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“A Wonderful Summer Holiday”

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Baoase Luxury Resort
Ranked #1 of 32 Hotels in Willemstad
Certificate of Excellence
UK
Level 5 Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“A Wonderful Summer Holiday”
Reviewed 25 August 2014

A beautiful holiday, with lovely staff who were kind and attentive. The room was fantastic, the flowers in our room magical, and the staff around the pool made our holiday a very special experience. Thank you to Carlos for a delightful diving experience, for his patience and kindness as we learned this new skill. Thank you to our lovely breakfast staff for whom absolutely nothing was too much trouble. The maids looking after our room ensured our stay was perfect, thank you to them too - especially for the swans and rose petals. One small suggestion. This is an expensive holiday and charging a dollar for a pod of coffee in the room is silly. Just put another $25 dollars on the cost of the room and make the coffee unlimited - its so much better. Other than that, thank you for a most amazing holiday that has left the four of us very relaxed and ready to face real life again! All the best and good luck to you all.

Room Tip: They all seemed beautiful.
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Tony01UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baoase_Luxury_Resort, General Manager at Baoase Luxury Resort, responded to this review, 4 September 2014
Dear Tony01UK,

Greetings from Baoase Luxury Resort!

Reading that our staff made your holiday a very special experience, means a lot to us. We are glad you had a beautiful holiday. We will for sure tell Carlos and the rest of the staff that they made your holiday a most amazing holiday.

We highly appreciate your suggestion. Our resort always offers 8 coffee free of charge in all rooms. Only additional coffees are being charged. We will take your suggestion for the extra fee for unlimited coffee in consideration.

Thank you for staying with us. We really hope we can welcome you again in the near future. Our team will be happy to give you another lifetime experience.

Kind regards from the entire Team,

Oliver Zahn
General Manager
Baoase Luxury Resort
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534 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (102)
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Amsterdam
Level 5 Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 August 2014

An Oase of tranquility and luxury. The resort was developed with an enormous personal touch for every small detail. In- and exterior design is warm, tasteful and romantic. From the beginning until the end it feels like at home. Great and relaxing atmosphere. Excellent management and staff, friendly, helpful and with a very personal approach. Own beach very private with the best beachbeds ever. Breakfast buffet, brunch and dinner perfect. The best place to be.

Room Tip: The Villa's are fantastic.
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  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank AmsterdamCooper01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baoase_Luxury_Resort, General Manager at Baoase Luxury Resort, responded to this review, 4 September 2014
Dear AmsterdamCooper01,

Greetings from Baoase Luxury Resort!

Thank you for sharing your wonderful experiences with us.
An Oase of tranquillity and luxury is what defines The Baoase Luxury Resort. This in combination with the personal touch is what we try to offer so that guests will have a memorable experience.

We are delighted to hear that you felt like at home and that you liked the breakfast, brunch and dinner of The Baoase Culinary Beach Restaurant.

Our team is hoping to welcoming you back to our paradise and make your stay with us even more pleasurable.

Kind regards from the entire Team,

Oliver Zahn
General Manager
Baoase Luxury Resort
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Caracas, Venezuela
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 August 2014

Clearly a memorable experience: the locacion is spectacular, the service and friendliness of the staff are from another planet and culinary quality is best on the island (and probably any Antilla)

CONGRATULATIONS !!!

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Luis_Vidal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baoase_Luxury_Resort, General Manager at Baoase Luxury Resort, responded to this review, 13 August 2014
Dear Luis_Vidal,

Greetings from Baoase Luxury Resort!

A big thank you for sharing your experience with us.
It is a very nice compliment to hear that our culinary quality is the best on the island. The Baoase Culinary Beach Restaurant offers fine dining cuisine with only high quality products and our staff was more than happy to give you the best service.

Thank you for staying with us and it was our pleasure to giving you a memorable experience.

We truly hope that we can welcome you back at Baoase Luxury Resort in the near future.

