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Puerto Plata Village Resort
Ranked #36 of 40 Hotels in Puerto Plata
Reviewed 19 April 2013

not worth the trouble, rooms are very dated. The only good thing about the place was the pool, food was always recycled, staff was nice, entertainement mediocre, the beach was far from the hotel, had to be driven there,

Room Tip: the place was very dated and so far from the beach, nothing in their ad comes close to the real deal...
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  • Stayed: February 2013, travelled with friends
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1  Thank Elder J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracionPPV, Director General at Puerto Plata Village Resort, responded to this reviewResponded 9 December 2014
Google Translation

Gracias por comentar.
Que pena que no se enteraron previamente antes de venir de que nuestro hotel no queda en la misma linea de playa pero que tenemos un comodo transporte que repetidas veces los lleva y trae todos los dias.
Saludos,

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137 - 143 of 676 reviews

Reviewed 7 April 2013

The villa were nice and clean. It was home like feel the grounds kept nicely.
The food and drinks was very good and the service was nice as well. The pools were nice and the activities were cool also. The staff are very friendly and i would stay here again.

  • Stayed: March 2013, travelled with family
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1  Thank Wvn_Avrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracionPPV, Director General at Puerto Plata Village Resort, responded to this reviewResponded 9 December 2014
Google Translation

Muchas gracias por sus palabras.
Nos agrada mucho saber que le satisfacemos.

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Reviewed 1 April 2013

My best friend and I visited Puerto Plata Village from March 18-March 24. The weather was incredible and we had a good stay at Puerto Plata Village.

If you're looking for a luxurious stay, best to avoid this hotel. The accommodation is subpar - dated furnishings, lumpy pillows, and no-frills bathroom. That said, the balconies provide a great space to chat about the day's events. If the room isn't why you vacation (how much time do you really spend there?), then you should be fine for a week at this resort.

The food is good and the dining room clean. There are always a diverse number of proteins and vegetables on offer. We spent most of our time at the beach and were never disappointed there. Given that the Village is less populated than the Barcelo down the shore, there is always plenty of room to set up lounge chairs and relax. The Village has a really beautiful section of the beach, with a clear area of blue water. The drinks and food are plentiful at the beach and it's only a three minute ride or eight minute walk.

The shows in the evening are hit or miss (audience participation and gender focussed entertainment sometimes painful to watch). The drive for audience members to "clappy clappy" is almost militaristic. Another turn off was the invitation to a "welcome meeting" held by the resort that offered a free Tshirt (that should have been the first flag). Avoid attending this meeting at all costs. It's a hard, awkward sales pitch for a TIME SHARE they call a vacation club. We gave up 25 minutes before walking out, but heard other guests spent two hours listening to the pitch out of politeness. If Wilson invites you, insist on skipping.

All in all, we kept to ourselves and avail ourselves of all the free food and drinks we could handle. It was a fine place to set up shop, but certainly deserves its 2.5 star rating.

Room Tip: We stayed in a Superior Room outside of the Kids area. It was quiet around there.
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  • Stayed: March 2013, travelled with friends
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2  Thank kbennie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracionPPV, Director General at Puerto Plata Village Resort, responded to this reviewResponded 9 December 2014
Google Translation

Muchas gracias por su opinion.
Gracias por visitarnos.

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Reviewed 24 March 2013

I stayed at this resort in Feb 2010 for 16 days with some friends. We were four boys and we had a lot of fun. The rooms were clean and had american cabel-tv. The bed were soft and good. The staff at the place were very friendly and helpfull. No wi-fi on the rooms, I missed that. That might have been changed now.

The food was excellent, all over, The buffe was amazing and the chef went out of his way to make you happy. We gave a $50 in tip every night and we lived like kings with all included. Some rich americans gave less and they were maybe mad at us, but we happy Norwegians want the people at the place to be happy too.

I'm looking forward to my next stay here at this place. Well worth the money! Also great beach and food at the beach. Perfect!

Room Tip: Smile and you might get one back! :)
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  • Stayed: April 2012, travelled with friends
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2  Thank Sebkrist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracionPPV, Director General at Puerto Plata Village Resort, responded to this reviewResponded 9 December 2014
Google Translation

Gracias por contar su buena experiencia.
¡ Estamos ansiosos tambien de que vengan pronto !

