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“Wouldn't stay there again”

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Hotel Horizontes Herradura
Ranked #56 of 63 Hotels in Varadero
Coxen Hole, Honduras
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wouldn't stay there again”
Reviewed 24 June 2013

Though the lobby area is nice, once you get to your room you will think twice about staying there. If we hadn't paid in advance, I would have left right away. The hotel in general is just old and falling apart. The up side is its location - right on the beach, and a couple blocks from the bus station - but that is the only good thing. In our room there was no toilet seat, tons of mosquitos, a broken bed, and an A/C unit that we couldn't turn off. There was no water for the first 5 hours we were there (though maybe not their fault) and once the water came back there was no hot water. The beach in front of the hotel is littered with garbage. There are nice balconies over looking the beach, though you share that and a living area/refrigerator with another room. Everything is very sparse and most of the furniture appear very old. The breakfast buffet in the morning was bland and uninteresting. None of the staff were particularly friendly or helpful. Needless to say, would not stay there again nor would I recommend anyone else to do so.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Samanthahb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 reviews from our community

Traveller rating
    15
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    36
    25
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Moscow, Russia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 May 2013

The hotel is in a very bad state, the wind and rain enters through holes in the walls. The only bonuses are low price and decent breakfast. Use it only if you have a night to spend between planes (as I did), but definetely not for a long stay.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank p0mel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Varadero hotels

Exeter, United Kingdom
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 March 2013

We were shown into a room which, although it had a sea view, also had a very large hole under the air conditioning unit, exposing us to the outside elements. Under normal Cuban weather conditions, this might not have mattered much, but we had the misfortune to arrive in the middle of a gale and a strong wind blew through our room as a result. We rejected this room and were shown to another, quieter room without a sea view which was okay. The hotel overall is in poor condition and over-priced, although its location right on the beach is good.
My general comment though is why stay in a hotel at all-we stayed in several during our holiday and the overall standard of accommodation and food was nothing like as good as that found in highly-reviewed casas. Casas also give you the chance to meet some real Cubans, just that being in any resort in any tourist spot.

Room Tip: Make sure you view your room before you accept it !
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amkewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 2 March 2013

We stayed here for 4 nights and spend the days relaxing on the beach and walking around Varadero.

The hotel is old. If you are looking for new, spiffy or immaculate, do not stay here. The rooms were relatively clean and the air conditioning worked. There was a tv but we never turned it on. The hotel was peaceful at night. The staff was friendly and helpful although they did not speak much English. There were a lot of Russians there when we were there and it is kind of funny listening to them speaking in broken English to the Cuban staff who don't speak much English themselves.

The breakfast was very good and is included with the room which is very reasonably priced. We ate some lunches and dinners there too and they were good and reasonably priced as well.

The hotel is right on the beach and it is spectacular and not at all crowded. It is shallow for a long way out and there is a lifeguard right there as well.

If you accept that you are in a third world country and are content with foregoing the luxuries and standards that we take for granted here, you enjoy rubbing shoulders with the locals and you want to get out and learn some Spanish and eat at a variety of local restaraunts in town, then this is a great place to spend a few nights. If you want to sit around a nice sparkly pool and sip fruity drinks before you waddle back over to the all inclusive buffet then you should book yourself into one of those resorts in Varadero - there are plenty of them.

Room Tip: The rooms are all the same. They face inland but each 2 have an adjoining 'living room' wit...
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DeaconBrodie276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 24 January 2013

I was put in a room without balcony. It was a room inside which seems to be an apartment before. I got to "the apartment" with two rooms and a living room. Housekeepers were seating in the sofa of the living room, chatting between them as if they were hotel guest. I have nothing against them but I felt I did not have privacy. I book the hotel for 3 nights but left after the second night. Service was horrible. It is a State run hotel (Islazul chain), not foreign capital involved so condition of the hotel is not good mainly the furniture. Forget about remote control on the TV. My suggestion is to stay away from that chain. It is a budget hotel (I paid around 230 usd for 4 days) including breakfast and dinner. I learned my lesson “you get what you paid for.” I have nothing good to say about that place, sorry but that it’s my impression. I forgot to mention that I got my room at 4 pm!

Room Tip: don't stay there
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  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Roberto36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thassos Town (Limenas), Greece
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 July 2012

i think this hotel is the cheaper in varadero,the rooms are small and old.but the breakfast buffet is good.and the beach very nice.the bus station is only 1 klm.if you don't want something luxury is nice place to stay.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
6 Thank Akis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatineau, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 March 2012

As the title says, everything you've read (reviews) on this hotel are true. The hotel is horrible and the food even worse. Even if the beds are made, I dont think they've changed the sheets, barely any paper toilet and didn't have any hot water. The only up side is that you're on the beach.

My recommendation is to stay at a Casa Particular just down the street. It's 30$/night for a full suite. It's 5 mins walk from the beach. It's really clean, the service is amazing and you have the option of eating a home cooked meal (lobster) for 10$ (where as in the city, you'd pay around ~22$). Note: Caca Particulars have only been legal since last year as hotels in Varadero are often overbooked.

The reason why we initially chose Herradura is because of the money but heck, for half the price, stay at a Casa Particular. You'd benefit more from the local cuban experience, stay within budget and more importantly, feel safe.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MediaBOSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Horizontes Herradura

Property: Hotel Horizontes Herradura
Address: Ave. de la Playa, e/ 35 y 36 | Matanzas, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #56 of 63 Hotels in Varadero
Hotel Class:2.5 star — Hotel Horizontes Herradura 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Horizontes Herradura Hotel

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