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“Nice pleasant vacation”

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Floris Suite Hotel - Spa & Beach Club
Ranked #10 of 32 Hotels in Willemstad
Oranjestad, null, Aruba
1 review
“Nice pleasant vacation”
Reviewed 19 January 2012

Me & my friend recently stay at the floris suite hotel....the staying was nice,the service we received fron the staf & the operation supervisor was verry good it was a extra mile service they make our stay incredibly pleasnt. the rooms was modern & clean the bathroom was clean, i could feel my self at home. the restuarantwas excellent,I love the inviroment specialy the one @ the pool at night its verry coozy & romantic next time i will go with my boyfriend...aldo the hotel was very secure an good quality an a amazing service for me that was verry important long time didnt get so good treatment @ curacao hotels for my next trip FLORIS HOTEL will be my place to stay again thanks once again keep the good job guys :)

  • Stayed December 2011, travelled with friends
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Helpful?
Thank Maurin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, 20 January 2012
Dear Maurin V,

It was our pleasure having you as our guest. We are glad you enjoyed the resort in its tropical setting.
We look forward to host you many more times in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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824 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 December 2011

A friend and me just came back from our stay at Curacao at the Floris suite hotel. It was a very pleasant stay.
The hotel isn't huge, which makes it very friendly and peacefull. Nevertheless, the suites have a lot of space. The beds are large and comfortable as well.
The very friendly staff is willing to help with anything: questions about the island, places to be, something you need. They make you feel welcome and at home.
The location of the hotel is good. The best way to travel is by rental car, which can be arranged at the reception. Within a short while you are at the best beaches to the east (Mambo, Jan Thiel) or the west (Kokomo, Lagun, Blue bay, Groot Knip, Westpunt) and ofcourse Willemstad. Just across the street you can find PIrate Bay (beach).
So if youre going to visit Curacao, make sure you stay at Floris suite!

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Anita1982_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, 5 January 2012
Dear Anita,

Thank you for your positive feedback. We are glad you had a nice stay at Floris. We are happy you found the staff friendly and hospitable and the accomodations spacious and nice. We try hard every day to do a little better than the day before to make sure all our guests needs are catered to. We hope to welcome you back sometime in the near future
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Tallinn, Estonia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 December 2011

We used the hotel in April 2009:
We got a very good deal online so the hotel was way beyond our expectations. It is located outside city center but the hotel area is well kept, has pools, an excellent restaurant (considered as Curacaos best gourmet restaurant!) Rooms are rather big, blankets and pillows fantastic! Our room had a huge balcony, so we were very pleased! The hotel guests are entitled to use a beach just across the street free of charge so that was fine as well.

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank HannaMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, 19 December 2011
Dear HannaMa,

Thank you for staying and thank you for your wonderful review.
We are glad we exceeded your expectations. We are working hard every day to ensure quality and comfort for our guests.
We hope to be able to welcome you back sometime in the near future.
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Montego Bay, Saint James, Jamaica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2011

I loved every minute of it.

The hotel was very beautiful (well maintained) and the staff were very friendly. I have to make special mention of (Andre - Operations Supervisor :: Thank you so much for all your help)...

One special memory was the pool area, it looks so romatic at nights with all the christmas lights.

There is a little suttle serice to the city which is not very from the hotel. Thats another thing I liked about the hotel .. Great Location.

Overall the trip was great... the price for the stay was a good deal.. Money well spent!!!

We will definitely go back!!!

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Collette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, 19 December 2011
Dear Collette R,

Thank you for your wonderful feedback.
We are glad you had a wonderful time and enjoyed the hotel and its facilities and associates.
We trully hope to be able to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Willemstad, Curacao
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 December 2011

We stayed at this Floris Suite in room # 22, during the weekend, starting on Dec. 9th, 2011. This was a bad experience. The room was dirty and dark; some lights were missing or not functioning. Mildew smell in the room noticed; even our clothes got the hint of the mildew odor. The kitchen counter and the stove hood were extremely dirty; coffee maker also dirty and old. The A/C was dripping water on the floor in the room. Bathroom ceiling was smudged due to leaking of a pipe which is running in the ceiling. The turning dish in the microwave is missing; the housekeeper was so friendly to replace it with one of another room. When this housekeeper arrived, the couch and the fridge were cleaned. She tried to remove the odor by spraying from a can, to no avail. We spoke to the General Manager Frank Holtslag; would change the room; however, he never came back....
Of course, we are very disappointed. Marketing does not reveal to the expectations of the so needed tourists. Management is very well known the missing of the regular maintenance; please help our Curacao.

