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“mambo again”

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ClubHotel Riu Merengue
Ranked #14 of 41 Hotels in Puerto Plata
hamilton
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“mambo again”
Reviewed 24 November 2011

another great trip to the riu mambo-nov 15-22. resort has received a small makeover since our last visit and signature vacations has exclusive booking rites. the staff are still great and do remember repeat guests. we took the dune buggy trip again and this was the best ever. they changed thearea that they traveled, for the drinkers they have put the liqure bar back in the rooms. 2 rums, vodca and rye. i still would recomend this resort to anyone who wants a quiet vacation ore a very busy one with lots to do. the entertainment staff will do anything to make you happy.

  • Stayed November 2011, travelled as a couple
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Helpful?
11 Thank 373737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Blackpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 November 2011

Its a week tommorow that we are on our way back and we can't wait already phoned the hotel (4p a min) and we have been given the room we wanted 1066 sea view glad to hear there is no charge for the safe this year and the optics are back in the room.

We were blown away when calling the hotel that Evalisa not only remembered my name but also our room number and my wife's name Gina, For a hotel that has 544 rooms holding over a thousand people a day that is beyond great service

for those that have been before in Nov ? Dec Im the one that broke my back it the pool three years ago ( Im ok now thanks )

Sadly there is no mention of fernandez the magician who is a very good friend of mine and a very good magician and slack rope performer...if you want to preview him try riu merengue 192 on you tube for the video i uploaded .


Dont believe some of the reviews on here just experience your self and enjoy

  • Stayed December 2010, travelled as a couple
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Helpful?
5 Thank WillinHouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec, Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 November 2011

Was at the Merengue October 20 to 27th 2011. This was my 17th visit to Dominican Republic and this resort was by far the nicest one I stayed at. Always go to a 4+ star and I can honestly say that this one deserves it's rating!
Rooms were nice, clean (furniture goes together and is not broken, paint is not peeling everywhere..) good size, no mold and no mold smell either! Beautiful veranda as well. Resort is just the right size in that you don't have to walk miles to find the restaurants and other activity centers unlike in Punta Cana where the resorts are huge!
Beach was very nice - need swim shoes though cause there are a lot of sea urshins! Great for snorkeling - we saw tons of fish right there by the resort! Food was pretty good as well ( a little disapointed with the Steak house) but you can always find something good to eat!
Staff was excellent and always happy and willing to help with a smile!
My spouse has gone back this week (Nov 23) for another week with his daughter, that's how much we loved it!
Will definitely go back and recommend the place!
Quelle belle vacance! Je recommende cet hotel - après avoir été a Santo Domingo, La Romana, Punta Cana, Juan Dulio je peux vous dire que cet hotel est definitivement un 4+! Bonne vacances!
PLEASE REMEMBER THAT YOU ARE IN A DIFFERENT COUNTRY WITH DIFFERENT CULTURE AND FOOD AND THAT YOU CAN'T EXPECT THE SAME SERVICES AS YOU WOULD GET AT HOME!
N'OUBLIEZ PAS QUE VOUS ETES DANS UN PAYS SOUS DÉVELOPPÉ AVEC UNE CULTURE ET NOURRITURE DIFFERENTE ALORS NE VOUS ATTENDEZ PAS AU MEME SERVICES QUE VOUS RECEVEZ CHEZ VOUS!

Room Tip: Rooms are all in 2 story villas! Of course, some are further from the main area but overall, it does...
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  • Stayed October 2011, travelled as a couple
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Helpful?
4 Thank Lyse C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodstock, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 21 November 2011

We arrive on the first day this resort was open for the upcoming season (Nov. 1, 2011). We were greeted with a warm Dominican reception. The room was good, not spectacular but hey let's be honest really...no one goes on vacation to stay in your room. It had cold and warm running water, the air conditioner came and went...but it was kept very clean and the bar was stocked everyday.....what more did I need?...ok the only real addition I would make would be an ironing board and iron....other than that...good to go. The facility always looked great. From the main entrance, to the dining hall, to the pool bar....the maintenance crew should be commended. The food was good, I had no complaints about any of the dishes...breakfast, lunch and dinner. All the meals were very good, especially the pizza oven dishes.....Miguel was our server everyday...he was fantastic!....we tipped him every meal, and he rewarded us with above average service....I know I know...it's all inclusive right!...well they deserve the little extra for their comforts too....they deserve it! I have to say though, I have never seen silver sparkle like i had seen in that dining room....lol...great job. The bartending staff...first Diaz, you made a good time great. His honest approach and great smile made us search him out to see how he was doing. Judith...it certainly helped you had the same name as my girl friend...lol....The enthusiastic and engaging activity staff....wow, I wish I had half your energy. Finally about the hotel, the management staff....thank you for taking the time to organize and provide us with great people and a wonderful facility....thank you very much.

As a final note....our excursions....we went on some dune buggy's.....fricking awesome!....lol...honestly the best fun experience I have had in a while....If you would like to go to Puerta Plata, please go by taxi.....ask for Chippy!.....Chippy speaks several languages and asks for nothing....his service is completely by tip and he deserves so much more than what we gave. example....we gave sixty american dollars...however he took us to the supermarket...which is really nice to see....but i offered to buy him some rum....he accepted, but on our way out, he asked if he could change it into some rice instead for him and his family....I knew that this man worked for the right reasons and was an honest man....wow...Thank you Chippy for not only showing me your wonderful city, but teaching me about what matters!

Mambo is smaller than Merengue and Bachatta....it's quiet!...it's personal.....and it has a better beach than the other two.....enjoy!

