Just returned recently from a week at the Royal Suites Turquesa ( April 11-18) and found the resort to be excellent. I am still amazed by the individuals that complain about everything - you are in a different country and things are going to be different . We travelled with Air Transit arriving early in the morning so check- in was very quick and service very friendly . We had booked in the older section to be closer to the beach and found the rooms to be great .We also had an opportunity to look at the Swim up rooms - very nice but a quieter area of the resort . We had originally asked for a room on an upper floor and took a couple days to get this sorted out but it all worked out with a great view of the beach area .
The beach was great- typical Punta Cana Beach - white sand, clear water, lots of palm trees and you could walk for miles . I have been south numerous times and still find the beaches here to be the best in the Caribbean. The resort complex was very large and on a couple extremely windy days I spent early mornings walking around the other three resorts . I get up very early and enjoy walking along the beach and seeing the sunrise .
For restaurants it was great to have both the Royal Gourmet and the French where you did not need to make reservations . The food in both was very good and also enjoyed the Japanese ( probably my favourite) , the Italian and and the Brazilian . There were many more to chose from but limited nights of course when you are going for one week.
I found the service to be fine ( perhaps a bit slow in the Italian Restaurant) and tipping does go a long ways. Everyone was very friendly and very helpful . Met some great people along the way and everyone seemed to be having a good time .
Having been to Punta Cana several times before we did not leave the resort although a lot of activities to do and excursions to take if you wanted. The main reason to go with my spouse and some friends was some R & R and the resort did fit the bill for this . I enjoy spending time on the beach for the day and then going our for a nice meal in the evening. With the resort being so large a great opportunity to stroll around at night and visit different bars in the other three resorts that you have access to. enjoying the warm Caribbean night and music . I am sure some would find this resort too large with 4 different areas but for me since I like to explore it was great .
Perhaps the only slightly frustrating time was trying to get the rooms changed to an upper floor . We have booked this up front but placed on the ground floor when we arrived and advised to come back the next day to get moved . When we did this two in the party were able to move to a second floor room and I was told to come back the next day- no problem . The next day I was told sorry no upper floor rooms available for the rest of the week . It took a bit but eventually my wife and I were moved to an upper floor with a great view( that day). However overall this was minor when you look at the resort and week overall.
You will not regret booking at this resort and would not hesitate to recommend.
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana