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“Second times a charm”

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Cofresi Palm Beach & Spa Resort
Ranked #12 of 39 Hotels in Puerto Plata
Detroit, Michigan
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Second times a charm”
Reviewed 31 August 2014

What can i say, besides i love this resort! We are not hard to please, but if you are, do not go! The food at the buffets are average (breakfast is the best meal). The a la cartes are good. Getting a reservation at the resort is very difficult because yes it is a timeshare. There are areas that you do not have access, but there are so many places and pools and bars that you have access to, that it is hard to even notice that you missed a spot. This was my second trip and we still haven't seen the entire resort! I will say i am not a fan of the run of the house rooms, but if i had never been in a junior suite, i would not have anything to complain about! We did not have any hot water the first night and were immediately moved to another room (that was even better than the original room that we paid for) for free. Yes there is a smell in certain areas of the resort, but you walk straight through it and your done. There is a looooot of walking, but you can call for a shuttle or golf cart to take you wherever you want to go. I never came across an unhappy staff member. I look forward to traveling back soon!

  • Stayed May 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Karen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,035)
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1 review
Reviewed 30 August 2014

This hotel is amazing! Staff was friendly and helpful. They worked hard to satisfy our every need or request. The hotel is beautiful and luxurious but with a relax feel to it. I enjoyed both resorts, Cofresi and also life style. Animation did a great job at keeping us entertained. There was never a dull moment. I want to thank Romeo and Coco loco for making me laugh so hard. This was my 3rd time visiting this resort and it is one of my favorite vacation destinations. I live in Michigan and winter is the best time to go since summer can be way too hot.

Stayed August 2014
Helpful?
Thank Caribbeanbreeze12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 August 2014

The first i got say I the room was mess, the was a funny smell coming from the shower the old fashion fan was doing a lot noise the the AC wasn't working property and as if that weren't be enough management was rrefusing to switching us to another room, which next day they finally did it but the other room was even worse, because to open the door was a big challenge and then to reset the keys to the lobby another one, claiming the highest stair that I ever've seen in a hotel with like a 100º weather... and of course the last thing I was expecting to see was roaches in the bathroom but It happened and of course their customer servise send me a Raid so I can fight em...

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Charle99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 August 2014

1st of all this is a beautiful hotel but it is too strict and most of the part you feel un welcomed. The 1st day there we had to wait about an hour just to check in the "V.I.P." (nothing about the V.i.p. is V.i.p.) 2nd one of the room keys did not work so we came back to get it fixed and that also took an hour smh. Another thing is the food, some places more better than others and no real food 24hrs just disgusting burgers and old fries past 10pm. Most of the staff are under appreciated, the ones that truly make your stay better are the ones by the pool area because they out of there way just to make your sure that you are enjoying yourself. One in particular his name was Julio Nice,you can tell he loves his job and always entertaining everyone,he goes out of his way if you need anything and thats awesome because not many cared at all . He is a great asset to this hotel and other employees should follow his lead, because others are so uptight and make you feel un welcomed. My suggestions are make Atleast one pool 24hrs because at night there is nothing to do, (not everybody want to go to a tight club ice) the food places shouldn't need a reservation,if it is empty just give anyone a seat. Front desk needs a better system where people can check in and out with no problem. Last but not least retrain most of the staff where the hotel feels like a great getaway and not a strict Jail. Like i said great hotel and views but needs work .Thank You Confresi

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LokitoDR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 27 August 2014

Overall resort is beautiful!!! Entertainment was amazing Julio Nice is the best not only a great dancer but brings life to the party full of energy he does a great job entertaining! Made it memorable and foam party really rocked!! Resort is right on beach with several pools and bars set up everywhere it was a good time!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blondstarr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 August 2014

This is my first review on tripadvisor, I feel compelled enough to sign up for an account here to write a review for Cofresi Palm Beach & Spa Resort. My reservation was for a superior room, and let me just start by saying that there's nothing "superior" about the room I am in. First, the room is dirty, stained walls, dingy floor. After hours of flight with a screaming toddler, I just wanted to soak in the bath, well, the bath tub is broken. So is the balcony door, and I am on the first floor. I have to say though, the repair man came very quickly after I called the front desk.
Food is decent, the grounds is nice, but I do not see myself returning to this resort in the future.

  • Stayed August 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
4 Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudbury, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2014

I would have to say Cofresi resort was one of the nicest resorts I've been to...definitely worth the price! There were so many options to swim (pools and beach) and they were all beautiful! Its a huge resort so be ready to walk a lot..but there are also shuttles that will drive you places. My friend and I stayed in the junior suite which was very big and very close to the pools and beach, and was in very good condition and very clean. The food was great..no complaints. The staff was very friendly and helpful. We really enjoyed the entertainment crew, they always had something to keep everyone entertained and really made our trip great, especially shaggy who was a lot of fun! Overall I would say this was the best resort I've been to, and am planning to go back as soon as possible!

Room Tip: Definitely get the junior suite..much nicer and gets you vip access to certain places and beaches
See more room tips
  • Stayed April 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Elena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cofresi Palm Beach & Spa Resort

Property: Cofresi Palm Beach & Spa Resort
Address: 1 Paradise Drive | Cofresi Beach, Puerto Plata 57000, Dominican Republic (Formerly Be Live Grand Carey)
Phone Number:
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#10 Top resorts Hotel in Puerto Plata
#11 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Cofresi Palm Beach & Spa Resort 3.5*
Number of rooms: 468
Official Description (provided by the hotel):
Cofresi Palm Beach & Spa Resort – Dominican Republic is the newest jewel in the Lifestyle Holidays Vacation Club. Nestled along the Cofresi beach shores, and overlooking the sparkling Caribbean sea, this resort caters to the luxurious enjoyment of both families and couples looking for that perfect getaway. With 468 well-appointed accommodations that range from Adult Only Spa Suites, to Standard family friendly rooms located in a quite setting between the ocean beach and spectacular pool, this is a paradise worthy of the Lifestyle name. The resort was created with space and comfort in mind, making Cofresi Palm a relaxing, enjoyable and satisfying experience for all guests and their families. All rooms have air conditioning, cable television, phones, and ceiling fans, while the decor has a distinctive design, featuring dark wood furnishings. Shaded patios and verandas provide a relaxing place to gather in some of the units. Providing both service and features that are standard for a Lifestyle property, the Cofresi Palm offers a unique luxury accommodations experience. Cofresi Palm provides the easy, relaxed ambiance of the Caribbean in an opulent and elegant setting. Experience the array of beauty and excitement that Cofresi Palm Beach & Spa Resort has to offer. ... more   less 
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Also Known As:
Sun Village Puerto Plata
Sun Village Hotel Cofresi
Dominican Republic Sun Village
Sun Village Dominican Republic
Sun Village Spa
Sun Village Resort Dominican Republic
Sun Village Resort Puerto Plata
Sun Village Beach Resort
Sun Village Resort Spa Puerto Plata
Cofresi Palm Beach & Spa Resort Dominican Republic/Puerto Plata

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