to your preference. Staff were very quick to clear plates - sometimes too zealous!
Pool bar area at happy hour (17.00-18.00) is busy and only certain drinks are in the happy hour but staff make it clear to you what is and isn't. There is also a list of drinks.
The pool area seems a bit small for the size of hotel but appeared clean if a little "tired". There is a selection of small shops around, including bureau de change and pharmacy.
Take a walk out from the hotel - it's worth it to people watch. There are a few bars nearby plus residential areas to walk around. Downside is the amount of petrol fumes in the air. Taxis around (car, bike) if needed.
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- Also Known As:
- Melia Santiago De Cuba Hotel Santiago De Cuba
- Santiago De Cuba Melia