We stayed in this hotel for 3 nights. We had our baby son with us. $179.00 per night.
For what you pay, the service on ALL levels really sucks. We know that Curacao in general is not all that customer orientated, but we thought that maybe in the hotel/tourist industry, it would be better.
Firstly, on enquiring days before we arrived about the possibility of having a crib in the room, we were told it would be done.......it wasn't until the 2nd day after much debating by front desk staff as to whether it was something they offered or not.
The food, well, if you like your steak boiled in water then placed on you plate, ....bon appetit.
The room floor was so dirty, even after maid service, that we ended up with dirty feet if we walked barefoot in the room.
The coffee/tea in the room, well, no creamer, and then from the second day onwards....they never bothered to replace the sugar or the coffee either.
We went to the restaurant lunch time, (13h45) & there were 4 people dining at 2 tables. We asked for burgers to be brought to the room and were told that they were too busy to bring them to the room. When i asked how they could be busy with 4 patrons dining, they said they were setting up for dinner.
The TV....disgraceful, the few channels that there were, som ehad the Dish Network screensaver during the night, others had home shopping instead of the channels listed. The channel list was not up to date, and the picture quality is terrible.
My impression of this hotel.........it has a great location.....it probably used to be a great hotel...but all it has now is the location. Such a pity.
- Official Description (provided by the hotel):
- Bon Bini - Welkom - Welcome. The Plaza Hotel & Casino is Curacao’s most recognized hotel and a favorite vacation destination for generations of world travelers. Discover our stunning oceanfront location, breath taking views and gracious Caribbean hospitality. Built atop the historic Waterford Forte, a 1700's stronghold; the Plaza Hotel Curacao stands as the gateway to the Willemstad's shops, open air markets and local culture. Whether your visit to Curacao is for a relaxing family vacation, a romantic getaway, a destination wedding or you’re here on business, you will love our convenient location and modern comforts. And with free WIFI, a fitness center and almost a dozen great restaurants and lounges on site, there’s something for everyone to enjoy! The Curacao Plaza Hotel & Casino is close to Hato International Airport, major corporate headquarters and a few steps from great duty free shopping and the world famous floating Queen Emma Pedestrian Bridge. Plus, we’re only minutes from some of Curacao’s favorite family and dive beaches. Relax on our giant party deck, swim in our large pool and enjoy the vibrant sunsets overlooking the sea and historic Willemstad. Dine, dance and enjoy the very best of the Curacao. Feeling lucky, come test your skills in the Royal Casino, our Caribbean inspired Casino and a local favorite. Come win a fortune or have some fun playing blackjack, bingo, roulette, craps, poker or the slot machines. We look forward to your arrival in Curacao and taking great care of you at the Plaza Hotel & Casino. Come explore Curacao. Come be our guest! ... more less
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- Also Known As:
- Plaza Hotel Willemstad
- Plaza Hotel Curacao Willemstad