overall great vacation; they were very helpful with my husband who had mobility issues. Great transportation around the complex. Swim-up room fabulous. Great service with the butler in each building- especially Oskar and Karini in building 54
Biggest complaint is the food. Had four dinners- only two were considered good; meat overcooked and not of good quality on one occasion. Good dinners at the Japanese steakhouse and the La Parilla restaurant
Another concern was that air conditioner condensation leaked onto the tile floor and this was a major spillage hazard- was not able to fix this but other issues dealt with satisfactorily.
Mattress very hard
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana