My wife and I just got back from our trip to The Royal Suites Turquesa in Punta Cana. Simply, this hotel was amazing. The Royal Suites were a part of a larger complex of hotels run by the Siesta Hotel group, and the service anywhere on the resort did not disappoint.
When we arrived at 3:30 a.m., we were greeted with a smile, and refreshments in the main lobby. Our room was located at the back of the hotel that was fine by us, but it was when we walked into our room that we were surprised. A king sized bed with Jacuzzi tub.
Even though it was three in the morning, we were hungry and went to their sports bar to get something to eat. Again the service of the staff was amazing. An employee drove us in a golf cart, and said we could call him to get back to our room.
At the sports bar we found an array of food from pizza to ice cream waiting to be eaten. This was nice and satisfying, since we had been on an airplane from 9:30 p.m. the previous night. This was also a nice change from Cuba where the last year when we arrived at the same time, everything was closed.
The next day we began our vacation and found everything at the resort to be fantastic. Being a guest of the Royal Suites we had unlimited options to eat around the complex. I highly recommend the Japanese restaurant. Ensure that you get a table where the chef is cooking in front of you. We were originally going to sit at a back table but asked for a cooks table. Believe me it was worth the wait. The food was delicious and the show the cook performs is very entertaining. I just wish I could have caught the food in my mouth.
The beach was beautiful. The sand was clean with no rocks or shells or pieces of corral to cut your feet. The ocean was clear as can be with plenty of room for you to walk out before being over your head. I found that with a couple of days of exploring we were able to find the perfect location for us. One thing I would caution everyone about the beach is, that the complex of hotels has such a large area of space that the beach is large, and though it may seem like all of the chairs always seem to be occupied, they aren’t. With some patience and some walking you can always find a chair and some shade.
We took a day trip to Santo Domingo. This was organized through our butler Nicolas. He booked us a driver and a tour guide. The guide, Christian was fluent in English and took us to all of the important sites as well as his parents’ home. Touring through Santo Domingo we were never harassed for money, which was another nice surprise, since last year the begging was non-stop in Havana. Nicolas showed his care and his work ethic when he called our driver during the tour and asked to speak with me to see if everything was all right, I was touched by this. and it is a reassuring action by an excellent employee. Thank you Nicholas.
If you get a chance, take the speedboats from Dolin’s Dive shop and go snorkeling. The snorkeling is a lot of fun, but you get to drive this little speedboat down the coast, while being led by a guide. Even if you don’t like the snorkeling, the drive alone is worth the money.
Here are a few pieces of advice for your beach enjoyment. The staff works on commission, which means when you are sitting on the beach they will try to sell you anything. If you are interested don’t be afraid to barter. If you are not interested be polite and they will go about their way. Also, if you cross the security line and go to look at the stores owned by locals, they can be quiet rude, so you are taking your chances with customer service.
Say hello to the staff when you walk by them. The employees were always friendly, always smiled, and when we left, many staff members said they look forward to us coming back and I know that we will.
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana