This was a very nice place to spend a few evening in Roseau. We did not end up using their dive shop, but the location was secure, the rooms were nice (although the "Fort" rooms are nowhere as nice as the newer rooms either view-wise or amenity-wise, both were good) and the food at the bar was very good.
The only reason reason we didn't provide a 5-star rating was that the hotel badly mishandled a problem with one of their rooms. In the middle of the night, the Air Conditioner started leaking, leaving large amounts of water on the floor. When we alerted the front desk, we were relocated to another room that also was difficult to stay in because the AC had been on max and it was too cold to even get to sleep. Ultimately, we lost an entire day of sleep, which spilled over into a difficult next day--one of only three we had in the area.
Things happen, and I get that. What I was not happy about was their attempt at resolution. Only after we mentioned our concerns, we were offered 15% off of one night of stay, and it was clear that they would do nothing else to make up for the evening. We have stayed at a lot of hotels and there are very few that I would complain about, but I just was entirely dissatisfied with this way this was handled.
Still, other than that one event, we loved the hotel and the accommodations. I would just hope the management of the hotel takes a more active interest in the comfort of their guests.
- Official Description (provided by the hotel):
- First built in 1699, the Fort Young has been at the heart of Dominica's story for several hundred years. Travellers from across the globe have stayed within our walls from the very beginning, all sharing the same breath-taking setting that our guests do today. Today our site on the capital's main quay is still the focal point of the capital city, with the main market and ferry port connecting island hoppers to neighbouring islands just a minute's walk from our entrance. The Fort Young Hotel is a 3 star property with historical ambience and the most recognized name in quality hospitality services in Dominica The Fort Young marries traditional elegance with breath taking views of the ocean. Our 71 guest rooms and suites are ideal for both business and leisure travellers. All rooms are fully air-conditioned, with free wi-fi throughout and all feature a terrace or balcony offering the most dramatic sea and sunset views imaginable. The Fort Young is perfectly situated to discover all this island's treasures. You can dive or go whale watching directly from our jetty. Hike the rainforests and waterfalls that stretch up behind our hotel. Whatever you desire to do, Fort Young is The Key to Dominica ... more less
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- Also Known As:
- Hotel Fort Young
- Fort Young Roseau
- Fort Young Hotel Dominica/Roseau