Family holiday over the Christmas period and it was so disappointing after the money we spent to get there. Staff near on useless, terrible food, Full of drunk Canadians which is there equivalent of Benidorm, so you can imagine the clientele. We thought we were turning up to a 5 star all inclusive resort. This was 3 star at best and the hotel it self has close to 2000 rooms so it's enormous and they don't make you feel special or looked after which was what I was hope for.
Quiet pool doesn't exist like the hotel says. The a la carte restaurants are poor.
The positive and there has to be a few as I travelled all the way to cuba right.... Well the scuba diving was fantastic, which has nothing to do with the hotel and the beach and sea was beautiful.
Won't be going back that's for sure!'More