Room Tip: The suites really may not give you everything you want....they are closer to the beach, but also to...
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  • Stayed November 2011, travelled as a couple
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Helpful?
7 Thank Greg V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bridlington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 November 2011

we stayed at the riu merengue 2-17 nov. My wife and 2 boys (9+7).. Never usually write reviews or leave feedback but thought i would give an honest assesment.Over all we had a fantastic holiday in D R.The hotel is in a fantastic location on a private beach shared by the other 2 hotels.The staff are fantastic both service and entertainment team.I would definitely stay there again.However i do have a couple of moans about the merengue which if they sorted would make this resort brilliant. The first moan like most other people is the locals on a weekend. Ive worked in catering my whole life and cant understand why the hotel isnt addressing this problem as it is clearly annoying lots of guests and i,m sure preventing people from returning.(although not me) Yes they do take over the pool, yes they are very loud.I witnessed them hepling themselves to peoples lilos,infatables etc. Ok you might think thats not a big deal but Its quite uncomfortable when a group of youths walk off with your stuff and you have to ask for it back.Why isnt the hotel telling them not to do this? They just seem to do whatever they want.Its time the hotel laid down some ground rules for the locals..The following weekend we did trips sat and sun.There are loads of trips to do anyway so do them on a weekend and dont let this put you off visiting the merengue.The next moan is the room dont get me wrong the rooms are very clean(i guess thats the main thing) and the maids do a good job but they are in need of a makeover.the beds and bathroom are very tired.But lets be realistic i paid 3200 for this holiday for 4 of us. I,m no travel expert but you would have to imagine over half goes towards flights and travel agent/company comission.Leaving lets say 1500 for hotel for four of us for 2 weeks.So for under £30 per person per day you can eat/drink as much as you want stay on a fantastic beach location with free watersports,entertainment, guaranteed sunshine,excellent staff excellent service,. I mean what more do you want.For everyone else if you want 5 star rooms 5 star food 5 star location pay 5 star prices . simple as.

  • Stayed November 2011, travelled with family
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Helpful?
6 Thank kirk j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, Connecticut
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 November 2011

The rooms are clean, don't plan to iron it never came after three calls to the front desk. The food is good If you are a picky eater, the labels on the meals are basic and mostly in Spanish. Most of the employees speak only Spanish and will say no meat when there is. With 3 restaurants to pick from from by day (not dinner) it was great. I enjoyed the beach MOST, no hassle (long wait at the airport to get on your shuttle bus). I would go back with to the same hotel. The staff are very attentive and friendly.

Room Tip: "The lower numbers are closer to the beach"
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  • Stayed May 2011, travelled with friends
    • Value
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Helpful?
5 Thank Ja_can_Joy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlise England
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 November 2011

this was our 1st time in dom rep and a great time we had. rooms r a bit dated but nothing 2 complain about just the norm 4 the carribean, think if i went again would get a seaview room tho.food ok but not great staff were excellent and the thomas cook rep was very good she even give us some sun lotion when we ran out.didnt find the locals a problem at weekends.did have a problem booking a la carte as u could only book on the day u wanted it and that means getting up way 2 early they relly need a better system. but overall great hotel plus being able 2 use all 3 hotels was a bonus.only did one trip 2 paradise island which we loved. bit dissapointed hotel never acknowledged or done anything 4 our annversary or wifes birthday as other hotels have done as i say couldnt even get the a la carte 4 them nights not guarrenteed even if we got up early enuff

Room Tip: go 4 the seaview
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank segrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ClubHotel Riu Merengue

Property: ClubHotel Riu Merengue
Address: Bahia de Maimon, Puerto Plata 57000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Puerto Plata
#12 Top resorts Hotel in Puerto Plata
#13 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — ClubHotel Riu Merengue 3.5*
Number of rooms: 998
Official Description (provided by the hotel):
The ClubHotel Riu Merengue (All Inclusive 24h) is located in Puerto Plata in the Dominican Republic, and is surrounded by impressive views of the mountains and a lush, natural environment. This is the perfect setting for unforgettable holidays. The ClubHotel offers all facilities you could need for relaxing holidays away from the hustle and bustle of the city. You’ll find a fresh water swimming pool, a solarium terrace, a gym and the Renova Spa wellness centre with a range of different treatments and massages as well as a sauna. In the Dominican Republic you can find a wide range of international cuisine, but if you want to make the most of your time in this marvellous destination by sampling Dominican cuisine, delicious in both taste and colour, you can enjoy a wide variety of flavours and aromas, as Dominican dishes mainly consist of fruit and vegetables. In the buffet restaurant or themed restaurant you’ll find an endless range of dishes and recipes prepared by our chefs every day. The hotel shares its facilities with the hotel complexes of the ClubHotel Riu Bachata. You’ll enjoy access to the entertainment programme and activities thanks to the acclaimed All Inclusive system. Whether you’re travelling as a family, couple or with friends, you’ll find a wide variety of activities to keep you entertained all day long.. There are areas for enjoying tennis, table tennis, windsurfing, sailing, kayaking, bodyboarding, snorkelling, golf, volleyball, swimming and much more. Your children can also enjoy crafts, activities and dancing together with other kids in the RiuLand programme. ... more   less 
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Also Known As:
Clubhotel Riu Merengue Hotel
Club Hotel Riu Merengue
Clubhotel Riu Merengue Puerto Plata
Riu Merengue Dominican Republic
Riu Merengue Puerto Plata
Rui Merengue
ClubHotel Riu Merengue Dominican Republic/Puerto Plata

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