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“Quiet week”

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Hotel Gran Caribe Sunbeach
Ranked #59 of 65 Hotels in Varadero
Level 6 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Quiet week”
Reviewed 7 December 2009

I will be brief;

Pro:

The price! Quality/price good.
the room, the view (depends which side you are, and floor)
The flea market next to the hotel
Beach wonderful. Quiet also.

Cons:
No blower in the room.
No animation at the beach
No music at the beach
No balcony in my room ;-(( You have to ask when you reserve, but i think because there was no balcony, my bathroom was bigger.

Only ham and cheese (free) at the beach, you have to pay for the restaurant near the beach, guess of sunbeach have 15% off.

Small pool, only around 20 chairs around the pool. Not enough!
The coffee at the buffet is Ouachhhh, in the lobby a little better but taste water. Go to other snack bar near the beach

Food, bofff...service bofff but the good thing is: they also dress the table and the table always avec fork and knife.

The buffet place is small, there's not a lot of people at the buffet the night. Often pasta. People go to other resto near, it's a good thing.

Lock your luggage, be careful with the "camarera"

If you change money near the reception, ASK THE RECEIPT.. You will be surprise how the girl can steal you money. Check the change! no joke.

You want a coffee at 8am? you have just the one of the buffet ouach... Bars opens at 10am.

Snacks around the pool near 4h30pm? Nothing! Because the buffet close at 3pm, and the bar near the pool do not have food. :-((

For a resumé, it's not an hotel for a single person.. If you are single and you want to go out, this is not the place. If you want to relax this is the place. As it begins to be dark outside, the street become quiet, and the hotel too. My only friend that week: a cat loll

But the weather was nice, the room too. I relaxed that week. I would go back but i will not pay more than 750$ for this even less.

Go if you can, at each night in the restaurant near the hotel or in Varadero. Go to flea market..

If you are not a picky person and you read everything i said before you go, you are now warned lol Do not expect to do the party over there. I hope my review helped.

  • Stayed November 2009, travelled solo
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Thank montrealtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ontario
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 October 2009

Just returned from Hotetur Sunbeach Oct 5th - 12th 2009. This was my second time at Sunbeach, was there last winter February 2008. If you are looking for a decent vacation at a cheap price Sunbeach is for you. There were families with small children from 3 months old to teens vacationing with family. We had 3 adults in one room and once again enjoyed a fantastic time in Varadero Beach Cuba. If you are looking for a basic hotel with no frills then this is the place to be. Don't forget this is an older hotel which is Spanish owned by the hotel group "Hotetur" from Spain. The manager is young but very experienced in operating the facility. With trade embargoes still going on between Cuba and other countries this manager is doing his best at keeping the Sunbeach in operation as well as trying to keep up on repairs and improvements. Its is very hard to get replacement items or parts with the embargo still in place. The hotel itself is still staffed by the wonderful and friendly Cuban people but the Hotel must follow rules for Cuban citizens regarding employment standards. The pool was nice and warm and is cleaned every morning. The staff are out every morning at 6:00 am sweeping and washing down the sidewalks. The room was very clean and the air conditioners all seemed to be working. There was plenty of Hot water everyday. The best thing about Varadero Beach are the Cuban people. They are the friendliest in all the Carribean Islands but the most ultimate thing about this place is Varadero Beach. Don't forget it is rated one of the top 10 beaches in the world. There is not one bad part on its 22 kilometer stretch. Don't forget to buy your cigars and rum from a government regulated shop or store and not from someone willing to give you a good deal. They mean well but you don't know what you'll be getting. The food was very good this time, it is very basic but plentiful. Be sure and tip your housekeeping attendant whether it be cash or toiletries or clothing and you will be well taken care of. Enjoy your time in Cuba, I can hardly wait to return!!!

  • Stayed October 2009, travelled with friends
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Helpful?
2 Thank CubaTanOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montevideo, Uruguay
Level 6 Contributor
104 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 8 October 2009

Last april we stay in Hotetur Sunbeach with my family, very worried for some bad comments that I read here about this hotel. But we have a nice stay there. The doubles rooms are clean and with good service, and the bathroom are really big. Some rooms have a nice balcony and others haven't.
The hotel is located in front of the magnificent beach (small but pretty) and next to local feria with lot of souvenirs made in wood, etc. Also have a nice shop in the outside the hotel. A 15 blocks of downtown with a shopping mall, and a great park, josone park with free enter.
You can do differents activities in and outside the hotel. The water sports are all inclusive in the beach. The beach bar are simple and small, you can drink and eat sandwich until the sun goes down. The shows are very funny and entretains every night with something different
The food is good and with so many options in the Only 2 restaurants, one with international food, and other with pastas and pizzas. Of course could be cleaner......!!
t. If you go without expeactatives could you forget those little details and cares about really matters, do the best to enoy your trip!

