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Crowne Plaza Santo Domingo
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Reviews (1,040)
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All reviewsnabu restaurantocean viewbusiness hotelroom servicethe club loungebusiness tripcaribbean seaan upgradepool areaexcellent servicedominican republicboca chicabreakfast buffetexcellent hotelexecutive floorhotel is locatedcolonial zone
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453 - 458 of 1,040 reviews
Reviewed 7 March 2014

I recommend to go to Las Olas Pool, I had a great service, with the barman Nelson, he is very polite and has a very good English and he is very dedicated to his job.
Renovation of the new rooms look amazing,the view of the ocean.
Front desk service is great,nice lobby and lounge.
The food service is pretty good too, national and international food.
Very great experience overall. Boston,MA.

Stayed: March 2014, travelled solo
Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 14 March 2014

Dear Mike R,

On behalf of the General Manager and the staff of the Hotel Crowne Plaza Santo Domingo, thank you for taking your valuable time to write about your stay with us, it gives us great satisfaction to know that you had such a wonderful experience here at the best Crowne Plaza Hotel of the Caribbean.

For our staff is very important for the valuation of our guests about their service and the "Las Olas Pool Bar" is a space for relaxing. We look forward to welcoming you on a future stay in Santo Domingo.

Thanks again for your preference!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2014

My children and i felt safe, very safe. We will stay here on our next trip to DR. Very Clean Hotel. And our concierge Maximo was lo Maximo. Gracias por todo. Saludos desde Cambridge, Massachusetts. We give Crown Plaza Hotel in Santo Domingo a def. TEN.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank CeciliaMartinezSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 6 March 2014

Dear CeciliaMartinezSteven,

Thank you for taking your time to comment about our hotel. We are pleased to hear you enjoyed your stay with your Family and that you received a great service.

Thanks again for staying with us and we hope to see you soon in your next visit to Santo Domingo.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2014

I was able to experience the Crowne Plaza Santo Domingo recently and I have to rave about this "new" property!

They have undergone an extensive renovation that has produced a beautiful hotel that shines through in the staffs pride and service levels!

I experienced personalized and caring service from every individual that I came in contact with, from the bellmen to the front desk, room service and the Club Floor.

This is the place to stay in Santo Domingo for business. The location is great and the view over the Caribbean is inspirational.

I will return!

Room Tip: Ask for a club floor room. There is a small premium to pay, but the services are worth it!
  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Jeeping_in_MIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 7 March 2014

Dear Jeeping_in_MIA

Thank you for taking your time to comment about our hotel. We are pleased to hear you enjoyed your stay with us and that you received a great service.

Our engagement is to provide a quality service with dedication and courtesy, reaffirming our commitment to become "Great Hotels Guests Love".

Thanks again for staying with us and we hope to see you soon in your next visit to Santo Domingo.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2014

I went with my family to the Domincan Republic and we pass 6 Nights and 7 days at the hotel...This hotel is beautil also the view from the room...and We cant forget the delicius breakfast and food that they made for us....I would like to mention the great treatments that we received from Anderson Payano and Maria Desir they work at the restaurant of the hotel...they give us the best attention ever....I would highly recommended this hotel in the beautiful city of Santo Domingo, Dominican Republic...
Rosemary Adames

Stayed: February 2014, travelled with family
Thank Rosemary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 3 March 2014

Dear Rosemary A,

On behalf of the General Manager and the staff of the Hotel Crowne Plaza Santo Domingo, thank you for taking your valuable time to write about your stay with us, it gives us great satisfaction to know that you had such a wonderful experience here at the best Crowne Plaza Hotel of the Caribbean.

For our staff is very important for the valuation of our guests about their service.

We look forward to welcoming you on a future stay in Santo Domingo.

Thanks again for your preference!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

The room was clean with nice decor. I stayed for four days on business. It was large and to me it was centrally located. It is a nice one mile walk to the colonial section. The housekeeping staff often checked to make sure all was well. I felt save at the hotel and roaming around its neighborhood.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MackTennyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 28 February 2014

Dear MackTennyson,

Thank you for taking your time to comment about our hotel. We are pleased to hear you enjoyed your stay with us and that you received a great service.

Thanks again for staying with us and we hope to see you soon in your next visit to Santo Domingo.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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