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“Avoid, go to Iberostar next door” 2 of 5 bubbles
Review of Be Live Collection Marien

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Be Live Collection Marien
Ranked #9 of 41 Hotels in Puerto Plata
Norway
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Avoid, go to Iberostar next door”
2 of 5 bubbles Reviewed 8 August 2014 via mobile

The resort is shabby and run down. The rooms on the ground and second floor are humid and smelly. The specialty restaurants are not impressive, and hard to get tables at. To our surprise they were less than half full every night. The pool is big, and the pool area noisy. The buffet breakfast is ok. The beach is windy, but ok. The sand from the beach blew into the resort and stayed there. In short, this is a two star resort. If all inclusive is your preference, book the neighbor, Iberostar. The grass is definitely greener on the other side.

Stayed August 2014
Helpful?
3 Thank Fuglekikker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,305 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (675)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
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English first
Ottawa, Canada
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

I brought a group of 27 people to the hotel for a wedding. This is the second wedding I have attended at this hotel. Being a Travel Agent I am sometimes picky.
Loved the service at the hotel. Everywhere we went the staff knew we were part of the wedding and they were extremely helpful.
The upgraded rooms are very nice and clean, no issues there. There is a Mini Fridge in the room stocked with water and 2 beer daily.
All the ameneties you would expect in a room are there- Phone, hair Dryer alarm clock.
There is no free wifi but it is a good deal, for 24 hours it's about $17.00. And that is an actual 24 hours of usage which can last all week easily.
The pool is nice and big and very well maintained.
Only 1 bar by the pool so expect to wait a little for your drinks.(bring a bubba)
The snack bar has great food during the day and is also open overnight which is also great.
The a la carte restaurants were all good. The buffet gets repetitive which is not abnormal in an all inclusive.
The disco can be quiet depending on the hotel occupancy. Directly outside of the main hates is the Casino and PURE bar. It does not cost anything to get in but you do pay for your drinks, this is also open to locals and can be a good time.
they have a well maintaied Tennis court and you can play at night for a fee.
The Spa is fabulous..
For a wedding this is a nice place, they really did a great job.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank liveandplay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santo Domingo, Dominican Republic
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 5 August 2014

Employees on Check in are friendly. THe area looks ok. Th rooms are poor . A very old 28 inch TV , 2 Lamps with , 1 not working, a minibar with 3 bottles of beer and 1 bottle of coke, but hot because the minibar was not working, bed sheets are old, 2 bathTowels and 1 hand towel for 2 Persons and a kid.2 very small pieces of soap. In the shower a sopa spender without soap. The shower head is old and let poor water coming out.
The restaurant ( Buffet) was ok, but not as a 4 star hotel buffet.
On the yard you have to avoid the sells people who want to bring you to a vacation club next to Ocean World. They offer you a free entrance when you go with them to see the new resort. But if you are not going to pay a minimum of 20 000 USd ( twentythousand American Dollars) for a membership in the vacation club "Live style."- no free entrance to Ocean World and a bad face .
Never again

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Joachim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zwenkau, Germany
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 31 July 2014 via mobile

We have a great Time@ be live marien The Hotelrestaurant and the Tommy and the great Pool was great .The animation Team is awesome. Greats to Alfredo .Luis. sally and the other great People. IT was perfekt. Greets froh germany Mandy ans Daniel. @ Alfredo please Check the Facebook and find us over the Other Animation friends sally and Luis!

Stayed June 2014, travelled as a couple
Helpful?
6 Thank Krahl78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 30 July 2014

My daughters and I stayed at this resort from July 15-22 2014. First off, it was very hot when we arrived and they didn't even offer us any drinks. Check-in was okay, but they took a very long time to just get a single bracelet for one of my daughters.
We stayed in building 1, room 1101 and as soon as we entered we took off our shoes and the floor was dirty. You could see and smell the mold that was on the ceiling. It was black and disgusting. The beds STANK. The blankets smelled as if it weren't dried properly in the dryer. It was very hard for us to sleep at night with such a horrid smell in our nostrils.
There were about 4 cockroaches in our bathroom and one even landed on my daughter as she was sleeping. GROSS!
The television in our room was TERRIBLE. It came straight from the 60's, the remote was broken, and the coloring was off. Half of the t.v was orange; the other half green. The words on the screen were crooked and there were only 2 English stations!
The toilet was very slow in our bathroom and the knob on one of the dressers broke within one use, on our first day. The furniture also looked like it came straight from the 60's.
The balcony door lock was also broken!
Two times the maid would give only 2 towels when there were 3 people and when I would ask for a third towel I had to wait from 9 AM to all the way until 3 PM!
BUFFET: The food was very good! One of the only good things about this resort. However, the placed itself could use updating. The floorboards would move when people would walk on it. That made it very hard to sit comfortable while eating. Every time you enter and exit the buffet, there's timeshare people trying to lure you in to go to their office to hear about some new and upcoming resort in Puerto Plata. BEWARE!
POOL: The other only good thing about this hotel. The pool was clean. The drinks by the pool bar were good.
SNACK BAR: The snack bar was great! The food was good as well as the drinks. You get a nice view of the beach, however in the afternoon it's very windy so everything blows away. There are fruit trees and the fruit falls very hard, so be cautious 'cause you could get hit on the head.
BEACH: Big, nice, but rough. Lots of seaweed.
NIGHT SHOWS: TERRIBLE. Seen way better. Dancers are not in sync at all. Out of the whole 7 days, they've only performed twice. The rest of the nights were audience participation. The date night show was very explicit, not meant for kids. Dancers only interacted with only the locals. Shout out to Danny Boy and Hector, they were the only ones who actually cared about interacting with ALL of the guests.
During the week, the resort is quite peaceful, but come Friday and the weekend; the resort is PACKED with locals. They have no manners what's so ever. They cut in line and eat like they haven't seen food in their life. They are loud and obnoxious and they take up the whole pool and pool chairs. Some of the staff cater to them first, and faster. They forget that they have other guests to serve. We didn't pay all of this money to be treated like second-class citizens. Management should address this situation or people will stop going to this resort.
I would never go back to this resort nor will I ever recommend this resort to my friends! THERE IS BETTER OUT THERE! We've been to a 3 STAR resort in CUBA and we've had better service than here! STICK TO PUNTA CANA!

