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“Amazing location & employees”

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Blau Varadero Hotel Cuba
Ranked #2 of 64 Hotels in Varadero
Certificate of Excellence
Reviewed 20 June 2014

My spouse and I resided at the Blau Varadero from May 25th to June 1st.. Check in was quick and efficient. During our short wait, we were offered a nice cold glass of sparkling wine. Our room (9th floor) was nice & clean. The maid service was excellent & always replenished (fridge & bathroom items...) when needed. The food was very good at all the locations we ate: Buffet (wide variety of meats, pastas, breads, fruits/vegetables, ice cream, deserts, etc...) , lunch restaurant near pool & at Beach bar + hot dog/hamburger/fries stand next to pool. We went to the International restaurant and enjoyed it. We did not try the Mexican restaurant. The service at all the bars was excellent even the vacationers who did not tip received their service with a smile. The pool was always kept clean. We really appreciated the locations of all the washrooms. The one near the pool was used by many pool users which relieved the fear of some not leaving the pool.... The washroom at the beach was also well located and appreciated. All washrooms were always kept clean. There did not seem to be any problems for anyone to obtain a Palapa/long chairs at the beach. We usually got there early after our breakfast and always had one. The location of the Blau Varadero is ideal for beach walkers. You can walk either way (East/West) for a very good distance. The Beach is amazing. We only went to two night shows. The Circus and the famous Michael Jackson show which we really enjoyed. The guests are mostly from Europe and Canada. All were pleasant and respectful of others. The hotel is quiet, no loud music/noise at night. The gym is small but there is enough exercise equipment that are all functional. The Spa is nice. I enjoyed a relaxing one hour massage. The hard working hotel personnel are ALL wonderful, friendly & always give you an excellent service. On many occasions we observed the Hotel Manager (Jose) walking the grounds to ascertain everything was always perfect. My spouse and I will definitely return to the Blau Varadero as we had an excellent vacation. This was our 7th time in Cuba, and overall the Blau Varadero was the best hotel/resort we resided at so far.

  • Stayed: May 2014, travelled with family
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6  Thank Louise-Guy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,047 - 2,053 of 6,737 reviews

Reviewed 18 June 2014 via mobile

We got married here on 8th May 2014. We had a fantastic day and an amazing holiday. Only had a couple of issues re the wedding I.e Chanbermaid didn't turn up, restaraunt didn't open in time and a couple of other minor details when we spoke to the hotel manager he sorted it straight away and upgraded us to a suite which was gorgeous. So can't really fault it. The food in the hotel was ok something for everyone so never went hungry. Staff all very friendly. Would return without hesitation we loved it. We had our son with us who is 7 children's club was great the first week until Myra went on holiday 2nd week the woman who took over was useless but the kids enjoyed it.

Stayed: May 2014
3  Thank Nicola P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

Stayed here from June 1st till 13th
Booked in ok, rooms very large, bed rock hard sure the floor was softer, and we had big muscles after 11 days of trying to open patio doors !
Ok so to the hotel and grounds they are well looked after the pool area, lobby area, games area all were excellent, gardens, and walk way to beach all well looked after beach bar was good but while we were there it was shut for 3 days and reopened on our last day,
This place has more sun beds then i have ever ever seen, yes we got up early as we wanted a nice spot on the beach not my fault others wanted to lay in and missed the chance you could get a sun bed on the beach all day but shade was the problem and again we made the effort to enjoy from 8am always shade still at 10 ish so forget the scare mongers or go to the pool even when ever we went to the pool we always got a bed !
Staff Except the guy behind the pool bar i found him ignorant the rest are the best i have ever come across every drink they make you are just the best and made with love of the job the best ever Bloody mary`s in the lobby bar, and the best ever service rodolfa is the best pool bar attendant ever and so great in the evening too always has a smile ! infact al the lobby staff are great the entertainment staff are great we watched the best show ever that they done always so friendly all day yes it is there job but i have off days they never seem to so thankyou all bar staff and entertainment staff to and michael jackson show great
Restaurant well um the staff again at the tables fantastic but chef on the pasta always stressed and interested other things not you, also the egg man in the morning what a miserable egg chef no love in them eggs just a duty so serve 10 stale eggs at a time !!
fish fish fish so if you like fish great but i am allergic to fish so very hard for me and i wish the fish dishes were put together as i saw people using same spoon on the fish salad dish as the rice salad dish so for me a real no go so my last 5 days was chips and gravy !
Burger bar at the pool well what a laugh day one i got served a frozen burger day 2 it caught a light and he got water out pool to cool it so we had black burnt ones, day 3 half cooked and day 11 thought one more try it took 40 mins to cook i am sure it was still not really cooked !! deep fried sausages no thanks so i was so looking forward to that but no shame,
Food was either over cooked or under cooked in all the restaurants but great cocktails so hey eat at home drink on holiday !
This is a nice place lovely staff but it does need improving in places lizy on the door is lovely so just a few niggles enjoy the best cocktails and beach in the world and nearly the best staff, also great show round the pool check the board daily

  • Stayed: June 2014, travelled as a couple
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Thank wendy4650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

A very nice International Hotel but you could be almost anywhere in the World.
Pros :-
Great Beach and pool
Staff amazing
Entertainment was good
Food (Buffet) really good
Room really nice - huge bed and comfortable

Cons:-
A la Carte restaurants food was awful and limited choice - Mexican especially was greasy and not spicy
No "Cuban Vibe" - for example, bar entertainment would be a guy/guitar singing "my Way or "New York New York" - why not have a Cuban Band?? (only once in a week did we see this) - hotel is too vanilla and i can stay in similar a lot closer to home!
No free Wi-Fi - most International Hotels nowdays have at least a hot spot with Free Wifi. Blau has cards to buy which apparently are for an hour of browsing! We never got that long as we only logged on for a few minutes a day but managed to get through 6 cards!

