We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“VERY GOOD PLACE”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Boutique Hotel Palacio
Ranked #15 of 78 Hotels in Santo Domingo
Certificate of Excellence
Reviewed 17 February 2014

This hotel in the middle of the colonial zone in Santo Domingo gives you 4 star service at 2 star prices. Very, very clean, staff were very attentive and the place was very quiet. The rooms were comfortable and big, free wifi, TV works great, free safe for your important stuff and parking lot included which is very important. I highly recommended!!!!

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank KelvynPerez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim W, Manager at Boutique Hotel Palacio, responded to this reviewResponded 22 February 2014

Dear Guests,

Thank you very much for such a lovely review of the hotel, we feel very satisfied with our work when we receive such feedback. we are pleased that you felt good in our hotel .

we can not wait to see you again here to continue offering our best service.

Best regards,

Rosemary de Leon E.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (697)
There are newer reviews for Boutique Hotel Palacio
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

251 - 257 of 697 reviews

Reviewed 15 February 2014

The most important thing is that the hotel was very clean and the Staff were friendly and very helpful, the price was great....:) the location was great too everything is close and very easy to access, shops, restaurants, bar..
HIGHLY RECOMMENDED ;)

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Hansny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim W, Manager at Boutique Hotel Palacio, responded to this reviewResponded 22 February 2014

Dear guest:

We are pleased that your visit was satisfactory and you liked our service and the location, thank you very much for taking the time to write us because your comment is very important for us and we hope your next visit to Santo Domingo you will keep us as good option.

Best regards,

Rosemary de Leon E.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

No one should have to go through what I had to in order to receive the "superior" room that I paid for. Their idea of a 26 square meter room defies mathematical calculation. The shower in the room that I was originally assigned would have been useful if my goal was to water plants. After being quoted one price, the charge that I incurred for a 7 minute local phone call is inexcusable. The pool is small and the lounge mats smell from mildew. The room that I was reassigned to for the second night of my 4 night stay was very nice. The front desk staff was very friendly and bilingual.

Room Tip: Avoid room 140. Upgrade to superior. Demand room 142 or its equivalent.
  • Stayed: February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank foodjack45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim W, Manager at Boutique Hotel Palacio, responded to this reviewResponded 22 February 2014

Dear guest,

Thank you very much for taking your time to review about us.
The room's size we use is like an average according the room category because We tried to keep the Hotel Building the most original as possible but keeping a size range between room's category. We apologize the inconvenience this caused.

We appreciated for mentioning our friendly staff; We hope your visit again!

Best regards,

Rosemary de Leon E.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

I just recently got married and decided to spend my honeymoon at the hotel palacio. It's an experience I would not regret. The staff is magnificent. The food is delicious. The location could not have been better. It's right in the colonial city where you can find every place to shop, dinner, or even night life. I will go again without a doubt.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Beba_gomez_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim W, Manager at Boutique Hotel Palacio, responded to this reviewResponded 19 February 2014

Dear Guests,

Thank you very much for such a lovely review of the hotel, we feel very satisfied with our work when we receive such feedback. we are pleased that you felt good in our hotel .

we can not wait to see you again here to continue offering our best service.

Best regards,

Rosemary de Leon E.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

the building is very beautiful, it is an old colonial house from the 17th century wich is restored with much love. it`s central and good to walk to the nearby Tourist attractions. it also has a pool on the rooftop.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gl0betr0tter1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim W, Manager at Boutique Hotel Palacio, responded to this reviewResponded 19 February 2014

Dear Guest,

Thank you very much for you comments , we are glad you become part of our guests.... we are waiting on your next visit to Santo Domingo to follow as usual providing you a good service.

My best regards,

Rosemary de Leon E.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

My family visited this hotel in January 2014. The location is perfect. The staff is friendly and speaks English. The room was large, clean and comfortable. Included breakfast was excellent.
Rooftop pool was small but with a fantastic view over the colonial center. We would all gladly stay here again. We loved this hotel!!!

Room Tip: We had a ground level courtyard room - excellent!
  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tanya007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim W, Manager at Boutique Hotel Palacio, responded to this reviewResponded 19 February 2014

Dear guest,

Thank you for taking the time to share your past experience at Boutique Hotel Palacio. We are delighted to see that you appreciated our good location, for mentioning our friendly staff; we look forward to your return visit!
Best regards,

Rosemary de Leon E.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2014

My friend and I stayed there for 3 nights and had a great time. The staff was always really helpful, and breakfast was great (although it is not included in your room rate so just be aware of that). Our room was nice, not hugely spacious, but still more than enough room for two people, and the bathroom was great! lots of sink space. The location is a block off the main walking area in the Colonial Zone, so right by lots of restaurants and fun places to walk to. There is a small pool on the roof to which is nice. I would definitely recommend this hotel to couples and friends traveling together.

Room Tip: If you need reliable access to internet all the time ask for a room on the lower floors as the highe...
  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rachael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim W, Manager at Boutique Hotel Palacio, responded to this reviewResponded 8 February 2014

Dear Guest,

Thank you very much for taking your time to review about us.
We are very pleased with our effort to maintain our quality of service because our reward will always be the fact that you leave happy and want to return.

Best Regards,

Rosemary de Leon E.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Santo Domingo hotels
Crowne Plaza Santo Domingo
#9 of 78 in Santo Domingo
968 reviews
Zona Colonial
Hotel Conde de Penalba
Hotel Conde de Penalba
#22 of 78 in Santo Domingo
171 reviews
Zona Colonial
Antiguo Hotel Europa
Antiguo Hotel Europa
#31 of 78 in Santo Domingo
250 reviews
Show Prices
Show Prices
Show Prices
Zona Colonial
Hodelpa Caribe Colonial
Hodelpa Caribe Colonial
#24 of 78 in Santo Domingo
351 reviews
Zona Colonial
Hodelpa Nicolas de Ovando
Hodelpa Nicolas de Ovando
#12 of 78 in Santo Domingo
810 reviews
Zona Colonial
El Beaterio Casa Museo
El Beaterio Casa Museo
#16 of 78 in Santo Domingo
273 reviews
Show Prices
Show Prices
Show Prices

Been to Boutique Hotel Palacio? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Boutique Hotel Palacio

Address: Calle Duarte 106 | Colonial City, Santo Domingo 10211, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Romantic Hotel in Santo Domingo
#9 Family Hotel in Santo Domingo
#17 Business Hotel in Santo Domingo
Price Range: £56 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Boutique Hotel Palacio 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
Hotel Palacio, located only two blocks from the Cathedral Primada of America and right in the center of all historical and cultural attractions of the first city ever built in the New World. The monuments, museums, classical and modern art exhibits and concerts will add interest to your stay in this magical city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Agoda, 5viajes2012 S.L., HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Boutique Hotel Palacio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palacio Hotel Santo Domingo
Palacio Santo Domingo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing