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Barcelo Solymar
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Reviews (7,496)
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Reviewed 15 August 2014 via mobile

I had thought seriously of not even bothering with a review, just chalking it up as a bad experience and moving on, but there are others out there that need to know what they are in for.
As an adult with no high expectations of any resorts in any Country, this resort left us and our teenage boys packing within 2 days. It was quite a shame as the only thing we felt bad about leaving was the wonderful man at the front counter (Oscar) who day in and day out has to deal with chaos and rudeness on a very high level. This resort has the capability of being so much more than it is with it's prime location. The food in the buffet was horrible, and we are by no means fussy people, the bar staff are so rude, our room wasn't too bad except for the shower which was missing a portion of the sliding door, so you had no choice but to let the water go everywhere. I guess as long as this resort caters to young partiers who are willing to pay for these standards, there is no hope for this resort as being a relaxing family vacation spot that it could be. I can't really even fault the rude bartenders, as anyone that had to put up with partiers everyday of their working lives would surely be the same. The next time we come back to Cuba, we will be sure to come back to this resort only to say hi to Oscar, and then run back out as we did before. I hope everyone appreciates this man, he is a true gem. Please tell him that Dan and his Family from Canada say hi and miss him very much, and that we'll meet again.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank honeymooners026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

This is a hotel that needs some serious repairs. Paint peeling of the walls and doors, broken tiles on bathrooms etc., etc., etc.....The beach and pool are nice, the food is below average. This is a low budged hotel that in a different country will be a 3 star not 4. If you don't have great expectations and want to save money then this is the place for you. If you want quality food and a nice hotel...go somewhere else........

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank matrix38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

I was in Varadero in May with some friends.
The property was very nice and clean.
As far as entertainment, it was GREAT,
Yudith, the entertainment co-ordinator, who made
all the games so much fun, and involved everyone,
What a great personality to have doing that

the music was good a mix of everything.
The front desk staff were all very friendly a big
gracias to Oscar who displayed what customer
service is all about.
See you soon

  • Stayed: May 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank coconut001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

Beautiful spot. Lots of eating places to choose from. Great young crowd! Beautiful beach, pool, lots of amenities, and close to all the hot spots downtown.

Clean rooms, friendly staff, great massage staff! the lakes at the hair salon are wonderful!

Mother nature was too kind. We had sunshine all week. Unfortunately, it was late for me to travel and I found it hot! won't go that late again.

Lots of a la cartes with the two resorts being connected. We walked to the Barbados.... steak house. Yum!

Traveled here in April with a friend of mine. Met many wonderful people!
Would go back:)

Stayed: April 2014, travelled with friends
2  Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

We just got back stayed from july 24-31 on the Arenas side in oceanview room 5347 and it was fantastic..the nightly shows were ok and the nightclubs off resort were great ..you def need to check out the cave..our room had an awesome view , our air conditioner worked great as well as the fridge..the only flaw was our shower didnt have the best pressure but had hot water ..we never had nor seen any roaches in our room or around the resort..the staff was all pretty good everywhere around..we had a bit of a problem trying to book al lacartes but thankfully we happened to meet and greet the management who quickly had 2 reserved on his behalf immediately..our maid was great..overall we had an amazing time as always ..the food could be a bit better but you will not go without..this was my third time to cuba this yr and i will prob be back before the end of the yr..Again thanks to all the Staff and Management for making our stay an enjoyable one ..

Stayed: July 2014
5  Thank tina b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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