Having just returned from Gran Ventana Beach Resort, we felt it only fair to subit our comments whilst at the same time reiterating comments of past guests who have visited the hotel and taken the time to explain how happy they were.
Now it is time, after just returning from our vacation, to praise the cleanliness and super staff who were always willing to go the extra mile to ensure a truly fantastic vacation.
Unfortunately, staff who helped us are way too numerous to give additional accolades to, but there are some who really stand out in our memory. For instance, Oscar Lorar, General Manager who made it very clear on our first evening he would do everything in his power to ensure a perfect stay. We are longtime travellers to many countries and have visited hotels in the Playa Dorada complex since the 1980's, but never have we experienced such sincere comments; plus many lovely surprises thereafter.
The Animation Team, especially Carlos Santana, never failed to forget the much older client, seemingly too shy to be the only participant in the water aerobics class, so he went to the very utmost by encouraging guests at in their volleyball game to come join in the fun and thereafter called her to join them. This person needs to be mentioned because he is the special one.
If not already mentioned the public washrooms were immaculate, decked out with fresh flowers and burning candles providing a lovely effect. Water fountains both in the lobby and restaurant were playing non-stop.
In all of our travels never have we experienced such charm and kindness and we will not hesitate to recommend this "gem" and its staff. We hope our comments will be seen by all the workers as a special "Thank You" who helped make our week memoriable.
We would like to share the stories of the special little things we encountered during the week, but it is our recommendation you go and see for yourselves and we hope like us you will not be disappointed. We, for sure, will not be waiting too long to see our friends once more.
- Official Description (provided by the hotel):
- Playa Dorada, a gated oceanfront community on the northern coast of the Dominican Republic, is home to Gran Ventana Beach Resort, one of the country’s friendliest, most welcoming hotels. Located directly on the beach, our Puerto Plata beach resort boasts three pools, a kids club and an airy, cool and fresh lobby. We also offer a superb, all-inclusive value for families, couples and group vacations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Stayforlong S.L., Booking.com, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your VH Gran Ventana Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Gran Ventana Beach Hotel
- Gran Ventana Dominican Republic
- Gran Ventana Puerto Plata
- Gran Ventana Beach Resort Puerto Plata
- Hotel Gran Ventana Beach
- Grand Ventana Beach Resort
- Gran Ventana Hotel Dominican Republic
- VH Gran Ventana Beach Resort Dominican Republic/Puerto Plata