After reading a few negative reviews about noise concerning the older section of the hotel, I went ahead with my reservation specifically requesting for a 'quiet' room.We were given one of the noisiest room right next to the road! Apparently nobody paid attention to our only request. Our room 502 had high fixed glass louvres that can't be fully closed (can't screen out noise)and a big hole in the mosquito netting. The door looks like it will snap if you give a kick. By instinct I should have insisted a different room ,not expecting it to be this bad.Wow was I wrong! It was the noise from the road that kept me from sleeping the entire night! So a irate me went to front desk at 5.45am in the morning to find a guy on night duty who promised that he'll see to it that our room get changed.Just before heading out for the day,I voiced my complain again to one of the morning staff to make sure the message gets through.After a long tiring day+ a sleepless night, nothing was done when we came back! It requires a third person and wasted time to finally put us in a decent room! But the beautiful premises and overall good service kind of made up for the lousy first night...
For a 'prestigious' hotel like Fort Young,they should not even sell these rooms until improvements have been made.Question of ethics!I am in hospitality myself and it is the minor but important improvements that makes a big difference.Well if you are given 501, 502 or 503 you may need to knock yourself out with sleeping pills or beer to get a good night sleep!
- Official Description (provided by the hotel):
- First built in 1699, the Fort Young has been at the heart of Dominica's story for several hundred years. Travellers from across the globe have stayed within our walls from the very beginning, all sharing the same breath-taking setting that our guests do today. Today our site on the capital's main quay is still the focal point of the capital city, with the main market and ferry port connecting island hoppers to neighbouring islands just a minute's walk from our entrance. The Fort Young Hotel is a 3 star property with historical ambience and the most recognized name in quality hospitality services in Dominica The Fort Young marries traditional elegance with breath taking views of the ocean. Our 71 guest rooms and suites are ideal for both business and leisure travellers. All rooms are fully air-conditioned, with free wi-fi throughout and all feature a terrace or balcony offering the most dramatic sea and sunset views imaginable. The Fort Young is perfectly situated to discover all this island's treasures. You can dive or go whale watching directly from our jetty. Hike the rainforests and waterfalls that stretch up behind our hotel. Whatever you desire to do, Fort Young is The Key to Dominica ... more less
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- Also Known As:
- Hotel Fort Young
- Fort Young Roseau
- Fort Young Hotel Dominica/Roseau