I was at this hotel from May 9th, 2014 to May 16th, 2014.
Overall it is a decent hotel with average amenities and a good location if you like the night life: close to the Beatles Bar and other party bars.
I was in room 1124 which is on the ground floor and has a small balcony with a table and chairs and is just opposite the swim up bar which has music during the day. The music stops around 5 PM and it is quiet in the evening. It was a perfect room location.
The food was fine and the service for beer or wine or juice in the AM was excellent.
Some people who were helpful at the resort were:
Ernesto who works in the lobby and can get things done for you
Oscar outside the front doors who helps with the luggage.
Luis who works in the kitchen and brings food out - he decorates, sings and is an extremely friendly individual to whom you warm up too immediately.
Alex at the beach bar; pours you drinks and always has a smile for you.
I did not meet anyone who was curt or rude - very friendly staff.
I did not have my room cleaned every day - it is not nescessary: give the maid a break!
Any negatives were with the tourist who never say please or thank you: children who say "give me" when they want a drink - never "por favor" or "gracias". Also tourists who leave their garbage everywhere: should be ashame of yourselves - you would not do that at home.
There were few Canadians at this time of year - mostly Cubans and Russians who keep to themselves.
I did not see the manager once; you would think that the manager would be walking around talking to the guests of his hotel, seeing if there are any problems or just making sure the guests are happy.
I rate the hotel as average with above average workers.
If you are going, please bring the maximum weigh allowance in goods for the cubans. They can uses anything you bring: they may be dollar store items to you but valualbe items to them.
I would certainly go back again.
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- Also Known As:
- Hotetur Palma Real Hotel
- Palma Real Cuba
- Hotetur Palma Real Varadero
- Hotel Palma Real Cuba
- Palma Real Varadero Cuba
- Palma Real Hotel Cuba
- Varadero Palma Real
- Hotel Palma Real Varadero Cuba