We have stayed at this hotel twice now and have not been disappointed.
The staff are friendly, helpful and multilingual. On our second stay, our room was automatically upgraded. The entertainment staff are also friendly, if slightly amateurish - but that just adds to the charm. A local dive school has a sales desk by the pool and also handles the beach towels (they lend you a clean towel per person every day and even accepted to swap our wet towels for dry ones when we got caught in a downpour). We went diving with them and found them very professional. We also went on the catamaran day cruise to Sosua to snorkel and had a great time.
The food was varied and good. There is a buffet restaurant, open for breakfast, lunch and dinner with a range of dishes served in self-service dishes and a grill bar where the staff prepare one or two dishes per meal on demand. The beach bar and restaurant is open for lunch and drinks until 6 and has a reduced version of the buffet menu on offer. Pizzas and hotdogs are served at 4 and 10pm if you are still hungry (which we never were). They also have three à la carte restaurants (chinese, mexican and italian), and as part of the all-inclusive formula you can eat in each one once. We enjoyed the mexican restaurant but the chinese restaurant is not worth a visit. The italian restaurant was closed during our stay.
The hotel's private beach area is clean and pleasant. We walked along the beach pas other hotels and thought that our hotel had the best beach. The only disadvantage is that you have to take a 5 minute golf-caddy ride (or a 10 minute walk) to get there.
The hotel is on a complex with several other hotels, a casino and a shopping centre. They will lend you bokes to use on the complex and you can get the local "bus" from just outside the main gates. Make sure that you confirm the price with one of the hotel staff before you leave as when you get on the bus, people will try to tell you that it is more expensive. When we were there, a trip to Puerto Plata was 20 dominican dollars. One driver tried to charge us much more but we stood our ground and he gave up (the fact that we both speak Spanish probably helped).
The Dominican Republic is not a destination that I would choose for a cultural visit but if you are looking to chill out and drink (free) cocktails, you can do a lot worse than the Puerto Plata Village.
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- Also Known As:
- Puerto Plata Village Hotel Puerto Plata
- Sun Village Resort & Spa
- Puerto Plata Village Resort Dominican Republic