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“Very bad rundown place. Avoid”

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Plaza Hotel Curacao
Ranked #28 of 32 Hotels in Willemstad
The Hague, Zuid-Holland, Netherlands
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very bad rundown place. Avoid”
1 of 5 bubbles Reviewed 25 August 2014

Klm put us here because they left us in curacao on our way from bonaire to amsterdam. Horrible place, completely rundown. Try to avoid. Although is is next to historical centre, the place is not acceptable.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank edwin1304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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365 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Czech first
  • Dutch first
  • English first
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English first
Edmond, Oklahoma
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 19 August 2014

Location of this hotel is really good as mentioned in previous reviews. There are opportunities for improvement throughout the property. The lobby, pool, breakfast patio are the highlights of this older hotel with pretty plants, interesting art. We must have stayed in the older rooms because there was nothing new in them although we did have a great view from our balcony overlooking the harbor & pool area. The hallways are dark & the ceilings in disrepair. Rooms need a complete makeover & updating. Bathroom was poorly lit & furnished with 2 small towels--no hand towels or wash cloths. Upside of the room was the comfortable bed, a/c worked great & there is a hot pot with coffee & tea. The casino was dirty & smoky. Sports bar was ok---the bartender was super friendly & attentive. Staff throughout the property including parking lot attendants were friendly. We were only here for one night before checking into a rental property.

  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank ksp51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suriname
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 August 2014

I've stayed at this hotel for 2 nights, it was one of the best location to be in Curacao, especially those who want a place at downtown and with a good ocean view. The lobby, the pool and the food were excellent.
The kitchen staff was very helpful; the service was good.
The hotel is not far from the police station.

  • Stayed September 2013, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Andy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GUYANA
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 11 August 2014

Ive stayed at the Plaza and must say its the best location.
Th room needs some upgrading but the service was good. The food is excellent; breakfast is just awesome, breakfast chef he is just adorable.
I would recommend to my friends, and the rates are fine.. Forgot to mention, walking distance to the floating bridge, shopping areas and all other restaurants.

Room Tip: Corner suites are large nd sunny indeed with a great view of the Caribbean sea.
See more room tips
  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank RORAIMAAGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oranjestad, Aruba
1 review
2 of 5 bubbles Reviewed 10 August 2014

We travel to Curacao for two days. And we choose the hotel for it's location and reviews on Trip Advisor. The hotel is very outdated. The owners needs to remodel it and fast. At the front office the staff is not so friendly. They told us to leave the room keys in the box. I never heard of that before. The bathroom is very outdated. The faucet in the bathroom was leaking the whole night. The air-condition was making noises. Towels are very old in the bathroom. When they came to clean the room they took the towels and didn't replace them. Front office told me that they will replace them after 5' o clock. That is no service!! I had to take a bad and there was no towels to step on when I got out of the bathroom. And the hotel charge above a $ 100 a night.I felt that I had been ripped off.

  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank AngelineV78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Willemstad hotels

Aruba
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 5 July 2014

Wonderful friends of ours treated my husband and I to a quick getaway. We are all (hospitality) business owners in Aruba who needed some R n R..
They chose the Plaza based on its location and reviews found on trip advisor.
The location was great, walking distance to shops, bars, restaurants, and the floating bridge. The hotel was run down, our room was very clean and I give credit to our maid considering what she had to work with. Our TV was old and small. We had to stand in front of it in order for the remote to work. The bathroom only had 1 very small shelf to hold toiletries. We had to request a blow drier. The hallways were dark. The pool needs to be re done, tiles missing and cement chipped on the steps and bottom.
At check in the front desk staff was not very helpful. We were given 1 room key and told that we had to drop the key off in a drop box before leaving the property. I have never heard of anything like that before. The casino was old and dingy. I could not find the "sports bar".
Our bartender for happy hour was very nice and helpful.
This hotel has a lot of potential to be a great property but unfortunately the owners have allowed it to become run down. I read in reviews that the hotel was recently remodeled but I did not see any evidence of that unless the reviews were written in the 70s. We had a great time in Curacao but we went out of our way to spend our days outside of the hotel property. .

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank livinginaruba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, New Mexico
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

The Plaza Hotel is the best location on the island. Historical hotel was recently remodeled. I had a great room with a beautiful view. Loved the casino and sports bar. Plenty of things to do: diving, shopping, exploring or just relaxing at the pool. Met the owners who were very friendly and helpful. Overall great experience.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Colleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Plaza Hotel Curacao

Property: Plaza Hotel Curacao
Address: Plaza Pair, Willemstad, Curacao
Region: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#11 Casino Hotel in Willemstad
Price Range (Based on Average Rates): £
Hotel Class:3 star — Plaza Hotel Curacao 3*
Number of rooms: 240
Official Description (provided by the hotel):
Bon Bini - Welkom - Welcome. The Plaza Hotel & Casino is Curacao’s most recognized hotel and a favorite vacation destination for generations of world travelers. Discover our stunning oceanfront location, breath taking views and gracious Caribbean hospitality. Built atop the historic Waterford Forte, a 1700's stronghold; the Plaza Hotel Curacao stands as the gateway to the Willemstad's shops, open air markets and local culture. Whether your visit to Curacao is for a relaxing family vacation, a romantic getaway, a destination wedding or you’re here on business, you will love our convenient location and modern comforts. And with free WIFI, a fitness center and almost a dozen great restaurants and lounges on site, there’s something for everyone to enjoy! The Curacao Plaza Hotel & Casino is close to Hato International Airport, major corporate headquarters and a few steps from great duty free shopping and the world famous floating Queen Emma Pedestrian Bridge. Plus, we’re only minutes from some of Curacao’s favorite family and dive beaches. Relax on our giant party deck, swim in our large pool and enjoy the vibrant sunsets overlooking the sea and historic Willemstad. Dine, dance and enjoy the very best of the Curacao. Feeling lucky, come test your skills in the Royal Casino, our Caribbean inspired Casino and a local favorite. Come win a fortune or have some fun playing blackjack, bingo, roulette, craps, poker or the slot machines. We look forward to your arrival in Curacao and taking great care of you at the Plaza Hotel & Casino. Come explore Curacao. Come be our guest! ... more   less 
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Also Known As:
Plaza Hotel Willemstad
Plaza Hotel Curacao Willemstad

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