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“Very Average”

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Hotel Beach House Playa Dorada
Ranked #34 of 41 Hotels in Puerto Plata
Montreal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Average”
3 of 5 bubbles Reviewed 5 January 2009

We just came back from Celuisma Tropical, and I would rate it as a 2 and a half, not 3 and a half. I would say the biggest problem was the lack of water pressure and hot water, I don't mind a luckwarm shower, but only cold water for a week.....Our room was very small but clean, the building is pretty noisy though, we could hear everyone walking the hallway. The food and drinks where ok, could be better but could be worst. We found the staff , the beach, the water, the tennis courts to be very nice. It's was our first trip to the Dominicain republic and our last, everything is overprice and I really felt like we where in a tourist trap, there is really nothing much to do! So if you like action, night club, to do a little bit of beach and a little bit of sights seeing, Puerto Plata is definitively not for you!

  • Liked — The views, and the beach.
  • Disliked — Boring
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VouvouMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Gatineau, Quebec
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 January 2009

My wife & our 2 children (age 13 & 15) & myself stayed at the Celuisma Tropical Playa Dorada during the week of Christmas and had a great time. We flew with Sun Wing out of Montreal and they served us a glass of champagne on they way to the DR as well a very good hot meal with red wine.

My wife & I stayed at this resort in March 2008 for 2 weeks (without the kids) and we noticed a few small changes but nothing major. We enjoyed our stay in March so much that we decided to bring the kids for Christmas. It's still a great place to stay with or without children. Pick up at the airport was fast and so was the check in. Beware that in addition to your $20US departure tax, they now charge you $10US for an ENTRY TAX. I guess they'll find anyway to get extra money out of us tourists. They didn't have this ENTRY tax in March 2008 and Sun Wing didn't inform us of this.

I won't go into a long description since we posted one back in March 2008 which is very descriptive. While we were there, the resort was improving the beach bar by making it bigger and covered (mostly for the staff that serve the drinks). When we were there in March, the bartender had to work in the blazing sun all day but now it is covered which should help the employees.

The food selection at the buffet was similar, in that, there was always something for everyone (fresh fruits, cold cuts, meats, vegetables etc.) We noticed that they served different types of meats and vegetables compared to March 08. However, the red wine at supper time seemed to be a cheaper wine than our last trip. The main dishes in the buffet were labelled to identify the contents of the tray in Spanish, German, English & French but I think they need a better translator since english & french names of the dishes seemed to not make sense for a few of the trays. They prepared a special Christmas buffet for supper which was fantastik.

The small beach restaurant still serves french fries, hamburgers, big hot dogs, chicken & pasta, lettuce, tomatoes & onions & dressing at lunch which is great because you eat on the beach and don't have to go back to your room to change and eat at the buffet. However, they changed the start time of the beach restaurant from noon to 12:30. They also served pizza but much later in the afternoon around 4:00pm.

We booked 2 separate rooms, one for us and one for the kids and each had 2 double beds. Very convenient!

The beach is still kept clean by Gabriel who picks up all of our plastic cups, straws, garbage etc. Employees in blue numbered shirts still walk around trying to sell jewellery, stuffed monkeys, carvings etc. and you really have to deal and negotiate ferociously with them to get a good deal. As an example, the small monkeys and certain volcanic rock chains that they sell for $18-$20 US can be negotiated down to $7 or $8 but if you go to the plaza which is 2 minutes away, you can get the exact same thing for $3 which is what we did without hagling over a price for 30 minutes.

We would definetely return to this resort as a family as well as a couple.

Paul & Sylvie

  • Disliked — Lack of hot water between 5 & 6pm
  • Stayed December 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank pauletsylvie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 January 2009

if you like bugs. bedbags mosquitos bad food bad entertainment.
stinky rooms. horibble service.
then its the place for you.

Im very easy going.

but this joint is to bad it should be closed.

  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank nice-dude33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Puerto Plata hotels

Ottawa, Ontario
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 12 December 2008

THE BAD - Very briefly, there were 16 room robberies (money, credit cards, passports, cell phones, lap tops, clothing) in one night; wedding money was stolen from a private beach wedding; intruders were found on second floor balconies; they ran out of beer, RUM, vodka and amaretto; they had no tomato juice or orange juice; there was little or no hot water or water pressure; phone service in the rooms was virtually non-existent; there was little or no lighting on the compound after midnight; security was seriously lacking; the stocked fridges were nowhere to be found; the a/c in the rooms was noisy beyond belief, when it worked; the a la carte restaurants were not open; the gift shops were open sporadically, if at all.

