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Crowne Plaza Santo Domingo
Ranked #9 of 80 Hotels in Santo Domingo
Certificate of Excellence
Reviewed 17 March 2014

Hotel room had a view of the ocean and was within walking distance to everything. Would stay there again when I return. Stayed 2 nights and had breakfast and dinner at the hotel which was reasonable and great selections of food.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Yvonne1291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 19 March 2014

Dear Yvonne1291,

Thank you for taking your time to comment about our hotel. We are pleased to hear you enjoyed your stay with us and that you received a great service.

Our engagement is to provide a quality service with dedication and courtesy. We have one of the best ocean view of the Caribbean.

Thanks again for staying with us and we hope to see you soon in your next visit to Santo Domingo .

Best regards,

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444 - 450 of 1,027 reviews

Reviewed 17 March 2014

Great location.Suite with two balconies facing the water.Hotel made arrangements with taxi # 21
for our trip to Boca Chica. Breakfast and Happy Hour included in room price.Upgrade is worth the service.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank keithagama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 19 March 2014

Dear Keithagama,

Thank you for taking your time to comment about our hotel. We are pleased to hear you enjoyed your stay with us and that you received a great service. Our engagement is to provide a quality service with dedication and courtesy.

Thanks again for staying with us and we hope to see you soon in your next visit to Santo Domingo.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

I reserved by booking.it one room sea view but I received room with one part sea view and one part to old and not clean roofs. The room had air conditioner very noisy and without possibility to regular his work. Good wifi internet. Breakfast was so, so, eggs not very fresh, very good orange juice. Reception propouse me another room with additional 50us but was not directly sea view and I was not accept.

Room Tip: 912 room very noisy
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lightgreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 19 March 2014

Dear lightgreen,

First of all thank you for your comments. We regret the situation that happened with the room. In the case of air conditioner, our Staff of Maintenance could be to fix this problem, the next tiem please call to Instant Service, only dial o.

We apologize for the situation. We wish to allow us another opportunity to welcome you and serve you better.

Sincerely,

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Reviewed 17 March 2014

I have stayed at the Crowne Plaza Santo Domingo several times by now, always on business trips, and I have to say that it has been a great experience. Great, comfortable rooms. Great service (Juan Valdez treats me like family in the restaurants). Great meeting rooms. Internet access is consistent. and great location!!

  • Stayed: March 2014, travelled on business
    • Value
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Thank Jose G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 18 March 2014

Dear Jose G,

Thank you for taking your time to comment about our hotel. We are pleased to hear you enjoyed your stay with us and that you received a great service.

Our engagement is to provide a quality service with dedication and courtesy. We will pass your comments about our Supervisor of the Restaurant, Juan Valdez.

Thanks again for staying with us and we hope to see you soon in your next visit to Santo Domingo

.Best Regards,

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Reviewed 14 March 2014 via mobile

Having stayed at the old city a few times, I decided to go for a hotel at El Malecón and Crowne seemed to be a good option. My take:

Pros: room was nice and comfortable. Staff were friendly and helpful. Room and breakfast with ocean view helps.

Cons: Internet was really weak at my room. Location wasn't the best in terms of meetings but also in terms of restaurants (hotels like Nicolas de Ovando have much more to offer)

Stayed: March 2014, travelled on business
Thank Mariano L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 15 March 2014

Dear Mariano L,

First of all thank your comments. We regret the situation that happened with the internet, for a while had drawbacks in this service for updates that the company was doing, we apologize for the situation.

We wish to allow us another opportunity to welcome you and serve you better.

Sincerely,

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Reviewed 9 March 2014

We stayed for 3 nights and chose the hotel because of the great reviews and let me tell you that they are right on the money! The hotel has beautiful rooms which are very clean and the staff are an asset to this hotel as they are always smiling and willing to help. We found 3 nights too short in Santo Domingo and we will return for a longer stay soon.

Stayed: January 2014, travelled with friends
Thank Cristina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 10 March 2014

Dear Cristina B,

Thank you for taking your time to comment about our hotel. We are pleased to hear you enjoyed your stay with us and that you received a great service.

Our engagement is to provide a quality service with dedication and courtesy, reaffirming our commitment to become "Great Hotels Guests Love".

Thanks again for staying with us and we hope to see you soon in your next visit to Santo Domingo.

Best Regards,

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Reviewed 7 March 2014

I recommend to go to Las Olas Pool, I had a great service, with the barman Nelson, he is very polite and has a very good English and he is very dedicated to his job.
Renovation of the new rooms look amazing,the view of the ocean.
Front desk service is great,nice lobby and lounge.
The food service is pretty good too, national and international food.
Very great experience overall. Boston,MA.

Stayed: March 2014, travelled solo
Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this reviewResponded 14 March 2014

Dear Mike R,

On behalf of the General Manager and the staff of the Hotel Crowne Plaza Santo Domingo, thank you for taking your valuable time to write about your stay with us, it gives us great satisfaction to know that you had such a wonderful experience here at the best Crowne Plaza Hotel of the Caribbean.

For our staff is very important for the valuation of our guests about their service and the "Las Olas Pool Bar" is a space for relaxing. We look forward to welcoming you on a future stay in Santo Domingo.

Thanks again for your preference!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Phone Number:
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Santo Domingo
#3 Casino Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#7 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
Price Range: £81 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Official Description (provided by the hotel):
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental

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