Thank God for the great weather, lovely beach, good food, and friendly staff...they almost made up for the dated, run down accommodations.
We had requested two adjoining rooms with two beds each. When we checked in we had two rooms with one bed each....down the hall from each other. Finally ended up two doors down from each other but one room only had one bed. The rooms with one bed were incredibly small even though we paid for an upgrade (still not sure what we got for that!) Probably the smallest hotel room I've ever had. Our "garden view" overlooked the parking lot and we were treated to car alarms and motorcycles. Our bathtub didn't drain properly and the water was up past your ankles every shower. Our bathroom light fixture was a single bare light bulb over the tub. The in-room safe had to be repaired to be usable. The patio doors didn't lock. The bottom sheets did not cover the mattress/pad so I had to get an additional sheet each night so that my feet were not resting directly on the mattress/pad (which was stained, by the way) Pillows were incredibly lumpy. Yep, just one thing after another.
The most inconvenient thing of all however was the fact that you are only permitted one key per room at a a time. Perhaps doesn't sound like a big deal, but if one person was on an excursion and one at the beach (etc) you'd have to go find your 'room mate' to get the key or else wait in line every time you needed an extra key - and the extra one was only good for one time use. Even if someone wanted to go head up to the room to go to sleep early you would have to wake them up to let you in because you couldn't use a second key. Like I said, doesn't sound like a big deal but it was, we had to wait in line I don't know how many times to get a key. When I said that it was very inconvenient they said "yes, many people tell us that". Well then?!
This hotel is perhaps a 3* and really in need of some upgrading.
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- Also Known As:
- Grand Paradise Playa Dorada Hotel Puerto Plata
- Paradise Beach Club Puerto Plata
- Paradise Beach Resort Casino
- Paradise Beach Puerto Plata
- Paradise Beach Club Casino
- Grand Paradise Playa Dorada Dominican Republic/Puerto Plata