THE GOOD - The food was alright, but was lacking in variety; the staff, for the most part, were very friedly and helpful, though the lack of English or French by the head of security and some front desk staff was a serious deterent to getting satisfactory service; the entertainment was high school amateurish at best, though they (staff) tried very hard; the grounds were well kept and the beach was beautiful.

RATING - VERY POOR to POOR at the best - 1/2 star

  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Taltos1667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
2 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 12 December 2008

Just got back from the Celuisma Playa Dorada - the second time I have stayed there and had a great time again! It is definitely the hotel with the best stretch of beach in Playa Dorada and the staff are very polite and good-humoured. I agree with the previous review - Coco Loco (Antonio) was such a great 'host' - he really is the resident 'celeberity'! - all the guests love him and with good reason - he's a really good guy and a legendary character!

The hotel is really well laid-out - I've never heard of people staying in any derelict rooms - although they were renovating the place when I was there.. the ones I had as a standard were large 1 bedroom apartments (living room/bedroom and patio) with everything you would need on a beach holiday (one had a kitchenette too). Water is everywhere, so you need to buy a couple of bottles and fill them up from outside your room in your block... Everything was always clean - if anything, a little old, but I didn't mind that. Always had soap and towels replaced every day - never any problems/always clean. Remember that a small tip goes a long way and it is how things are done here - you'll save in other ways if tipping bothers you.

The food is great - a very good choice for breakfast - eggs, criossants, bread, plantain/sausages, fruit, butter/jam, juices/coffee on tap and more... and the buffet was great - meats, carbs, veg, salads, great desserts, grills and not once came down with a stomach bug, which wouldn't have been unusual.. And the Mexican restaurant is better than most I've been to in London.

Nightlife - celuisma is right next to the shopping/nigihtlife centre of Playa Dorada, so also very convenient in this way. Definitely the best location. Overall a very good stay - worth every penny!

  • Liked — Beach and nightlife
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Melchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 10 December 2008

Stayed there for two weeks and absolutely loved the place, its our third time there in the last twelve months and the hotel never disappoints, we were well looked after by the staff at the hotel especially animation team member "Coco Loco" who made the stay much better and worked really hard to get guests to participate and have fun, this hotel has possibly the best stretch of beach on the whole complex, never had any trouble finding a sun lounger on the beach or by the pool, food was good never once got a bad stomach even though we were eating lots of salad every day, food was fresh and of good standard, the staff in the restaurant were very attentive professional and smily, always doing their best to provide a good service, pool is large and clean, candle lit dinner on the beach was a nice touch on weekends, the sun was punishing but there was always shade available on the beach if needed, hotels beach is very long compared to other hotels in playa dorada, always had the option of going somewhere quiet and peacefull or lively depending on the night before! no drunk youths in sights, children friendly place, excellent safe nightlife within 5 minutes walk, loved coco bongo, hemingways and roadway, choice of 2 casinos at playa dorada complex, rooms were nice had one overlooking the grounds and the sea, probably the best placed hotel in the resort right on the beach and in the centre of everything.

  • Liked — huge room
  • Disliked — top floor suite had to walk up stairs
  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank caribbeanaddict101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NORTH CAROLINA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 7 December 2008

