I didn't want to go! When my wife booked this vacation I wasn't thrilled to learn we were heading to the Dominican. I had never been to that island before and was apprehensive.
We have stayed at top resorts in the Caribbean on more than 20 trips and this resort is easily the best experience and vacation we have ever had.
Nothing is perfect and when we arrived there was a problem with overbooking. However, the manner in which the manager and his staff resolved the issue was just amazing. Problems can always occur but it is how they are handled that matters.
The staff, the food and the facilities are amazing. I can't say enough about how fantastic it was for us.
The rooms are just wonderful and if you have the opportunity to stay in the castle I highly recommend you do so. The other rooms look great also but the castle is worth the extra.
Also, I was super impressed with the airport. What a beautiful concept and building. Nothing quite like it really.
We arrived home on Saturday March 15th and, we can't wait to return!
A special thank you to the resort manager who was so professional in how he treated us.More
- Free Parking
- Breakfast included