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Reviewed 20 March 2013

Not even on the same level as other resorts. This was our 4th trip to Dominican Republic and were expecting a nice place based on the reviews. This place is disgusting. The room was like an old musty motel room and was decayed. I am sure the reviews of how wonderful the staff are are true, but the resort itself is old and felt more like a compound than a resort. We only lasted 3 hours and gtfo! We are not picky but this was beyond our tolerance. Seriously this is less than a 3 star...don't believe the raving reviews...it's more like a 2 star at best. Those reviews are fake...they have to be. Anyone who has travelled to Punta Cana or Cancun etc...you cannot find a place this bad there. Not even close. We've stayed at 3 stars and 4 stars that seem like palaces compared to this. The vibe was lame, quiet and full of elderly people. It's not at all what they claim. Plus the beach is quite a ways away. Why would anyone book here? Tried to go the cheaper route...never again. Cost us quite a bit more to change resorts but it was worth every penny. Sorry Puert Plata Village...just being honest.

  • Stayed: March 2013
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4  Thank joelferguson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracionPPV, Director General at Puerto Plata Village Resort, responded to this reviewResponded 9 December 2014
Google Translation

Gracias por su opinion. Lamentamos los inconvenientes.
Pero de seguro en una proxima visita sera una mejor estadia.

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Reviewed 15 March 2013

This was the best all inclusive I have ever stay at. Top of the list was the staff , so pleasant , smiling and made one feel as if they the first choice as guests . I can not find in English the words to explain the how wonderful the staff are , and that is very hard for me .
Second is the food . This place is a hidden treasure in the world of all inclusive , The food was plentiful , well prepared, with a good variety , attractively presented and very , very palatable .
I see there have been some complaints that the rooms are outdated . that t hey may be . However on our return we stayed in Toronto at a large chain hotel and the rooms looked almost the same except that they had better bed pillows and the rate was $170. per night without breakfast . So in that context the place is not out of date in my mind.
The entertainment was the regular resort type but the staff here made up for the Las Vegas shows with their personality .
The grounds are well maintained and if you can, get a room overlooking the soccer field and golf course , you will have privacy , a view and very quiet .
The cleanliness was far superior to any other resort I have ever been at . Table cloths were changed after use, not turned over as in some places . Linen napkins at dinner .
The beach was lovely and must have been cleaned ever day . A good variety of lunch food available , nice chairs , covered area to sit as well as all the sun you want . Plus the staff was above and beyond .
The pool . internet and activities seemed to be very popular and it has nothing to do with me not being involved in any of them . I did notice people on their own were included in activities or asked to join .
This may be listed as a 4 * but I have stayed at 5 *'s that I have enjoyed less. So to me it is a 6 *.
Hope to return next year .
Barbara Feb 21 to March 1 2013

  • Stayed: February 2013, travelled with friends
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1  Thank Barbara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracionPPV, Director General at Puerto Plata Village Resort, responded to this reviewResponded 9 December 2014
Google Translation

Gracias por su excelente opinion.
Que bueno saber que le satisfacemos al igual que a muchos huespedes.
Es un placer recibirlos.

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Reviewed 15 March 2013

We use this hotel as our main base of operations for several mission trips to the greater Puerto Plata area. The price is great, the people and staff are excellent, and they accommodate our differing schedules by preparing breakfasts early, and dinners late, etc.

The price is excellent, the rooms are perfectly fine for the price, and as long as you do not think this is a luxury accommodation, you will have a great time.

I did also go out to the beach one day on this trip, and that is likely where I would spend every day if this was a vacation trip!

Room Tip: Rooms close to the activity center can get loud due to all night dancing and pizza bar. If you skip...
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  • Stayed: July 2012, travelled with friends
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1  Thank allentxtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdministracionPPV, Director General at Puerto Plata Village Resort, responded to this reviewResponded 9 December 2014
Google Translation

Gracias por su opinion y por su visita.
Nos alegra saber que le gusto la estadia.

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Additional Information about Puerto Plata Village Resort

Address: Apartado 716, Playa Dorada Complex, Puerto Plata, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Top resorts Hotel in Puerto Plata
Price Range: £58 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerto Plata Village Resort 3*
Number of rooms: 385
Reservation Options:
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Also Known As:
Puerto Plata Village Hotel Puerto Plata
Sun Village Resort & Spa
Puerto Plata Village Resort Dominican Republic

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