I am a pilot for American Airlines. Stayed at your hotel last week and woke up with NO WATER - and had to go fly for a full day with no way to take a shower!.
While discussing with my first officer as we were getting picked up he told me that the hotel charged his debit card and arbitrary $239 US dollars for possible incidentals. He was alerted of this charge when the credit card company fraud department called his wife in the states that evening. He was told he had to put a credit card on file if he wanted room service. He did and it was under $40 US. The charge was still on his card several days later.
This sounds like outright theft to me.
- Free Parking