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“About a 2 1/2 star place - could be a 3 1/2 with minor fixes”

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Plaza Hotel Curacao
Ranked #28 of 32 Hotels in Willemstad
Toronto
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“About a 2 1/2 star place - could be a 3 1/2 with minor fixes”
Reviewed 26 April 2012 via mobile

I own a home in Curacao so I visit often. My home is rented so I tried out the Plaza Hotel. I bought it as part of a package with a subsidy. I would not pay over 100 dollars a night for this place. The location is great. The security is great too. I liked the pool area and the young guy bartender was excellent. The maid was very nice. The room was a good size.
There are a lot of negatives which could be easily looked after. One, this place needs some ice machines- one on every floor, going to the bars for ice is a hassle. Two, buy some de-humidifiers so no mold grows on the ceiling in the halls. Three, the whole place needs some paint. Four, don't use older people who can't speak english as a bartender on off days. Five, happy hour should be 2 for 1 drinks like every other place, not just a discount. Six, make sure all the safes in the rooms work. Seven, buy new TVs in every room if you intend on being a three star hotel. I would also focus on fixing up the three main floors and worry about tower rooms later. I stayed on the second floor which was a good location.
There is a lot of potential here but the owner and manager need to spend some money before this place is totally run down. I would stay here again if the price was around $80. There is no way it is worth spending more unless there are a lot of these fixes mentioned above.

Stayed April 2012
Helpful?
1 Thank Dougfms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
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Chicago
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 April 2012

It was my 2nd time at The Plaza and I really enjoyed it again....Great location walking distance to everything Curacao...Clean rooms great breakfast buffet...
We will be back

Room Tip: Get a Superior room...we did our 2d trip well worth the extra $20....
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  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
2 Thank Terrychicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sneek, The Netherlands
Level 5 Contributor
49 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 April 2012

I stayed at this hotel from 31 March - 7 April 2012. This hotel consists of two buildings, the tower and an annex (I stayed at the annex). Rooms are large, clean and comfortable with all the necessery amenities (telephone, television, airco, bathroom). Rooms also have free wifi. The rooms are serviced several times a day. From my room I had a splendid view over Willemstad (Fort Amsterdam, Otrobanda, the Queen Emma pontoonbridge) and the St. Anna Bay with the tall ships going in and out of the harbor. The hotel features a fine restaurant for breakfast (around 15 US $), lunch and dinner. Also there is a swimming pool with deckchairs and a bar. Nice detail about this hotel is that it was build atop an ancient fortress (Water Fort), parts of which (battlements) can be seen around the pool-area. The lobby is very impressive and hotel staff are friendly and helpful. In the lobby there is a representative from a car-rental agency (Thunder Rent-a-car) and a shop. As the hotel is located in the heart of Willemstad everything (sights, shops) is within easy walking distance.

  • Stayed April 2012, travelled on business
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Helpful?
2 Thank Christian_LeJeune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 April 2012

Great place to stay,close to downtown Willemstad with walking distance to local shopping bars and restraunts.Hotel was very clean,got to meet the owners and they were great hosts and hostesses.You have to have a drink at the sunset bar at sunset,it quickly became one of our favorite spots.

Room Tip: get a room in the tower best view in Curacao.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curacao
Level 3 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 March 2012

want some instant coffee? go to Plaza .. not hotel worthy .. great location, true, but that's about it ... it could have been a great hotel ... could have been, but it is not ... I'm not going to Plaza anymore and strongly suggest friends to follow my advice ... hotel guests I met, told me, they came to Plaza year after year, but this was their last time ... they saw what is was and what it has become ...

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beachgirl1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Willemstad hotels

Jamaica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 March 2012

BEWARE they want to charge $15 extra a night per person for what i don't know. worst they don't even give breakfast in the morning, we had to leave every morning to get breakfast cause they were too expensive and didn't worth it. We had to leave there and book into another hotel and breakfast was on the house and no extra $15 per night at San Marco Hotel.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Leleka G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsOfDistinction, Manager at Plaza Hotel Curacao, responded to this review, 19 March 2012
Dear Leleka,

Thanks for posting your review on TripAdvisor. We're sorry we didn't meet your budget; however the quality offerings at The Plaza are far greater than the property you mentioned.