  • Stayed: June 2014, travelled as a couple
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3  Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

My wife and I stayed at this resort from May 7th to the 14th 2014. We had been to the Blau 4 times over the last 10 or 12 years and with the exception of an AC issue 1 year we have really enjoyed it. In this case we had just got back from a 2 week stay at a resort in the DR which shall remain nameless as I get screaming mad every time I think about it.
SO here we go; we stayed in the new VIP plus section and were very impressed with the room. Location to the rest of the resort the VIP pool, restaurants, bar and the beach was great.
Food at the a la cartes was excellent especially the Gourmet restaurant and the group dinner around the pool on Tuesday night was the highlight of the week. (YUMMY)
Staff as always were friendly and professional.
Beach was beautiful with some of the best snorkeling in the area.
For a trip that was just to wind down you could not ask for a better place to go. Of course having been there before we knew a lot of the staff and they always remember returning guests.and make you feel at home.
Have know idea what the entertainment was like because we were always in bed before it started and up before the sun each morning having coffee at the snack bar waiting for the buffet to open. (GREAT COFFEE!!!!)
Even though we stayed in the VIP section this trip we have never been disappointed at the Blau.
My thanks to the staff for the great job they do (especially Jennis at the beach bar and sometime Disco). We love this resort and would return anytime (and probably will)..

Room Tip: VIP section bulidings 16-19 are great
  • Stayed: May 2014, travelled as a couple
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Thank Keith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Just returned from 10 days that saw hot and humid conditions with a few thunderstorms, which you get when it is hot and humid. This is our fourth all inclusive to Cuba, staying for two weeks at Blau Costa Verde eight weeks ago BV has beautiful grounds, lots of shade at the pools area, lots of loungers, pool nice and warm and clean. Beach was beautiful and warm as well and many more guests at the beach than the pool. Plenty of comfortable seating in the resort bar areas and entrance. Good drinks, lots of staff who are all attentive and no long waits. All the staff are friendly, welcoming and happy, signs of good managers and management everywhere. Rooms good size and clean but a bit run down. Door lock very tricky with needing to play with the card up to 11 times before it opened. Patio doors barely able to open because they are so stiff. Chairs inside the rooms not comfortable, drain under the bathroom sink leaked. Worst bed and pillows we ever slept in, hard as the tile floors and no mattress foam available. BCV (previous Blau) had some of the most comfortable pillows and mattresses so I know you can get them in Cuba. Really good food at the lunch buffet by the pool and the International (excellent steak and mushrooms) and Mexican Al a cartes were really good but you can only go to them once, that is a shame. Breakfast and supper at the buffet had good salads but the rest was terrible to poor. Egg station chef cooked eggs ahead when he had a lull and then reheated them, yuk! That was typical at the grill stations so if you couldn't find something in the steam trays you were better off to stick with salads and bread. The table service was top notch. I think it's time for the Blau to put some money into their rooms, throw away all the old pillows, if you aren't going to replace the bed I suggest investing in some good foam toppers. We actually dreaded getting into the bed at night. Potential to improve is there, you have location, grounds and employees second to none, the talent for great food is there as we had it at lunch and the al a cartes. Don't reheat eggs! Work on the grill stations to put food out like they do at lunch and you would be likely to get returning new customers.

Room Tip: bay side room, facing away from the pool have water views and you get to see what is going on outsid...
  • Stayed: June 2014, travelled as a couple
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4  Thank jfnmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

Beach: Short walk from hotel lobby. Beautiful, but have to 'reserve' your spot under palapa in early a.m or you will not have a place under a shaded area.
Food: Above average for Cuba standards, similar to what Melia chain serves. A lot of choices, yes it's repetitive, but so are many of the meals we cook for ourselves at home, at least for my friends and I:) Tried the international restaurant, really nothing special, but if you want a change from the buffet it is worth the try.
Service: Excellent with regards to waiters/waitresses in the restaurants and bars. Maid service was average and really dependant on who was working on that day. Many of us were on the 9th floor and while some had water bottles, tissue paper etc replaced daily others did not.
Lifeguards: Though the resort does have them (they wear white t-shirts with lifeguard written in red) they were NEVER present at the beach nor at the pool area during our whole 7 day stay. On at least 3 days while going from the beach to the pool area we found them hiding in a corner next to scuba gear section playing with their Mobil phones or playing together with a soccer ball. Unacceptable in my opinion.
Beautiful grounds, easy access to everything, hotel itself is older, but there are people walking around cleaning, maintaining the property.
Many tourists from Germany, UK, Canadians (English Canadians) overall good mix of ages, groups, relaxed, pleasant and respectable crowd of tourists.
Enjoyable stay overall and would return to this hotel.

  • Stayed: June 2014, travelled with friends
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2  Thank Ti F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blau Varadero Hotel Cuba

Address: Crta. de Las Morlas, km 15, Varadero, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Varadero
#2 Luxury Hotel in Varadero
#2 Family Hotel in Varadero
#4 Romantic Hotel in Varadero
#5 Business Hotel in Varadero
Price Range: £127 - £303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blau Varadero Hotel Cuba 4*
Number of rooms: 395
Official Description (provided by the hotel):
Just on the shore of the magnificent and famous Varadero Beach, the hotel consists of a 13 floor modern building, completely new. Ideal for those who want to enjoy the beauty and the atmosphere of the most well known beach of Cuba, with the best facilities and a wide list of activities. ... more   less 
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Also Known As:
Blau Hotel Varadero
Blau Varadero Cuba

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