We were at the Blau for one week this July. Traveling the strip, we knew when we had arrived - the unique structure of the hotel just pops, and it was more impressive than others have noted in their reviews. Our travel agent had formally requested with the Blau that we get a high floor, ocean view and a king size bed - well we got the fifth floor (low), a car park view and one of out of the three requests, a king size bed. Upon entering our room we noticed right away that the dresser door was broken and hanging off the hinge, as well the furniture was badly worn and in some cases not even level. We were not expecting perfection but you don't put people in a room where things are broken. Even the sliding closet doors would not close properly, you had to play with them every time you wanted to get in the closet. The rooms are big and spacious but the finer details are really lacking. The sheets are rough, stained or showing their wear and tear on the edges with holes and fraying. The bathroom towels often looked brown, when they were supposed to be white and suffered the same problems as the sheets with holes and frayed edges as well as some staining. A real turn off! The one positive about the room is the air conditioning, it keeps it cool but in order for the electricity to run your room key needs to be placed in the power slot by the door - TRICK!! - bring an old gift card or hotel card with you (something with a strip on the back) so when you leave the room the air will keep running and your room will be cool for bed time. The hotel pool although very large is in desperate need of some shaded areas, the first day we arrived at the pool by late afternoon and it was like bath water and offered no refreshment from the humid weather. There are very few shady areas around the pool so during the day it is hard to avoid the sun. The beach is a quick walk past the pool but it is very short and crowded with palm umbrella covers and chairs. Once in a while you will have a very strong sewer smell as well. The FOOD - well I don't know what to say. There are some people that really seemed to enjoy the food at the Blau - but I have to tell you that we really struggled with the food. Now I knew going to Cuba that the food would be an issue but it was extremely disappointing - the food was lacking in care and often the meat was full of bones and fat and there were a lack spices or salt used - basically tasteless. The buffet offerings were simple, for example a large tray of corn or carrots, always fish but watch out for the bones. I did not think you could mess up pasta but it was very poorly made and was sweet and watered down. There were plenty of cold cuts, cheese and salad but very repetitive, and thinly cut. Now the positive part to the restaurants was the servers, we had some gems like Rodolfo who is amazing, and is a floater between the pool bar (pm), buffet, lobby bar and piano bar - he helped make buffet time more enjoyable. The piano bar was our usual venture at night as the shows were disappointing due to the sound system at the hotel that caused the voices/singing to have a piercing effect. The piano bar entertainment for the week included 2 different pianists, and a guitar singing duo. The pianist on Thurs. and Sat. night is awesome and very humble and cute. We were disappointed that the guitar duo when not getting enough attention (i.e. tips) headed out to the patio to continue their show and to get more attention - this was in connection with the head waiter. The activity team that worked the pool area was quiet and did not spend all day on the microphone which was nice, we have had this experience at other hotels and it was nice to see that did not happen here. It is to be noted though that some of the activity coordinators did not go out of there way to start activities and would call it on the microphone and then get sidetracked talking to "friends" they have made and not follow through on the activity ignoring anyone who showed up for the event - this happened at the bingo activity. Again not cool! We took the day trip to Havana, this is a must when you are so close and would recommend that to anyone visiting Cuba. I will say though that the trip was very set up for the tourists to spend extra time at certain bars, museums and stores to intentionally give them business. Unfortunately, we were really disappointed with this Blau hotel especially after reading the reviews in anticipation of our trip, and originally with our booking of this hotel.
- Official Description (provided by the hotel):
- Just on the shore of the magnificent and famous Varadero beach, the Hotel consist of a 13 floor modern building, completely new.Ideal for those who want to enjoy the beauty and the atmosphere of the most well known beach of Cuba, with the best facilities and a wide list of activities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Traveltool, S.L.U., LoveHolidays, Travelbag, Holiday Gems, Travel Republic (UK), Evoline ltd and Cancelon so you can book your Blau Varadero Hotel Cuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Blau Hotel Varadero
- Blau Varadero Cuba