Room Tip: Proper maintenance is required
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Stayed December 2011, travelled as a couple
Helpful?
3 Thank curacaocustomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, Puerto Rico
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 December 2011

I stayed at this hotel on Dec.2011 and it wasn't what the photos show. I only stayed for 4 days, but one night was more than enough to adress the bad qualities:
1. NO hot water!
2. Horrible and intense mildew smell inside the whole room.
3. NO privacy in room, room is big with both ends having large crystal doors, only one side had a curtain, the others were see-through.
4. Kitchen counter-top was extremely dirty, lots of old greasy spots.
5. A/C was dripping water onto floor.
6. Many details of hygiene and decoration really not maintained.
7. Bathroom roof had mildew spots all over.
Overall, I did not enjoy my stay even though my trip was just for business, seems like a hotel that is pit-falling.

  • Stayed December 2011, travelled on business
    • Value
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Helpful?
3 Thank qwerty181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, 13 December 2011
Dear Qwerty181,

We are very sorry to know that your stay was below our standards.
Everyday we work hard to make improvements to our property and I am truly sorry if we fell short on your suite. We will certainly check your suite immediately to see what needs to be corrected. We are glad you found the service of our staff good. We hope you will visit us again in the future and I will personally make sure your experience will be a great one.
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Sao Paulo, Brazil
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 November 2011

I stayed at Floris Suites with my family in january 2010 and it was a good place to be. The hotel is very beautiful, with a lovely architecture and modern decoration in the fashion of a tropical villa, and very well located at Piscadera Bay, just 15 minutes by car from Punda/Otrobanda.

Rooms are very large and clean, each one with a terrace where you can relax in a hammock or stretcher. The common area of the pool is unique, very large and beautiful and with lots of trees, a bar and plenty of space to sun bath, read a book or simply relax. This is one of the aspects I liked more during my stay.

Breakfast is like a Continental one, with a few extras here and there. Staff is fabulous and very attentive with the guests!

The only issue I found was that the rooms (at least mine) needed a better decoration. The bed wasn´t very comfortable, sheets seemed too short for the mattress and the general aspect of the room was something "empty", for it was really big and the furniture somewhat small in comparison.

There are a few tourist services in the hotel that helped us during our stay, such as an Avis Rental Office. They´re very courteous and at hand, considering the fact that with a car you can get to know the whole island in a few days without too much effort.

All in all, I can say that Floris Suites is a good choice to stay in Curaçao, with a very honest price.

Room Tip: Ask for rooms facing the pool!
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  • Stayed December 2010, travelled with family
    • Value
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Helpful?
1 Thank Caetas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, 29 November 2011
Dear Caetas,

Thank you for your review.
Improvements are well underway! New bed linens and comforters, new flat screen TV's, upgraded services and much more to come.
We are glad you enjoyed the hotel and we hope you will come and visit us again sometime in the near future. Also our restaurant Sjalotte has a fabulous new Chef and the food and atmosphere is fantastic.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Floris Suite Hotel - Spa & Beach Club

Property: Floris Suite Hotel - Spa & Beach Club
Address: Piscadera Bay, Willemstad, Curacao
Region: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Willemstad
#6 Luxury Hotel in Willemstad
#6 Spa Hotel in Willemstad
#8 On the Beach Hotel in Willemstad
Price Range (Based on Average Rates): £
Hotel Class:4 star — Floris Suite Hotel - Spa & Beach Club 4*
Number of rooms: 72
Official Description (provided by the hotel):
Floris Suite Hotel-Spa & Beach Club is for guests 18 years and older and has a refreshing blend of comfort and contemporary design. ... more   less 
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Also Known As:
Floris Hotel Willemstad
Hotel Floris Suite
Floris Suite Willemstad
Floris Suite Hotel - Spa & Beach Club Curacao/Willemstad

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