This was our first trip to Puerta Plata, and we were very impressed with everything. We requested an ocean view room which we were given. The staff are amazing. Always working very hard, and always smiling and singing.. They all had excellent attitudes.. ALWAYS. Grounds are perfect, no garbage, pools cleaned everyday, Beech area cleaned at 6am and then throughout the day. Nightly entertainment was amateur, but very well thought out.. A few drinks and i was laughing and enjoying!
Maids were outstanding, always happy, always willing to throw a few extra beers in the mini fridge instead of pop.. nice..
Rooms very clean, marble bathroom, we had awesome pressure and hot water most of the time. Ran out of hot water twice.. was not a problem, within 1 hour hot water was back.
I was told by a few people that the staff make about U.S. 250.00 per month.. most work 6 or 7 days a week at 8 hours a day, considering this, they are amazing people, like I said earlier always laughing smiling and friendly.
We did one A LA CARTE at the Ocen Grill.. Service was great, but I found the food better in the Buffet.. Buffet was very good, always a good selections. Something for everyone, from the healthy eater (My Wife) and the burger/Steak lover like me!
Awesome deserts bar everynight, and different choices everynight. One night they had a chocolate bar, Ive never seen so much of it in one spot!
Drinks were very good overall. Drinks are mostly served in plastic glasses at most bars if you are Roaming the grounds.. They will ask you when you order if you are drinking at the bar or leaving with the drink, if you are staying at the bar they will serve you with a real Glass. If you try to leave with the glass they will kindly pour your drink into a plastic glass.
I found drinks were stronger after 6pm, during the day I was asking for doubles and it worked out great. Ask for the 151 Rum, hah... good stuff!!!!
There was always security visible, more so after dark.
Grounds are very clean and nicely kept...
Beach is ok... Can be rough at times, water is not as clear as cuba or Punta Cana. Water was nice n warm. No lifeguard on Duty, Nudism is not allowed, although we saw one 50+ lady with no top walking on the beach.
Everything the beach vendors sell is available 5 mins down the road for 50% less. They did not really want to haggle to much. After our beach fund was gone a simple no thanks was not always working, and found myself having to adjust my tone in order to get the message through that I was not interested. I found the quiet pool to be the best place for us.
Internet available for 200DR or 6.00US for an hour of time, WiFI Works in some rooms if you are facing the lobby pool area. You can also use one of 4 pc provided by the hotel upstairs from the lobby.
I got the rest I wanted, enough sun to get burned, and it didnt break the bank!
Would have been nice to have rooms service.. This resort with room service would be a 5 star!!
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- Also Known As:
- Gran Ventana Beach Hotel
- Gran Ventana Dominican Republic
- Gran Ventana Puerto Plata
- Gran Ventana Beach Resort Puerto Plata
- Hotel Gran Ventana Beach
- Grand Ventana Beach Resort
- Gran Ventana Hotel Dominican Republic
- VH Gran Ventana Beach Resort Dominican Republic/Puerto Plata