Arrived about 10:00 PM on the 18th of August. The desk clerk ("ER") was so slow and incompetent it took him 1 hour and 15 minutes to check our group in, despite our being pre-registered, complete with assigned rooms. Plus, he would stop and take care of any non-Americans who showed up during our check-in, declaring that they were there ahead of us. By the time we were checked in, all the restaurants in the area had closed, or stopped serving. The only restaurant available to sit and have something to eat was Denny's, a $25.00 taxi ride (one way). Trying to get "speedy", at the desk, to call a taxi was futile. We finally got the manager of the Casino to come behind the desk and call. The room, and the rest of the facility, was worn. The hotel is well overdue an update and cleaning, The bathroom amenities consist of two bars of soap and two towels. The TV is the size of an iPod. The bed was comfortable, but there were no extra pillows or blankets. The air conditioning was good in the room. The safe in the closet did not work. One of the three lamps in the room did not work. There was no iron, board, radio, or refrigerator. There is no source of instruction for hotel services, etc. After searching my floor, and the floor below, for an ice machine to fill the plastic ice bucket, I went down to the desk to inquire about ice. "Speedy" was sitting at the front desk smoking a cigarette. When I asked about the ice, he said he could get it, and then continued for another minute sitting, and smoking his cigarette. He then got up, said "sorry, on a little break there", and took my ice bucket and filled it from a cooler ten feet from his desk. This was a Friday night, and the live entertainment at the pool bar ended at 10:00 PM, as did the bar. A small bar in the Casino was open, with no entertainment or snacks. A few small bars were open down the street from the hotel, but for the most part, there was no nightlife. The hotel is well located for a shopping visit to the Inner City and Harbour of Willemstad. After your visit, you'll have to travel to any beach, or water activity. Since there is no real water activity at the hotel, their pool is an even bigger disappointment. It is too small and blah for being the only game around. I didn't eat at the hotel. I checked out their buffet, but found much better food and prices a short walk away, with greater views than their pool. This worn and tired hotel offered nothing to warrant praise, or a recommendation.
- Official Description (provided by the hotel):
- Bon Bini - Welkom - Welcome. The Plaza Hotel & Casino is Curacao’s most recognized hotel and a favorite vacation destination for generations of world travelers. Discover our stunning oceanfront location, breath taking views and gracious Caribbean hospitality. Built atop the historic Waterford Forte, a 1700's stronghold; the Plaza Hotel Curacao stands as the gateway to the Willemstad's shops, open air markets and local culture. Whether your visit to Curacao is for a relaxing family vacation, a romantic getaway, a destination wedding or you’re here on business, you will love our convenient location and modern comforts. And with free WIFI, a fitness center and almost a dozen great restaurants and lounges on site, there’s something for everyone to enjoy! The Curacao Plaza Hotel & Casino is close to Hato International Airport, major corporate headquarters and a few steps from great duty free shopping and the world famous floating Queen Emma Pedestrian Bridge. Plus, we’re only minutes from some of Curacao’s favorite family and dive beaches. Relax on our giant party deck, swim in our large pool and enjoy the vibrant sunsets overlooking the sea and historic Willemstad. Dine, dance and enjoy the very best of the Curacao. Feeling lucky, come test your skills in the Royal Casino, our Caribbean inspired Casino and a local favorite. Come win a fortune or have some fun playing blackjack, bingo, roulette, craps, poker or the slot machines. We look forward to your arrival in Curacao and taking great care of you at the Plaza Hotel & Casino. Come explore Curacao. Come be our guest! ... more less
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- Also Known As:
- Plaza Hotel Willemstad
- Plaza Hotel Curacao Willemstad