Plus, we don't think your facts are correct. Please let me explain...

The Plaza Hotel does in fact offer a breakfast buffet each morning, both a continental and a full hot breakfast buffet. Both are a tremendous value, with fresh fruits, 3 types of juices, fresh pastries, cereal, 2 types of yogurts, plus there's eggs, pancakes, 4 types of breakfast meats and a whole lot more. Honestly, our guests and the local community love our breakfast offerings!

Additionally, the Plaza's rates are for both single and double occupancy; which is customary in the hotel industry. In fact, when checking the website of the hotel you mentioned, they charge $23 additional for double and an additional $26 for triple, much, much more than the Plaza.

Anyway, we are glad you visited Curacao and posted your comments on TripAdvisor. Hopefully, we have helped you better understand the rates and offerings at the Plaza Hotel. We hope you will stay with us on your future visits!


DRH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 March 2012

Celebrated a milestone birthday with my sister and couldn't have picked a better place to do it. The owner personally check our room to make sure everything was perfect. Location was central to everything...a short walk to all the downtown shops and we were able to visit a different beach each day. Hotel staff was more than accommodating, going out there way several time to satisfy our requests. Came back rested, relaxed and vowing to repeat next year.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anslee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsOfDistinction, Manager at Plaza Hotel Curacao, responded to this review, 12 March 2012
Dear Anslee,

I am glad that you and your sister had a "Great Girls Getaway" at the Plaza Hotel & Casino. And I am happy that you enjoyed your stay and that you took the time to tell the world via your review on TripAdvisor! So, thanks.

The Plaza's oceanfront location is often described as the best on Curacao, sounds like you would agree. Our stunning views, plus our proximity to the shops and attractions in Willemstad and nearby beaches certainly add to a great vacation.

Honestly, I loved reading your comment about our staff being "more than accommodating" and "going out of their way to satisfy our requests", since your satisfaction and enjoyment are our primary concerns!.

Thanks again for the kind words and please came back to the Plaza soon.

DRH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Plaza Hotel Curacao

Property: Plaza Hotel Curacao
Address: Plaza Pair, Willemstad, Curacao
Region: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#11 Casino Hotel in Willemstad
Price Range (Based on Average Rates): £
Hotel Class:3 star — Plaza Hotel Curacao 3*
Number of rooms: 240
Official Description (provided by the hotel):
Bon Bini - Welkom - Welcome. The Plaza Hotel & Casino is Curacao’s most recognized hotel and a favorite vacation destination for generations of world travelers. Discover our stunning oceanfront location, breath taking views and gracious Caribbean hospitality. Built atop the historic Waterford Forte, a 1700's stronghold; the Plaza Hotel Curacao stands as the gateway to the Willemstad's shops, open air markets and local culture. Whether your visit to Curacao is for a relaxing family vacation, a romantic getaway, a destination wedding or you’re here on business, you will love our convenient location and modern comforts. And with free WIFI, a fitness center and almost a dozen great restaurants and lounges on site, there’s something for everyone to enjoy! The Curacao Plaza Hotel & Casino is close to Hato International Airport, major corporate headquarters and a few steps from great duty free shopping and the world famous floating Queen Emma Pedestrian Bridge. Plus, we’re only minutes from some of Curacao’s favorite family and dive beaches. Relax on our giant party deck, swim in our large pool and enjoy the vibrant sunsets overlooking the sea and historic Willemstad. Dine, dance and enjoy the very best of the Curacao. Feeling lucky, come test your skills in the Royal Casino, our Caribbean inspired Casino and a local favorite. Come win a fortune or have some fun playing blackjack, bingo, roulette, craps, poker or the slot machines. We look forward to your arrival in Curacao and taking great care of you at the Plaza Hotel & Casino. Come explore Curacao. Come be our guest! ... more   less 
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Also Known As:
Plaza Hotel Willemstad
Plaza Hotel Curacao Willemstad

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