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The Tropical at Lifestyle Holidays Vacation Resort
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Reviews (5,028)
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Reviewed 31 March 2011

I'm glad I didn't read the bad reviews before i booked or I might have missed out on one of the nicest vacations I've ever been on. From the food to the VIP bars, the shows, the Dominican people, everything was great. I must comment on the Dominican people. They are so friendly and kind and so fun loving.
The staff is very hard working. Our Junior Suite was beautiful and serviced with fresh towels and amenities at all times. If we needed something, we only had to ask. The private balcony was a plus.
Swim up bar, canopied beds in the VIP area, beautiful beach. They do not skimp on the liquor in your drinks and you never wait in line to get another one. Normally they are right there to take your order for another drink as you are finishing your drink.
Yes, they do ask you to visit the villas and hear their speal about buying, and we did go and got a gift and there was no hard sell at all. It was interesting to see how beautiful the villas are. I only wish I could afford it.
We usually do cruises, but I wanted to see what it was like to go to a resort. I think this is the best value of my time and money. And way more relaxing than the cruises.

  • Stayed: March 2011, travelled as a couple
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2  Thank SharonandMario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2011

Our 5 day trip was booked thru cheapcaribbean. From the time you arrive you have a confusing time of understanding of what you can do and go on the premises. Many different colored armbands and many levels of "VIP". Any form of orientation was a disguise to sell you a timeshare or tour. If you don't play the game and go to these things you will NEVER get a reservation to the better restaurants. You'll be stuck all meals at the buffet that is average at best. The drinks and beds at the VIP beach was the highlight, very nice, but better be in line to reserve one by 7am every day. Beware of the mixed drinks at the other lesser bars, as they seems to hurt our tummies, beer ok anywhere. Room was fine, don't care about the small TV, clean.
The day of leaving heard rumors that all miami flights had been canceled, went to our representative Dioby who lied straight face that nothing was wrong. He dumped us at the airport and promptly took off. We were stranded, a group of us had to rent taxi to Santa Domingo (6 hours) to arrange flights from there as there aren't many flights from puerto plata. Dioby works for a tour company and could have easily arranged travel to SD for us. Shame on him. Note to resort, stop all the levels VIPness and treat everyone decent, you'll sell more of the timeshares that way.

  • Stayed: March 2011, travelled as a couple
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11  Thank NewBernNCguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2011

tell it to my worst enemy so he/she can stay here. we wait for two hour for our room. surpriser the room wasn't ready. we went to eat at the buffet they do not give you bottle of water unless you are v.i.p (time share member). every restaurant have the same policy. the beach is not clean. you are only allow to be in one part of the resort cuz everything else is just for v.i.p or gold members. they will give you and orientation on which they will try to sell you the time share membership valuer $18,000.00 us and you have to give $9,000.00 at front. to get WiFi you must be in the V.I.P section of the hotel otherwise you are not get it for free. in the lobby area of the hotel you can get WiFi but had to pay $5 for an hour. the bathroom in the room is super small only one person at the time can go in. oh by the way we paid for an all include vacation. what a scam!!!!.......

Room Tip: become V.I.P and you will get the whole resort.
  • Stayed: March 2011, travelled with friends
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6  Thank amab74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2011

