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“Boring”

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ClubHotel Riu Merengue
Ranked #13 of 39 Hotels in Puerto Plata
Evesham, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Boring”
Reviewed 17 June 2014 via mobile

Possibly the most boring holiday you could book, not much entertainment, however food is nice if you fancy pizza everyday... Not many excursions apart from scuba diving, shocking for shopping unless you want to be escorted around the shops, a lot of men in speedo's, the gardeners that picked me coconuts everyday was a lovely touch, and the cocktails on arrival were pleasant after a long flight, beautiful if your going on a honeymoon or as an elderly couple.. Not a destination for small children as I soon realised. Can however use all three hotels nearby, and the pools all within a two minute walk, wristband not needed and loungers situated in the swimming pool useful :)

Stayed July 2013, travelled with family
Helpful?
4 Thank JelfsTallyho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (787)
Date | Rating
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  • Dutch first
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English first
Coventry, United Kingdom
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 June 2014

Riu Merengue is a big hotel with long stretch of beach, good size pool and dated gym ( far from main building ).
Room:
First thing i noticed was cacroach in bathroom, and a bit stinky smell, free mini bar :)
Food:
Restaurant is not clean and i mean it, all soft drinks taste strange and far too sweet, some chemical taste you can feel even in water, food not always properly made , only breakfast is good but lunch and diner simply bad, tasteless and not cooked to 4 star hotel standards.

I think that is typical with riu hotels, looking good from outside but surprise inside.
I have been so far four 4* Riu hotels, this one is on third place.

Would i ever come back to that hotel?

NO

Room Tip: If its clean its good
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
4 Thank Rafal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberfan, United Kingdom
Level 6 Contributor
137 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 7 June 2014 via mobile

We booked here for a family holiday we originally wanted to stay at the riu mambo as we had spent our honeymoon there but as the mambo no longer exists we chose the merengue as it's on the same complex. On arrival check in was easy and we were greeted with a cocktail whilst the bell boys took our luggage to the rooms. The merengue is part of a large complex that consists of three hotels although one is not open at the moment. Rooms are spacious but are showing their age a little in respect of the furniture however they are comfortable and well equipped they even have their own optics along with the minibar. The hotel was clean and gardens well maintained and is positioned on a private beach where there is never a shortage of sunbeds the complex has numerous bars and restaurants available however evening meals must be taken at your own hotel the food was very good and provided you didn't pile your plate with every option at each meal not repetitive. There are numerous leisure activities available including 3 pools the animation team try their best to keep you entertained. The staff were extremely friendly and helpful and always with a smile never hovering for tips such a refreshing change from Cuba. I would not hesitate to return in fact I've already booked.

Stayed October 2013, travelled with family
Helpful?
18 Thank Lostyeti73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 June 2014

My husband and I stayed here in May and found the staff to be very helpful, the rooms beautifully clean . the staff work very hard to ensure your stay is a great experience. We loved the different swimming pools .The garden were some of the very best we have ever experienced. The food and service was excellent and although you do have the choice to go to the Rui Bachata we only actually went once as we were very happy with the Riu Merengue. Overall a wonderful, tranquil break. Thankyou Riu Merengue, we will return.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
8 Thank Baron290173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 June 2014

The hotel is connected to Riu Bachata resort. The beach is the worst I have ever seen in the South. So for this reason alone I would never come back here again.

The two alacarte restaurants are at the same day lunch bar. They divide the same restaurant in two and cook in the same kitchen. The 24 hour buffet is in the same place so the people load up on fries and pizza while waiting for their food, it is quite comical. The server served both restaurants at the same time. They are just trying to present themselves for more than they are. You are better of just eating at the buffet.

The service however is VERY GOOD. I have to say that cleaning and serving staff is nice, professional and always there when you need them. That is the only good part about this place.

I would not recommend it. If you are doing the catamaran trip, book it with the guys on the beach and not with travel companies in the lobby. I made a huge mistake there, we were on a boat with tripled overcapacity with ham sandwiches instead of "lobster lunch". What an idiot I was believing this in the first place.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Stonemike300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 June 2014

My husband and I stayed here during the easter break, we had an amazing time. The hotel is very clean, the buffett restaurant is excellent there is plenty of choice for all.

The staff were great especially lucy and cheeky monkey from the entertainment team, the team always had a smile. The staff work extremely hard to ensure you have the best vacation.

The beach is lovely and its nice that you use the other two hotels swimming pools and buffett lunches.

Well done to all the team looking forward to returning in the near future.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
5 Thank jewels562014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent UK
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 June 2014

From the minute we arrived until the minute we left, I cannot fault this hotel. Staff, food and service excellent with such a choice on the all inclusive side. Hotel and grounds very clean and weather excellent

Room Tip: Rooms in block 16 close to reception but very quiet and made a nice stroll first thing in morning...
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MoiraPrebble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ClubHotel Riu Merengue

Property: ClubHotel Riu Merengue
Address: Bahia de Maimon, Puerto Plata 57000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Puerto Plata
#11 Top resorts Hotel in Puerto Plata
#12 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — ClubHotel Riu Merengue 3.5*
Number of rooms: 998
Official Description (provided by the hotel):
The ClubHotel Riu Merengue (All Inclusive 24h) is located in Puerto Plata in the Dominican Republic, and is surrounded by impressive views of the mountains and a lush, natural environment. This is the perfect setting for unforgettable holidays. The ClubHotel offers all facilities you could need for relaxing holidays away from the hustle and bustle of the city. You’ll find a fresh water swimming pool, a solarium terrace, a gym and the Renova Spa wellness centre with a range of different treatments and massages as well as a sauna. In the Dominican Republic you can find a wide range of international cuisine, but if you want to make the most of your time in this marvellous destination by sampling Dominican cuisine, delicious in both taste and colour, you can enjoy a wide variety of flavours and aromas, as Dominican dishes mainly consist of fruit and vegetables. In the buffet restaurant or themed restaurant you’ll find an endless range of dishes and recipes prepared by our chefs every day. The hotel shares its facilities with the hotel complexes of the ClubHotel Riu Bachata. You’ll enjoy access to the entertainment programme and activities thanks to the acclaimed All Inclusive system. Whether you’re travelling as a family, couple or with friends, you’ll find a wide variety of activities to keep you entertained all day long.. There are areas for enjoying tennis, table tennis, windsurfing, sailing, kayaking, bodyboarding, snorkelling, golf, volleyball, swimming and much more. Your children can also enjoy crafts, activities and dancing together with other kids in the RiuLand programme. ... more   less 
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Also Known As:
Clubhotel Riu Merengue Hotel
Club Hotel Riu Merengue
Clubhotel Riu Merengue Puerto Plata
Riu Merengue Dominican Republic
Riu Merengue Puerto Plata
Rui Merengue
ClubHotel Riu Merengue Dominican Republic/Puerto Plata

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