Stayed June 7-14th. Booked with Air Canada Rouge. Flight was ok, no frills, and not as nice as a Sunwing flight. Rep at the hotel was helpful and was kept busy. Flight and arrival was smooth, transfer from the hotel went without a hitch. Took approx. 20 mins for check in even with 2 coaches arriving. The staff at the main bar (excellent cocktails + remembered your favourite drinks), beach bar buffet and coffee shop (amazing choices) were wonderful and extremely attentive. Staff in the main buffet were very pleasant. The maids cleaned the rooms daily, fresh towels, floors swept, towel animals every day, again amazing. This resort is a 4 star, food = 2-3 star but this is Cuba! We don’t come for the food. By mid-week I was a little tired of it and felt nauseated at the same buffet over and over. There were some strange concoctions, but we tried most of them. The al a cart restaurants were a nice change from the buffets. Asian, Italian and gourmet. One of the al a carts was closed each night, they closed on a rotation. We went around 7pm and got straight in, when we went at 8pm and were asked to come back for 9pm. The beach was just amazing, clean and the bluest water! We saw star fish and fish swimming around. Snorkel out a little further and you’ll see all different kinds of fish. They had paddle boats and you could go out on a sail boat with a staff member. The bathrooms were always clean. We were in the 32 block, this was midway between the main bar and the beach, perfect. There was construction nearby in the 33-34 blocks, we only saw a distant crane, no construction noise. There was a very cosmopolitan mix of people, which was nice to meet travellers from all parts of the globe. We went to Havana which is always a fantastic trip. Our rep took us personally to the Havana rum shop so I could purchase Havana club glasses- this was not on his itinerary. We were so appreciative of this. We also did the catamaran trip, the trip out on the boat was beautiful, we stopped at an island for lunch, it rained for a little while so we just drank more rum! One thing I can applaud is the efficiency of the staff here. A glass was smashed in the bar area and the maid was there to clean it up as soon as you turned around. Our air conditioner wasn’t working one day, we called font desk and someone was there to fix it within 10 mins! One of the best Cuban resorts we’ve stayed at.
- Official Description (provided by the hotel):
- Prime oceanfront property stretching more than 200 meters wide, Ocean Varadero El Patriarca is a five-star resort reflecting the 40’s and 50’s Varadero historic architecture. Complete with 420 deluxe rooms, Privilege Deluxe and Privilege Junior Suites; an array of thematic restaurants; a Despacio Spa Centre; Privilege Exclusive Rooms and Services, Privilege Lounge and upgraded amenities. ... more less
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