I was with my wife for 5 days in this hotel. The hotel could have 5/5 but details makes them to have 3/5 in the rating.
At arrival I notified that the refrigerator had bad smell and it wasn't cooling, they told be that it will be checked. Next day in the morning I requested again to check the refrigerator because I had food inside and there was bad smell and not cooling. After come to the beach in the afternoon, nobody checked it and then I complaint again to front desk. Next morning the milk in the refrigerator was damaged, I complaint again and asked to change the room and requested milk to have breakfast. They did it, I received another room with microwave damaged (you can see it in the picture).
Another day, they took the table from the balcony to an event in the ballroom, so I couldn't have breakfast with my wife.
I mean that if a guest has a complaint after two days requesting check the refrigerator, at least they could offer us a breakfast in the restaurant because my food was damaged because of their negligence.
The pool was ok and the room is big and confortable, air conditioning was working ok, is a good choice in Willemstad. The beach is not good, is better if you rent a car because next the hotel there are not too much choices to have dinner. I didn't use the hotel restaurant so I cannot offer a review of the restaurant.
Is good to remark that there are not 100% blackout courtains, because of the room design, only one side has blackout, the other side has only clear courtains and
- Official Description (provided by the hotel):
- Floris Suite Hotel-Spa & Beach Club is for guests 18 years and older and has a refreshing blend of comfort and contemporary design. ... more less
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- Also Known As:
- Floris Hotel Willemstad
- Hotel Floris Suite
- Floris Suite Willemstad
- Floris Suite Hotel - Spa & Beach Club Curacao/Willemstad