There is no drinking water or drinks-Reservations is a telemarketing company. This place us to be called Sosua Bay Resort in a few years. It has no water or cold water but plenty of excuses. The hotel does not serve all you can eat or buffet meals-In fact, the only restaurant, which is lousy, is suppose to close at 11pm but the staff closes the kitchen at 10:30pm, so they can catch the last bus home. The restaurant is New Orleans style-who goes to the Caribbean to eat North American food???? And it is horrible.
All days of stay must be paid up front. If you use a credit card there's an 18% fee. Cash is free, but if they have no water, electricity or poor service, then you are out of your cash. The 18% credit card fee is to hinder you from credit card protection, i.e., most cards will return your money for a hotel that does not provide accommodations and you need to go to another hotel. Plus, there is no security and the front desk and security are a 10 minute walk from the rooms. There are no phones in the rooms to call for help or service. In short, this hotel is now called Victorian House. Previous names were Sosua Bay Resort and Topacio Azul Hotel. It has not been called Sosua Bay Resort since 2012. Those here who are praising this poor excuse for a hotel should mention the actual name if they were not staff lying to the public.
- Also Known As:
- Victorian House Hotel Puerto Plata Dominican Republic