my husband and I were there on a mission trip , hoping to steal the last 2 days to our selves and be pampered ,just a little !
First of all the 1st rm. we were in the first 4 days were god aweful! We felt bad asking for another rm. ,we figured they were all pretty much the same. Come to find out the units along the beach were better. Our rm. smelt like mold. Also you could see the mold behind the bathroom door. You can tell they did not clean the rooms properly. It was unsanitary i'm afraid to admit. The beds were a bit itchy ,I found myself scratching till I fell asleep. (realized after a day or so it was probably bed mites).
We did'nt want to be negative about it,being we were there to serve others while on mission and all. But when you're paying for a clean room ,you should get one ! (by the way,there were no bugs flying around the room, they were definitely in the bed-just could'nt see them ) Being we didnt spend any time at all in the room other than to shower or sleep we figured we would just suck it up ! The shower curtain were dirty,you can tell they were hardly sprayed or cleaned properly. weak tub floors,I felt like I was going to fall thru depending where you stood ! ( I'M ONLY 128 LBS.)
There was hot water in the morning in this particular rm.
You can tell there was'nt enough fresh air or proper ventilation.
(especially with the mold problem )
The room was very basic -no soap or blow dryer , limited towells,had to ask for more everyday.
pillows were pretty flat-no covers on them under the pillow cases you could see sweat stains on it,also had a musky oder to them.
(that got me sick )
1 sheet on bed with an old tatted blanket with an itchy bed spread ! (my dogs sleep better than that !)
no art work on walls -except for 2 old depressing pics of I dont even remember. Put it this way, it did'nt give you that warm fuzzy feeling of really wanting to hang out in there too long ! I was dying to get out of the rm. as soon as we woke .
Kind of that damp-hollow feeling you get from a basement !
(not exaggerating ) !
Finally at the end of week we found out about other rms. facing the beach that were available. IT WAS BETTER ! it had a nice terrace facing the jacuzzi. (we didnt go in because of the fear of not cleaning the water properly,besides you could see the dirt rings around the edges !)
this rm had a spiral stair case and kitchen fully carpeted. Again you can tell the floors were not vacumed . Dont know if thats because of their electricity problem there in D.R.
The A.C. broke down a few times the 2 nites we were there. THEY WERE FRIENDLY AND SENT THE janitor man to fix it.
(never really got cold but it was better than nothing )

We did'nt like the fact that the beach bar constantly told us they were out of booze and sent us to the pool bar (long walk to get a drink to go back again to the beach ).
AGAIN THIS WAS OFF SEASON, YOU COULD COUNT THE PEOPLE. Very disappointed coul'dnt just relax-back & forth getting drinks. THEY DID HAVE SNACKS AT BEACH BAR -PIZZA & FRIES & SALA D FIXINS !
The beach was very pretty and friendly vendors selling stuff all the time.
By the way, if topless bathing affends you dont go. It is allowed there ,I DID NOT SEE ANY KIDS THERE AT ALL.

AS FOR THE FOOD,YOU WILL NOT STARVE BUT ALOT OF IT WAS NOT VERY GOOD. the food was not put out on time in the morning.
People who had excursions had to grab a roll &coffee & go!
(did'nt think that was very responsible by managment )
The waiters & waitresses were very nice always expecting tips!
DONT FEEL OBLIGATED UNLESS YOU REALLY FEEL THEY DESERVE IT ! AFTER ALL THIS WAS SUPPOSED TO BE ALL -INCLUSIVE AND WE FEEL THEY REALLY HAD A PROBLEM HONORING THAT !
They had a nice fire on the beach one nite with chairs set up.
People seemed to enjoy that.
cabana boys were comical & friendly.
THE BEST FOOD WE HAD WAS BY THE LOCALS ! HOTEL FOOD COUL'DNT TOUCH IT BY FAR !
If you get the chance meet the towns people & locals they are very humble & sweet.
WE WOULD GO BACK TO D.R. JUST NOT THIS HOTEL !

  • Liked — WAITRESSES AIMED TO PLEASE
  • Disliked — CLEANILINESS &SERVICE & FOOD
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank TOMDEBNORTHCAROLINA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Beach House Playa Dorada

Property: Hotel Beach House Playa Dorada
Address: Playa Dorada, Puerto Plata 72000, Dominican Republic (Formerly Celuisma Tropical Playa Dorada)
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#19 On the Beach Hotel in Puerto Plata
#23 Top resorts Hotel in Puerto Plata
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Beach House Playa Dorada 3*
Number of rooms: 411
Official Description (provided by the hotel):
WELCOME TO THE HOTEL BEACH HOUSE PLAYA DORADA BEACH HOUSE PLAYA DORADA The Hotel Beach House Playa Dorada guarantees you a unique beach holiday in one of the most complete and welcoming All Inclusive hotels in Puerto Playa, Dominican Republic. Specialized in weddings and events on the beach, this hotel is the perfect setting for some unforgettable holidays. Located in the amazing Playa Dorada, 5 km away from Puerto Plata, this hotel for weddings in the Dominican Republic offers endless customized services and state-of-the-art facilities for events: spa, swimming pools, nearby golf, water sports, parties, restaurants... Discover one of the liveliest hotels in Playa Dorada, Puerto Plata: book a hotel at the best price, only here, on the official website of the Hotel Beach House Playa Dorada. ... more   less 
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Also Known As:
Celuisma Tropical Playa Dorada Hotel Puerto Plata
Tropical Playa Dorada
Celuisma Tropical Playa Dorada Resort
Hotel Beach House Playa Dorada Dominican Republic/Puerto Plata

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