My 3 friends from highschool and I booked this vacation thru Cheap Carribean. At first we were skeptical from all the bad reviews that we read. Not to worry though - we landed at the airport and were taken to the resort. Handed a cold drink while we waited to be checked in. Our rooms were ready and we went directly to them. We changed out of our New England winter clothes and went to the VIP beach bar. We were served with a smile each and every time we ordered drinks (we also ordered food at the bar). 2 of us went on the Safari Jeep excursion with Carlos (the best) and had a wonderful time. We saw how the DR people live in the mountains without electricity and running water. My friend brought school supplies which she handed out (some other items were baseballs and hard candy) to the children when the jeep stopped. We tasted sugar cane, fresh coffee and had a tasty lunch prepared by locals. We ended the trip on a beach boogie boarding!! We went to Ocean World to go to the casino (it's a small casino - so don't expect Atlantic City size). We attended the gala dinner which had everything from cheese & fruit to lobster tail. Fireworks were spectacular! We had massages that we wonderfully relaxing. We celebrated one of my friends' birthday while we there and had dinner at the Italian rest. They had balloons on the chairs and also provided a cake for her! The rest of time we ate at the buffet. It is true that after 4 days it gets a little boring but you can also order from different menus at the beach bar and The Blue Lagoon is open for lunch without having to have reservations. Spent a few 1/2 days on the beach which was clean - water was like bathwater warm!! Timeshare people asked us the 2nd day to listen which we did but promptly told them that our husbands were not with us. If you are upfront with them they will leave you alone. We were never bothered the rest of the vacation. We were in bldg. 5 which also has a pool (it's a quiet pool w/out a bar). We did get 2 beach beds on the VIP beach - nice to have the personal service!! Shower does not have a curtain - I brought one from home along w/ duct tape - worked just fine!! A dollar or 2 dollar tip goes a long way - we got extra towels and always had cold items in the frig (we left 2 dollars each day for the maid). If you go, make sure you don't cut your bracelet off before check-out - you have to give it back to them. All in all, the four of us had a great time and find it hard to believe that other travellers had such a horrible experience.

  • Stayed: March 2011, travelled with friends
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2  Thank Paula57230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2011

A "VIP" booking with Cheap Carribbean means that you are targeted as a potential buyer of the upgraded, and very lovely timeshare portion of the "resort". Apparently, everyone from all travel agencies is a "VIP" with a different color coded bracelet.

We didn't have high expectations for our room with a $20/night charge. After all, we were just there for the sun, beach, palm trees and fruity drinks. So, the non-functioning remote for the 19in box TV was okay. The malfunctioning AC, okay. The fact that we had to beg for towels and wash cloths every day (and tip someone for bringing them), not so okay. One day they removed the pillow cases and did not replace until we went to the desk... All for $20/night.

The first morning we were corraled by guys outside of the Buffet restaurant to meet after breakfast to get signed up for restaurants and learn about the services. That was a SCAM! It was really a tour of the timeshare facilities. We liked seeing the REAL "VIP" residences but never were able to sign up for restaurants. When they asked if we had good credit, sirens sounded in our heads. We didn't buy (even though we have good credit)!

The sales man acutually said that Lifestyles has an agreement with Cheap Carribbean to bring potential buyers in to stay in the disgusting, loud, uncomfortable portion of the resort with HORRIBLE food, in order to bring them through the sales pitch!

Each day we were told to wait in line for an hour for dinner reservations. Even when we were third in line, there were NEVER openings for a restaurant of choice (they are all booked for the real "VIP's"). The one night at Indochine was the worst, worst pseudo asian food ever.

The buffet for all meals offered THE WORST FOOD we have ever eaten, EVER. Nothing was hot OR cold. I don't know what kind of meat we ate except that it was all SUPER tough. The only edible breakfast was the omelet. At least it was fresh and hot. One day we had cold cereal with warm milk! We heard it was GOAT milk!

Whether it was the food prep or temperature or the water, were were both SICK for a couple of days! Be careful.

I would say that this place was great if you were in your 20's and on spring break and just wanted to drink, lay on the beach and not leave the resort. Those spring breakers next to us were loud and puking at 2am every night, yelling in the breezeway and slamming doors.
All of the male staff hitting on the young women, offering drinks and a night of dancing was very obnoxious.

Obviously, we would NEVER go back there. They couldn't even PAY us to go! We will never trust Cheap Carribbean again either!

We did relax and enjoy the weather, palm trees and blue water...

  • Stayed: March 2011, travelled with friends
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5  Thank amigadelmundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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