Hi....we stayed at the Ventana the week of March 4-11th and were pleasantly surprised at the overall experience. We had heard that Puerto Plata wasn't as nice as Punta Cana where we had been a few times....ah, guess again! We loved it, and so did our friends(8 in our party). Everything from the beach to the rooms to the food was excellent.
The staff was wonderful beginning with check in the first day and carried on throughout the week....special mentions here to our room maid, not sure what her name was but we stayed in 1325 so you will know, what a wonderful lady, she couldn't do enough for us....our friend William at the upper level pool bar, this gentleman could give lessons on how to treat customers, always a pleasant smile and friendly as I'll get out, and all the staff in the ala carte restaurants and buffet!! If I had to pick the most wonderful thing of the week it would be these people.
The resort itself is a perfect size for our group as it isn't huge so you get to see most of the same staff day after day versus the larger resorts where they are constantly shifting around. Beautiful grounds, nightly shows by the animation staff and first class beach made the overall picture just perfect, we would visit again in a heartbeat!!More
- Free Parking
- Breakfast included