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The Tropical at Lifestyle Holidays Vacation Resort
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Reviews (5,021)
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Reviewed 26 June 2014

I stayed at the resort for 8 days and 7 nights and i absolutely loved it. Everyone was so friendly and all the workers were great. Whenever you had a problem with the rooms the maintence peoploe were there to fix it in no time. the lobby check in and out was nice and easy. I stayed in the third building on the ground floor and the room was nice, but the entertainment was amazing! without them there no one would have been involved in the activities. The four guys that were amazing were Salami, Popi, mosquito and johncina! they really got you involved they were so friendly and made you feel comfortable and at home. They were always smiling and laughing and just having a great time with you as well. AMAZING ENTERTAINMENT WITH THOSE FOUR GUYS! best guys i have ever met!

  • Stayed: June 2014, travelled with family
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Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this reviewResponded 29 June 2014

It was certainly our pleasure hosting you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. We are glad to learn that you enjoyed our services and facilities and that your vacation experience was a memorable one.
We passed your nice comments to the rest of the team!
Thank you for making Lifestyle Puerto Plata the preferred resort for your vacation and we look forward to welcoming you back in the near future.
Sincerely,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

My boyfriend and I recently visited the Tropical resort and felt like we wasted our money. There weren't many cool things about the place. The pools were boring and the swim up bar was small. The drinks are watered down - white wine was the best drink they had. Dinner at Indochine gave my bf a stomach problem. We were only allowed to have two dinner reservations at the restaurants they picked during our 6 night stay. Casablanca, the mess hall, had the best food. No activities or beach sports - just water aerobics once a day. The rooms had mold in the corners and were freezing. The AC can't be turned off or you'll flood the floors with condensation. They tried fumigating our room while were there (had to call and request they do not perform it while we were there). Half the servers were nice. They try to swindle you into buying a timeshare or membership with the Lifetstyle resort - $5500 - and you only had 20 minutes to make a decision or you lose the offer.

The beach was sub par and was open to the public.

I don't have a favorite thing about this place. Cofresi Resort appeared nicer when we visited one night.

All in all, if your not a member of the resort you don't get the best experience.

Room Tip: We stayed in building 6 - I don't think there is a difference in the buildings or rooms. Good luck.
  • Stayed: June 2014, travelled as a couple
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Thank Eleanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this reviewResponded 29 June 2014

Thank you for taking your time to share your experiences with us. Our ultimate aim is to provide service excellence; our guests’ feedback shifts our focus on any possible deficiencies that may exist throughout our Resort and helps us improve the quality of our services and facilities.
We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations.
Best regards
The managment

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Reviewed 25 June 2014

I have been in the resort for 7 days. Everything was perfect. The resort has a lot of options in pools, beach, dining and shows. The all-inclusive was really all inclusive. I really enjoyed the time. The staff was very helpful when I asked to change the room from a king bed to two full beds. The guys from the recreation center are very fund and friendly, especially Salami and Johncina. Shows at night were entertainment and the welcome party was outstanding. Nothing to complain about. Absolutely, a place to come back.

Room Tip: Rooms on building 1
  • Stayed: June 2014, travelled with family
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1  Thank Ricardo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this reviewResponded 29 June 2014

Thank you for your nice comments. It was our pleasure to host you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata and we look forward to welcoming you back for another unforgettable vacation.
Sunny regards
The management

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Reviewed 25 June 2014

We stayed at the Lifestyles Tropical for 6 nights, 7 days and we paid about $700 each including airfare, which for me is an incredibly good deal. We were not in the VIP timeshare or whatever package but we still had a great time.
First, the room. We were in building 2 on the second floor and building 2 is right next to the fence at the end of the property and next to a road. Also, we did not have a pool or ocean view. Our balcony looked onto a courtyard. This building is very close to the lobby and the Casablanca buffet. If you want something closer to the water, get a room in a building farther in. The room was fine, the TV and bathroom needed an update but nothing to complain about.
The pools were great. There was an adults only pool with cabanas and then there were a few more pools with more action, such as pool games and a pool bar.
The beach- The beaches were somewhat split up. If you are a non-VIP you got to use either the so called "VIP" beach at the Tropical or you could use the beach at the Cofresi hotel. If you are VIP there was probably 5 different beaches to use but I can guarantee you that there was virtually no difference in the beaches. The regular beach at the Tropical had cabanas and bali beds, no lounge chairs. It was amazing and I haven't seen anything like it before. Also, there were little pools on the beach where you could sit in if you got too hot. The cabanas were on the upper level of the beach and you had to go down a few steps to get to the ocean. Our beach also had a sushi bar and then regular bars which you could have various bar foods (burgers, chicken wings, chips and salsa) delivered right to your bed.
The restaurants- So the buffet in the Tropical is called the Casablanca and then the buffet in Cofresi is called the Pearl. Both are the same there's no point going to Cofresi for the buffet. The food was good. I was surprised at their "Gala Night" which featured a full out Thanksgiving dinner with all the fixings. We also got reservations for the Asian, which was good. The appetizers were delicious, but I did not like my General Tso chicken very much. Everything else was great. We also had a reservation for the Mexican restaurant. That was my favorite. Everything on the menu sounded fabulous. If you like Mexican food definitely try to get a reservation there. There is also a Brazilian steakhouse which is supposed to be very good. Every sunday they have a huge welcome dinner in the open air where people from all the Lifestyles hotels gathered (Tropical, Cofresi, Royal Suites, Crown Villas, Presidential, etc.) This was crazy. There was every type of food imaginable there. Definitely do not miss.
And finally, every single worker at the resort was so nice, helpful, and friendly. They all wanted you to have a good time.

  • Stayed: June 2014, travelled as a couple
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1  Thank mstraveler38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this reviewResponded 29 June 2014

Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback.
We also are very pleased you enjoyed the all-inclusive program which includes a wide range of delicious food and beverage and the different activities.
It is an honor to know that our staff is providing our guests with the natural warm and hospitality that characterize the Dominican people. Please be assured that your nice comments will be forward to our staff. They will be delighted to know that they are making a difference in each guest experience.
We thank you for taking your time sharing your opinion with us which we will take in the highest consideration.
Looking forward to welcoming you once again!
The management

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Reviewed 25 June 2014

After travelling to the Dominican with myself and 7 other girls, looking back on our experience the employees of the resort made the trip for us. Not only by the pool did we enjoy all the entertainment but the games and activities put on by Jhony Bravo, Mosquito, Coffee, and Lenny Cravits. These 4 individuals showed us how to have a good time while at the Resort. Also there was one of the performers, he was one of the dancers he was very sweet and the night of the Welcome party he danced all night on the stage. All the staff of the buffet were amazing day in and day out to make sure you felt greeted at the doorway every morning.

  • Stayed: May 2014, travelled with friends
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Thank Cortney G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this reviewResponded 29 June 2014

It was certainly our pleasure hosting you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. We are glad to learn that you enjoyed our services and facilities and that your vacation experience was a memorable one.
We passed your nice comments to the rest of the team!
Thank you for making Lifestyle Puerto Plata the preferred resort for your vacation and we look forward to welcoming you back in the near future.
Sincerely,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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