We booked in twice, because we left for the RD-Haiti frontier and returned to Santo Domingo a day later. Both times we had to haggle the room price. The first stay was OK. The second was nightmairish. We arrived close to midnight and, after the price haggle were given a dirty, noisy, unprepared room that even had signs of a fight (overturned lamp). We complained to no avail and, adding insult to injury, room service refused to put on clean bedsheets, giving them to us to do their job. We did not leave because we were too exhausted after all-day travel to go to another hotel. Before leaving for good the next day I requested to see the manager-again to no avail, and lodged both written and verbal complaints. As you may imagine, I got no answer. Looking for other lodging options in this site I ran into this opportunity to "let the world" know about our experience at La Casona.
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- Also Known As:
- Hotel La Casona Dorada And Restaurant