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“Love the Animation and Tropical Bartender”

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The Tropical at Lifestyle Holidays Vacation Resort
Ranked #10 of 41 Hotels in Puerto Plata
Montgomery, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Love the Animation and Tropical Bartender”
Reviewed 27 June 2014

We traveled June 4th to the 11th. This was my third trip back all girls and no I'm not a gold member. Why do I go back you ask? To see my friends on the animation team Lenny Kravitz and Jorge of the Jungle mostly as they are like familia or best amigos! Miss you guys already boys! All the animation team is amazing!

Love doing water aerobics with John Cena, Lenny Kravitz and now Salami! Spanish with mi Lenny, Poolside games with all the boys in the afternoon but in the morning with Puchy Puchy and Mosquito and John.

Do not let me forget the guy with the hardest busiest job of all in the towel booth mi amigo Jorge of the Jungle! It's a pure joy to see him every morning and evening greeting you with a smile, playing chess, ping pong or connect 4 or just chatting it up. Always add some books or magazines to his personal library too.

All the guys are amazing and friendly and really try to keep you happy, be personable and keep the party going. Very special thanks to mi fave amor Lenny, mi bestest friend Jorge, John, Puchy, Salami and Mosquito. Thanks for keeping us entertained by the pool and at all the nightly shows. Oh and I loved seeing Carmelo again, another Sweetheart from my first trip!

BIG SHOUT OUT to my special bartender Andreas! He remembers be every time! He is the best bartender at the tropical pool even though many people probably don't tip at the pool this dude rocks. We have a special hand shake and no matter how many times I go for a drink or ton of drinks for the group he's always happy to see me and doesn't make me wait to long. Love this guy. It's just like if you were at home TIP your bartender and be kind. Hope to see you soon Andreas!

My only complaint is that we didn't have a tag on our door for DND/Room Cleaning. Tho we tipped well our room wasn't cleaned and didn't get towels or water everyday until we called and complained. I don't like complaining so that sucked. Our shower seemed clogged a couple times too but then kicked on and worked well. Our room was very clean overall and smelled good!

Also want to give a shout to Jacqueline the best Waitress at Casablanca. You were by far the most attentive girl. We love you and will look for you next time. A couple days we didn't even leave tips because nobody came to even get us a drink or anything. If Jacqueline is there you will be taken care of. No worries!

We did visit Confressi for the beach, and 4 other pools along with the Pearl buffet. That hotel is very nice but lots of stairs and walking not good for old people or those with disabilities.

Anyhow if I make it back a 4th time will definitely be staying at tropical to see mi DR family Lenny, Jorge, John and Andreas! Miss you guys already!! Both the VIP Party and Welcome Party were amazing.

Suggestion have another club. Ice is a bit small and musty.

  • Stayed June 2014, travelled with friends
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Helpful?
1 Thank Heidi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, 6 July 2014
Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback.
It is an honor to know that our staff is providing our guests with the natural warm and hospitality that characterize the Dominican people. Please be assured that your nice comments will be forward to our staff. They will be delighted to know that they are making a difference in each guest experience.
We thank you for taking your time sharing your opinion with us which we will take in the highest consideration.
Looking forward to welcoming you once again!
The management
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English first
Houston, Texas
1 review
Reviewed 27 June 2014

This was my first vacation to the Dominican. It was wonderful. We stayed at the resort with two other couples for 7 days in June. It was peaceful, relaxing and just what we needed from our busy lifestyles. The food and drinks were good and there was plenty of it. My favorite part of the week was the lazy days in the cabanas on the the beach and at the pools, reading, sleeping and getting A-1 service from the staff. The beach and pools were very nice. My goal was to begin writing a new book and I was so relaxed I opted for reading instead. I also took the Spanish classes with Lenny Cravizt which has really decelerated my pronunciation and understanding of the language. Thanks Lenny!

Room Tip: I cannot do stairs so I changed rooms to have one on the first floor. If you need handicapped acces...
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  • Stayed June 2014, travelled as a couple
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Helpful?
Thank BK W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, 29 June 2014
The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. It was delightful for all our staff to read that you appreciate the service of all of them and the facilities at the resort. Your comments encourage us to continue improving our services.
Thank you for staying with us and we look forward to be able to welcome you back.
Warmest Regards
The management
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Nj
1 review
Reviewed 26 June 2014

Definitely the best vacation so far! The rooms were top quality, the food was decent to very good, the service was outstanding, the beach was very nice, and the entertainment crew and nightly shows were amazing! Had a blast with John Cena--if you can, definitely take part in the activities they have planned for the guests such as water aerobics, yoga, crazy games, icebreakers, and so much more!

  • Stayed June 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anastasiadavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, 29 June 2014
It was certainly our pleasure hosting you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. We are glad to learn that you enjoyed our services and facilities and that your vacation experience was a memorable one.
We passed your nice comments to the rest of the team!
Thank you for making Lifestyle Puerto Plata the preferred resort for your vacation and we look forward to welcoming you back in the near future.
Sincerely,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Stonington, Connecticut
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 June 2014

So the place had good breakfast. The resort was huge and the shuttles took forever to come . The rooms were ok but nothing great. There was always someone on every corner trying to sell you the timeshare. The beach was not blue, stick with playa dorada in puerto plata or punta cana. My husband lost his bracelet and they made him pay 100.00 fee for a 5 cent bracelet. We found the bracelet and they said they would return the money but no luck yet. My sister got married there and they gave her a hard time about changing rooms.I would never stay here again. The people at the front desk were horrible and did not want to help us out. Stay far away from this place.