  • Stayed April 2009, travelled with family
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Helpful?
2 Thank cachirula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
Reviewed 6 October 2009

We booked this trip mainly for the price and for the downtown location which is what we prefer. The rooms are spacious and clean and the maid did a tremendous job everyday, the AC works great
The breakfast at the buffett was good, bacon eggs and toast every morning but the other meals are typical cuban fare and gets very boring. There are plenty of good restaurants within walking distance of this resort.
The beach is very nice the only problem being the toursits that don't pick up after themselves.
The pool bar is a great place to hang out, the bartenders are A1 and are even known to bring the beers to the table when they see you getting low. Of course a couple of CUCs a day is a big help there.
The only major complaint that we had was the lobby washrooms. They're Horrid so we didn't use them
al in all for a trip that we pair $275 + taxes it was a great value and i would definetly stay here again

  • Stayed September 2009, travelled as a couple
    • Value
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Helpful?
Thank cubanajohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 October 2009

Went to this hotel January 09. First time travelling to Cuba. They have a strange system where upon arrival at the hotel they take your passport. They keep your passports so that they can enter all of your data into their computer. They want to get everyone into their room as fast as possible. We got our passport back in the morning and other than that the staff were nice. The food was better that I thought it would be, (you don't go to Cuba for the food) brought ketchup and hot sauce with me, and they have an esspresso bar in the lobby where you can get a great cup of coffee. The location of this hotel if great across from a gorgeous beach with a beach bar. They had Cristal beer and the wine in the Dining Room was drinkable. The entertainment was even entertaining. The main bar was where the action was in the evening, but there was also a bar across the steet that had a show in the evening. Clean Rooms.

  • Stayed January 2009, travelled as a couple
    • Value
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Helpful?
Thank Pulpit0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
2 reviews
Reviewed 30 September 2009

Well let me start off by saying that i booked this hotel because of the location. It is in the middle of everything. also i have friends that live in cardenas so i just booked a hotel to leave my luggages and to sleep. i was hardly in my room but the few times i stayed in the hotel i was kinda shocked. My room was okay but the bathroom was abit bad. there were ants everywhere but they were tiny and i didnt mind but i just thought id let everyone know. The pipes in the shower were fallin out, but again i didnt mind. the bed was good and the balcony was also good. The elevators hardly ever worked so u gotta take the stairs alot so when u go ask for a lower floor. The food is not too good but there are restaurants everywhere and for very cheap. I never went to the pool area so i canot comment on that. I just want people to know that i am not a picky person, but for 100 buks more u can get a better hotel and i do recomend it. I have stayed at playa de oro 4 times and i recomend that hotel to everyone. Ohh ya one more thing i forgot to mention is that the beach area is full of locals which i didnt mind because my cuban friends were allowed to come to the beach But there were soo many jelly fish and i am so scared of them so i was hardly in the waster. So like i said if its a matter of 100 buks stay at another hotel.

  • Stayed August 2009, travelled solo
    • Value
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Helpful?
Thank ElissaMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Varadero hotels

Alberta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2009

I have travelled many of places and I expected more from the reviews and the brochure, this place is in a dire need of renovations and a course in customer service. I had items stolen from my room and the front desk personnel accused me of not knowing what I brought and that their staff would never steal. We had to fight to get toilet paper placed in our room, the shower head came out of the wall ( the pipe and shower head itself ) while I was showering. The little ants were everywhere, they do not fumigate like other places I have stayed ( they usually leave a note under your door to warn you and it's done on a weeklly basis ). They have no idea what a Strawberry Dacquari is without it being total liquid, the restaurant .... well... not edible. No selection, half cooked, no flavor, no spices, cold coffee ( not that it was drinkable anyway ), and the waitress' were unpleasant as if we were a bother to them.
Thankfully we found a great place down the street with the best shredded beef I have ever tasted ~ hats off to them. Worth every penny ~ The Steakhouse. We would of starved otherwise.
The nightly entertainment ~ LOL could of had better with a 2 yr old. There is no night life.... only corner run down side food outlets with local singers. Bathrooms were not even safe enough for a rat!
I have never experienced such poor customer service, even from the Cuban's themselves, the flea market is beside the hotel and they don't get out of their chairs unless you bug them. Hence they are a Communist Country but really.... I just wanted a couple of souvenirs.
This hotel is rated in our opinion a -1.... we paid a reasonable price when we could of taken a cruise ship for better.
Cuba will not see us again!

  • Stayed April 2009
    • Value
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Helpful?
1 Thank rlakes1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Gran Caribe Sunbeach

Property: Hotel Gran Caribe Sunbeach
Address: Calle 17 e/ 1ra y 3ra, Varadero 42200, Cuba (Formerly Sun Beach by Excellence Style Hotels)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#35 Top resorts Hotel in Varadero
#38 On the Beach Hotel in Varadero
Price Range (Based on Average Rates): £
Number of rooms: 272
Official Description (provided by the hotel):
The Gran Caribe Sun Beach's Hotel is an inclusive hotel, 3 stars of category. Property of Gran Caribe's Company. An economic hotel located to the entrance of Varadero 80 m from the beach, beside the biggest commercial center of Artesany of the peninsula. 15 minutes from the airport of Varadero. Has 4 bars, 2 restaurants, comfortable rooms with hot water, air conditioning, activities and shows at night. ... more   less 
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Also Known As:
Bellevue Sunbeach Hotel Varadero
Hotetur Sunbeach Hotel
Resort All Inclusive Hotetur Sunbeach

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