Kind regards from the entire Team,

Oliver Zahn
General Manager
Baoase Luxury Resort
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Kiev, Ukraine
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 July 2014

We stayed at Baoase Resort this July and we were really enchanted by the whole atmosphere created in this beautiful place. The majestic views, delicious food and great personnel are the things that made our stay here unforgettable. It has to be mentioned that the staff is really friendly and – what is also important – not intrusive, yet you always feel you are taken care of and have the attention when needed. We are grateful to Baoase for our amazing Carribean holiday!

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Volodymyr N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baoase_Luxury_Resort, General Manager at Baoase Luxury Resort, responded to this review, 7 August 2014
Dear Volodymyr N,

Greetings from Baoase Luxury Resort!

We appreciate that you are sharing your Baoase experience on Tripadvisor.

Thank you for giving us the opportunity to make your stay at our resort unforgettable. It was our pleasure to contribute and make your Caribbean Holiday an amazing one.

We will certainly share your kind words with our team and look forward to soon welcoming you at Baoase again.

Kind regards from the entire Team,

Oliver Zahn
General Manager
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Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2014

I came here for a romantic trip with my boyfriend and to sum it up, this hotel is seriously special. It's basically a luxury boutique hotel on a beach. It is intimate and exclusive. The service is impeccable. The design from the beach to the room was sophisticated and modern and had a very peaceful vibe. We stayed in the cheapest room available (Colonial) and it was STILL fantastic and amazing and we were treated no differently than any other guest. Highlights for me were the beautiful beach lagoon, the beach beds, dining tables on the beach, the infinity pool, and the turndown service at night. They light candles and burn incense for you! The only thing I would change is, I wish there was a cheaper dinning option for just casual nights, their beach restaurant is very fancy and expensive. It is also delicious, but we were on somewhat of a budget for our trip and could only afford to one have meal at the hotel and some drinks. My only other critique is their workout facilities could use a little updating. They have two very old treadmills, a bike, and no elliptical machine. Regardless, I would definitely comeback and hopefully I'll have more money next time so I can stay in an even more fabulous room and try their breakfast!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank alexanewman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baoase_Luxury_Resort, General Manager at Baoase Luxury Resort, responded to this review, 7 August 2014
Dear alexanewman,

Greetings from Baoase Luxury Resort!

Thank you for your time to write and share a detailed review.

Baoase is the perfect resort for a romantic trip. The ambience of our resort and its private beach lets you enjoy moments of privacy, romance and pure luxury. We are very happy to hear that you had so many highlights during your stay. The turndown service at night is part of our services to our guests to make a stay a memorable one. We are glad you liked this part as well.

Our restaurant is the most exclusive setting on the island and is very private. We provide fine dining kitchen with only high quality products at The Baoase Culinary Beach Restaurant therefore our prices are not standard prices.
We are also aware of our gym equipment’s and therefore we are currently busy with a new gym concept of which we hope to soon offer our guests a totally new workout facility. We appreciate your suggestions so we can keep improving the services we provide.

Our team sincerely hopes that we can welcome you again at Baoase in the near future.

Kind regards from the entire Team,

Oliver Zahn
General Manager
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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 July 2014 via mobile

For our seventh wedding anniversary I suprised my wife with a weekend stay at Baoase, the last weekend of june.
She was blown away at the luxory and consistancy in level of service here.

We were able to forget the world and enjoy each other. The staff is very attentive and greats you at each encounter. The dedecation of Jesse and Oliver really pays of. Here at baoase its all about deatail.

I will surely come back to Baoase.
Thank you again for the perfect stay
Bryan&Jeanellety

Stayed July 2014, travelled with friends
Helpful?
4 Thank Bryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baoase_Luxury_Resort, General Manager at Baoase Luxury Resort, responded to this review, 31 July 2014
Dear Bryan C,

Greetings from Baoase Luxury Resort!

Congratulations on your seventh Wedding Anniversary and thank you for choosing Baoase Luxury Resort for celebrating this special occasion.

We are very happy to hear that your stay at our resort made you forget the world and that you could enjoy each other. This is also what Baoase stands for, to give memories that lasts a lifetime.
Thank you again for staying with us and we are looking forward to welcome you and your wife again at Baoase.

