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“2 week vacation, "excellent" place. (You'll understand once you visit!)”

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VH Gran Ventana Beach Resort
Ranked #5 of 40 Hotels in Puerto Plata
Certificate of Excellence
Reviewed 30 January 2014

We visited Dominican Rep. for the first time. It was a nice 2 week holiday. Our room was clean, beds were in good shape ie. good mattres to sleep on. Upkeep was good, although our room was cleaned in the late afternoon, about the same time we came in from the beach witch was a bit inconvenient.. Food was excellent, with a lot of variety for a buffet food. The italian ala carte was good, that we visited for second time. Only bad thing to say is the absence of breakfast boxes for trips! We made a few trips and were not able to get any breakfast to go! Beach was clean, enough space. Not too many vendors. By the pools there were not too many sunbeds, but we didn't miss that, we like to hang out by the beach. Staff was a bit overworked during our stay, means to say that hotel was full booked and perhaps at all times there was not a guy filling up your class immediately you drank it empty but we didn't mind.

Room Tip: We had rooms at the separate building with it's own pool, the rooms there where really quiet.
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  • Stayed: January 2014, travelled as a couple
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3  Thank Tanja K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,185 - 2,191 of 5,581 reviews

Reviewed 28 January 2014

Friendly hotel. Staff were eager to please. The rooms were well appointed and clean. The buffet restaurant was similar to most all inclusive's. We really enjoyed the fresh made fruit smoothies for breakfast daily. The Italian a la carte restaurant was excellent. The pasta and salads were so good we went a second time during our stay. The beach was beautiful with ample lounge chairs and great little beach bar and restaurant that served light lunches and doubled as an a la carte in the evenings. Lots of activity around the pool and swim up bar during the day if you are looking for entertainment and activities. Great value at this resort. No disappointments.

  • Stayed: February 2013, travelled as a couple
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9  Thank CK_Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

I would like to preface my remarks by stating that I have stayed at many resorts all over the world...we typpically spend 4 weeks or more in the winter excapuing the snow...When choosing a resort to visit I'll look at various sites and see what other vistors are saying....The Gran Ventana bills itself as an all inclusive resort providing "free" tennis day or night to their guests....Imagine our surprise when asked to rent raquets in order to play .......it's this kind of nickel and dime that really are annoying...why not simply state their is a fee involved? All inclusive should mean that simply no extra costs for the advertised services...if not don't advertise them!

Other than the above the resort provides a comforatable way to enjoy the Dominican.....food is fine and the staff is certainly friendly...

  • Stayed: January 2014, travelled as a couple
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3  Thank 482fredb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

This was one of the most fun resorts I have been to in all of Dominican Republic. The entertainment team really makes sure you are entertained with various, fun activities and games throughout the day. The entertainers Mr. Chocolate, Coca-Cola, and Hercules were always on their feet doing their best to entertain everyone. The nightly shows are so funny as well. The hotel itself is not the most modern one, but it is definitely super clean and well maintained. The check in process was a breeze and it took less than 10 minutes. Buffet area was very good as well, with lots of different choices. I wouldn't say it was high end food, but it was definitely satisfying and tasty. The drinks at the bar were delicious and the bartenders did an amazing job at attending everyone quickly. Bedrooms were very clean, (although the bed was a bit hard) and the bathroom was very modern. One complain I had was the Wi-Fi, which kept signing me out and the fact that it was only available in the pool area. Also, there was no nightclub which meant that after 11pm there was nothing else to do except for the bar that was open til 2am. Overall, this is a place that you'd want to go with your family to have fun, eat/drink a lot, and enjoy the beautiful pool and beach. I would definitely return.