Room Tip: Get a room upgrade! Stay away from building 1!
See more room tips
  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank 282EMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

A girlfriend and I just got back from a two week vacation from this hotel. We are both easy going people. The rooms were fine, always clean, the maid did a great job considering two girls taking over the bathroom. nothing to complain about in the room except for turing on the shower our first night was an experience, make you sure pull down the nozzle where the water comes out! a diagram was shown to us at front desk. the food was great. none of us good sick, it was well seasoned in my opinion unless you like a ton of salt on your food shakers were available. It was different every night. servers and bartenders were also great and patient! The enterainment team and dance team were amazing! they were all great working people! the dancers during the day would help out with games and sport events. they honestly worked hard every day and night. Rendi Jackson did an amazing job playing Michael Jackson! Keruin and Silvio also were amazing dancers. The animation team made our trip a memorable one, Hector, Alberto, Danny boy, Miguel Angelo were also there for us. they were funny and kept us entertained. they are the reason we would be going back to this hotel!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank achuson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

Me and a girlfriend just got back from Be live grand marien for 2 weeks and have zero complaints. The food was amazing different options everyday, drinks were both served and availabe for self serve so those of you who complained that your coffee wasnt served fast enough get up and get it yourself! The beach was beautiful and cleaned daily as well as the hotel. There were plastic cups around but thats because tourists apparently dont know how to use a garbage! Weekends were busy with locals but it wasnt an issue other than longer waits at the bar and difficulty finding a hut if you didnt wake up early enough. Nighty entertainmnet was great they work realy hard and are an amazing group of people especially Rendi Jackson and Keruin!! :) The animation team works extemely hard and in my opionion dont get enough break time. They definetly made this trip for us and because of their hard work and amazing personalities it is what will make us returning guests at this hotel. Special shoutouts to Hector Puty Tang, Danny Boy, Miguel Angelo and Alberto!
I read lots of reviews befre comming to this hotel and tried to find the complaints that I had read and coulndt find any, to each is there own but perhaps next time you should stay home.
This hotel is fantastic fo the price we payed!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank DanielleB_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Be Live G, Gerente at Be Live Collection Marien, responded to this review, 30 July 2014
Dear Customer:
We greatly appreciate your nice comments, which are very important for us, since they help us to improve on our services. Thank you for sharing your experience through this web site and at the same time our gratitude for your selection to enjoy your vacations in the Dominican Republic.
At Be Live Grand Marien we are highly pleased for having had the opportunity to offer you our services and to learn that you enjoyed your stay with us, it is fantastic.
We also appreciate your compliments to our staff, especially for the animation team; as it is due to their effort and dedication that we are able to accomplish our goal - the total satisfaction of our guests. We will gladly pass on your compliments to each of them.

Will be a pleasure for us to have a second opportunity to welcome you.

Our warmest Regards.
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Be Live Collection Marien

Property: Be Live Collection Marien
Address: Carretera Luperon, Km. 4,5, Puerto Plata 57000, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Puerto Plata
#8 Luxury Hotel in Puerto Plata
#8 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): £
Hotel Class:4 star — Be Live Collection Marien 4*
Number of rooms: 584
Official Description (provided by the hotel):
Be Live Collection Marien is an all-inclusive 5-star resort in Puerto Plata, located in the northern coast of the Dominican Republic. With a privileged location synonymous of beautiful settings and its heavenly beaches, it is a perfect place to spend a relaxing vacation whether it is for a romantic getaway or for a family fun adventure. The resort features a spa, nearby golf course for guests and event facilities ideal for hosting special events. This complex is located 1 hour from Santiago de Los Caballeros, 10 minutes from the city of Puerto Plata, known for its rum factories and 30 minutes from Gregorio Luperon International Airport. ... more   less 
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Also Known As:
Be Live Grand Marien Hotel Puerto Plata
Grand Oasis Marien Hotel
Coral Marien Puerto Plata
Oasis Marien
Marien Coral Resort
Grand Oasis Marien Puerto Plata
Be Live Collection Marien Dominican Republic/Puerto Plata

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