Kind regards from the entire Team,

Oliver Zahn
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Mexico
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 June 2014

We stayed at Baoase in early April 2014. We occupied the ocean-front villa, and found it very much to our liking. The rooms were very nice, there was a nice kitchen area and even a loft dining/gaming area. Most of our time was spent in the lanai (outdoor living area), which consisted of a dining set and a living area with couch, chairs and coffee table. We could literally walk down steps from the lanai into the "infinity" pool.

All in all, very comfortable, very relaxing. The staff were pleasant and helpful, and did their best to make us comfortable.

Our only disappointment was the restaurant. Breakfast was great, and included in the price. But lunch and dinner were extremely expensive for what you got. (We chose Baoase in part because of the chef's reputation.) Frankly, we didn't think the food was that great, and after the second day we started looking for alternatives. That's when we discovered The Wine Cellar (see my review of that elsewhere on this site).

I also have to mention the following incident. The hotel's marketing staff invited us for a free drink at the bar, where they asked our opinion of Baoase. We were candid, discussing the good (most of it) and the not so good (see above). We said we were a little disappointed in the restaurant, and mentioned that the owner of The Wine Cellar went out of his way to make his guests feel welcome, appearing tableside to chat and answer questions and make recommendations. Well, these marketing folks apparently lit a fire under the Baoase chef to follow suit, for he appeared at our table that night (we decided to try dinner there again), trying to be friendly but perhaps not comfortable in the role of congenial host. But later on one of the servers, in clearing away plates, actually spilled the contents of a plate all over me — without much of an apology, mind you — and I had to wonder if this was due to some resentment on the part of the wait staff for our candor with the marketing people. We are generous tippers, and I hate to stiff anybody, but that night I did.

Still, except for the restaurant in general and that one incident in particular, we thought it an excellent week's stay. Not the Four Seasons Maui, but quite good.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baoase_Luxury_Resort, General Manager at Baoase Luxury Resort, responded to this review, 6 July 2014
Dear Rob B,

Greetings from Baoase Luxury Resort!

We want to thank you for your detailed review about Baoase.
Our resort is well-known for its comfortable and relaxing ambiance. As described, you experienced exactly what we are promising to our guests.

We are very sorry to hear, that the lunch and dinner, prepared by our chef, was not up to your expectations. We are always open for feedback and our guests opinions. Our sincere apologies for this restaurant incident, which must have happened accidentally. Kindly be informed, that our chef and the entire team are always doing their utmost best to give our guests their full attention and best service.

Thank you very much for your trust and for choosing Baoase Luxury Resort and we truly hope we can once welcome you at our resort again.

Kind regards from the entire Team,

Oliver Zahn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baoase Luxury Resort

Property: Baoase Luxury Resort
Address: Winterswijkstraat 2, Willemstad 00000, Curacao
Phone Number:
Region: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Willemstad
#1 Luxury Hotel in Willemstad
#1 Romantic Hotel in Willemstad
#1 Spa Hotel in Willemstad
#1 On the Beach Hotel in Willemstad
#1 Top resorts Hotel in Willemstad
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Baoase Luxury Resort 5*
Number of rooms: 23
Official Description (provided by the hotel):
The ultra-exclusive resort promises to provide an unforgettable experience to guests seeking a peaceful retreat in comfort and style. With 23 extravagant rooms, suites and villas, the resort is the ultimate getaway for luxury seeker. In line with the love of Balinese style, something unique and highly luxurious was created. Different elements were incorporated in the design of the resort such as cool, dark woods and vases, antiques, and other elegant artefacts scattered throughout the property to set off the natural beauty of the surroundings. The resort’s philosophy of barefoot elegance brings luxury back to its essence. Unique are the water basins located at the guest room entrances. They are designed so guests can wash their feet before entering their accommodation which is also a Balinese custom. The ultra-exclusive resort promises to provide an unforgettable experience to guests seeking a peaceful retreat in comfort and style. Baoase distinguishes itself from other luxury resorts in the Caribbean by offering impeccable attention to detail, an unparalleled level of service and- a commitment to creating a unique holiday spot for the world’s most discriminating traveller. ... more   less 
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Also Known As:
Baoase Luxury Hotel Willemstad
Baoase Luxury Resort Curacao/Willemstad

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