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
4 Thank travelingbuggirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, 29 June 2014
First of all we thank you for choosing our hotel The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata for your holidays and for the time you took to share your review with the Trip advisor community.
We would like to thank you for highlighting our strengths and weaknesses. Please be sure that your observations are taken into great consideration for their analysis, in order to improve the points you mentioned.
We would like to have the opportunity to welcome you once again at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata to experience the hospitality of our people, the quality of our services and facilities and change any negative perception you may have about us as well to show you that your experiences are not the norm.
Warm regards,
The management
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Lake Ariel, Pennsylvania
1 review
Reviewed 26 June 2014

I stayed at the resort for 8 days and 7 nights and i absolutely loved it. Everyone was so friendly and all the workers were great. Whenever you had a problem with the rooms the maintence peoploe were there to fix it in no time. the lobby check in and out was nice and easy. I stayed in the third building on the ground floor and the room was nice, but the entertainment was amazing! without them there no one would have been involved in the activities. The four guys that were amazing were Salami, Popi, mosquito and johncina! they really got you involved they were so friendly and made you feel comfortable and at home. They were always smiling and laughing and just having a great time with you as well. AMAZING ENTERTAINMENT WITH THOSE FOUR GUYS! best guys i have ever met!

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, 29 June 2014
It was certainly our pleasure hosting you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata. We are glad to learn that you enjoyed our services and facilities and that your vacation experience was a memorable one.
We passed your nice comments to the rest of the team!
Thank you for making Lifestyle Puerto Plata the preferred resort for your vacation and we look forward to welcoming you back in the near future.
Sincerely,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoboken, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 June 2014

My boyfriend and I recently visited the Tropical resort and felt like we wasted our money. There weren't many cool things about the place. The pools were boring and the swim up bar was small. The drinks are watered down - white wine was the best drink they had. Dinner at Indochine gave my bf a stomach problem. We were only allowed to have two dinner reservations at the restaurants they picked during our 6 night stay. Casablanca, the mess hall, had the best food. No activities or beach sports - just water aerobics once a day. The rooms had mold in the corners and were freezing. The AC can't be turned off or you'll flood the floors with condensation. They tried fumigating our room while were there (had to call and request they do not perform it while we were there). Half the servers were nice. They try to swindle you into buying a timeshare or membership with the Lifetstyle resort - $5500 - and you only had 20 minutes to make a decision or you lose the offer.

The beach was sub par and was open to the public.

I don't have a favorite thing about this place. Cofresi Resort appeared nicer when we visited one night.

All in all, if your not a member of the resort you don't get the best experience.

Room Tip: We stayed in building 6 - I don't think there is a difference in the buildings or rooms. Good l...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Eleanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, 29 June 2014
Thank you for taking your time to share your experiences with us. Our ultimate aim is to provide service excellence; our guests’ feedback shifts our focus on any possible deficiencies that may exist throughout our Resort and helps us improve the quality of our services and facilities.
We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations.
Best regards
The managment
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2014

I have been in the resort for 7 days. Everything was perfect. The resort has a lot of options in pools, beach, dining and shows. The all-inclusive was really all inclusive. I really enjoyed the time. The staff was very helpful when I asked to change the room from a king bed to two full beds. The guys from the recreation center are very fund and friendly, especially Salami and Johncina. Shows at night were entertainment and the welcome party was outstanding. Nothing to complain about. Absolutely, a place to come back.

Room Tip: Rooms on building 1
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ricardo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Management T, Manager at The Tropical at Lifestyle Holidays Vacation Resort, responded to this review, 29 June 2014
Thank you for your nice comments. It was our pleasure to host you at The Tropical at Lifestyle Holidays Vacation Resort Puerto Plata and we look forward to welcoming you back for another unforgettable vacation.
Sunny regards
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Tropical at Lifestyle Holidays Vacation Resort

Property: The Tropical at Lifestyle Holidays Vacation Resort
Address: Columbus Torre 1 | Playa Cofresi, Puerto Plata 57000, Dominican Republic (Formerly Lifestyle Tropical Beach Resort & Spa)
Phone Number:
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 Family Hotel in Puerto Plata
#8 Top resorts Hotel in Puerto Plata
#9 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Tropical at Lifestyle Holidays Vacation Resort 3*
Number of rooms: 282
Official Description (provided by the hotel):
Set within the sprawling Lifestyle Holidays Vacation Resort, The Tropical offers a classic hotel vacation experience set within quaint, two- and threestory, Mediterranean-style buildings. The mood is laid-back and distinctively Caribbean. Guest enjoy all resort facilities and amenities (excluding the V.I.P areas) including swimming pools, a choice of excellent restaurants, exercise rooms, tennis courts, windsurfing and so much more. The Lifestyle Tropical is Ideal for couples seeking a private island hide-away with all the advantages of a world-class resort. ... more   less 
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Also Known As:
Lifestyle Tropical Beach Hotel Puerto Plata
Lifestyle Tropical Beach Resort And Spa
Lifestyle Tropical Beach Resort Spa
Hacienda Tropical
Hotel Lifestyle Tropical Beach
The Tropical At Lifestyle Holidays Vacation Resort Dominican Republic/Puerto Plata

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