  • Stayed: January 2014, travelled with family
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3  Thank D R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Myself and a girlfriend and a guy friend just got home from the resort yesterday and because we had such an amazing time, I felt the need to write this review immediately! I have NEVER experienced service like this, the staff were all amazing. The service at the buffets, restaurants, bars, and everywhere else is 10 times better than anywhere I've been in Canada (where I live). The staff are incredibly friendly, the entertainment team became my new best friends and were actually a big highlight of the trip. The resort itself was fairly quiet, completely clean and fresh looking, and the pool was a great hangout when the beach got too windy. The beach and surrounding was beautiful too and I have nothing but amazing things to say about this resort. It was definitely not meant for 3 singles, but we were able to find "single people" type entertainment in other areas in Puerto Plata, even outside the resort it felt incredibly safe and everyone was friendly there too. I would rate this trip/ resort/ location a serious 10+++/10.

  • Stayed: January 2014, travelled with friends
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9  Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

We picked this resort for the beach, for the food, and it being a small to mid-size. We were there for 2 weeks, enough time to get to know some of the staff and really enjoyed the atmosphere. Upgraded when booking to Jr. Suite. Much more room and comfort! The entertainment team were really working it to draw in participants and looks like alot of people had fun. We are more of a layed back couple, so enjoyed watching and smiling. The beach had a lot of vendors, but left you alone if you didn't make eye contact or said no or shook your head. But, a warning, if you had a little interest, they are pretty hard-core sellers. We did purchase stuff on the beach, and bargaining is fierce. Some items went from $140 down to $45! Just stick to what you want to pay for it, priced at Walmart! lol We were a bit offended when Quebec people separated themselves from Canada and staff played into that. The food was great, something for everyone. Salt and pepper were on tables, and spices galore on buffet tables if you wanted to spice up stuff. Everything was fresh, we tried the 3 different restaurants and each were great but we preferred the buffet so we never booked the 3 restaurants for the following week. Wed. nights is Manager's Night so special Buffet anyways. Lack of communication at the start from front desk was a bit frustrating, so we made a comment on their survey...we noticed a change right away! Nice to see! Don't be afraid to ask questions. We booked all our excursions with James Vaughn in the Plaza...Better prices and guaranteed! (ASK for him, NO ONE ELSE! Others will say he died, he is gone, he quit, etc!) Plaza is a 5 minute walk out of the driveway. Brought back Mamajauna kit, no problems to Canada.

Room Tip: Pay a bit extra and get a Jr. Suite. Much bigger and comfortable...maybe even more updated and ever...
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  • Stayed: January 2014, travelled as a couple
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7  Thank GreenLakeRocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

My daughter and I have been to the Gran Ventana 3 times already and are looking forward to our two holidays there again this year in March and September. The staff are so friendly and helpful, rooms are always very clean and the food is always to a high standard. I introduced my friend to the hotel when we visited in September last year and she loved it so much is coming back with us this September. I would highly recommend this hotel for a friendly, relaxing and enjoyable holiday.

  • Stayed: September 2013, travelled with family
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4  Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about VH Gran Ventana Beach Resort

Address: Playa Dorada | PO Box 22, Puerto Plata, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Puerto Plata
#4 On the Beach Hotel in Puerto Plata
#4 Romantic Hotel in Puerto Plata
#4 Top resorts Hotel in Puerto Plata
#5 Luxury Hotel in Puerto Plata
Price Range: £87 - £316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — VH Gran Ventana Beach Resort 4*
Number of rooms: 506
Official Description (provided by the hotel):
Playa Dorada, a gated oceanfront community on the northern coast of the Dominican Republic, is home to Gran Ventana Beach Resort, one of the country’s friendliest, most welcoming hotels. Located directly on the beach, our Puerto Plata beach resort boasts three pools, a kids club and an airy, cool and fresh lobby. We also offer a superb, all-inclusive value for families, couples and group vacations. ... more   less 
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Also Known As:
Gran Ventana Beach Hotel
Gran Ventana Dominican Republic
Gran Ventana Puerto Plata
Gran Ventana Beach Resort Puerto Plata
Hotel Gran Ventana Beach
Grand Ventana Beach Resort
Gran Ventana Hotel Dominican Republic
VH Gran Ventana Beach Resort Dominican Republic/Puerto Plata

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