We stayed at this Floris Suite in room # 22, during the weekend, starting on Dec. 9th, 2011. This was a bad experience. The room was dirty and dark; some lights were missing or not functioning. Mildew smell in the room noticed; even our clothes got the hint of the mildew odor. The kitchen counter and the stove hood were extremely dirty; coffee maker also dirty and old. The A/C was dripping water on the floor in the room. Bathroom ceiling was smudged due to leaking of a pipe which is running in the ceiling. The turning dish in the microwave is missing; the housekeeper was so friendly to replace it with one of another room. When this housekeeper arrived, the couch and the fridge were cleaned. She tried to remove the odor by spraying from a can, to no avail. We spoke to the General Manager Frank Holtslag; would change the room; however, he never came back....
Of course, we are very disappointed. Marketing does not reveal to the expectations of the so needed tourists. Management is very well known the missing of the regular maintenance; please help our Curacao.
- Official Description (provided by the hotel):
- Floris Suite Hotel-Spa & Beach Club is for guests 18 years and older and has a refreshing blend of comfort and contemporary design. ... more less
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- Also Known As:
- Floris Hotel Willemstad
- Hotel Floris Suite
- Floris Suite Willemstad
- Floris Suite Hotel - Spa & Beach Club Curacao/Willemstad