For a new build hotel in the "old style" this place is really cool. The buildings make it look like a sort of archaic spanish town, very pretty if slightly "disney-like". The Spa is great, ask for Maraya - one of the best massages I've had in a long time (although obscenely expensive, I think it was c. $170). The room and bathroom were beautiful. We had one near the spa on the ground floor so we could walk out from our room to the nearby cabanas. One minor niggle was that our rooms were by a strip of stagnant water which sometimes made the room smell a little funky and attracted mosquitos so we had to be quite vigilant about opening/closing doors and what we wore when having a drink on our patio in the evening. However, I would still go for those rooms because of the access to the cabanas and the view is BEAUTIFUL. The drinks were great, sparkling wine was included in the AI and I can recommend their pina colada - SO SO delicious. The ceviche for lunch at the Seafood restaurant was also great. What I particularly liked about this hotel is that all restaurants were included in their AI which means we got a lot of variety. A few points to note dining. In room dining takes AGES to arrive. Breakfast took over an hour and half one day and we just ordered coffee and a fruit plate. The seafood restaurant can get quite windy at night so take a sweater. I really liked the japanese restaurant, the food was great. Having said this, my sister and mother didn't like it because we ordered salmon sashimi and tuna sashimi and two orders of tuna came and then we asked again for the salmon and more tuna came, which was a bit odd but I think that was the only main problem (oh and the tuna sashimi wasn't great at all - maybe just steer clear of sashimi). The steakhouse was consistently good, in particular the pork chop and the lobster (there was a supplement for this) were stand outs. However, in all the restaurants if you order a fillet of fish (whichever fish it may be) it WILL, without fail, be overcooked. Severely overcooked. Know that now and make of it what you will. This is not a reason not to go here but after a week it was a bit annoying. They are generally pretty lax about substitutions; we asked for dressing on the side (salsa a parte) about a 40 times, salad instead of potatoes, extra vegetables, less sugar in our mojitos etc and none of this was a problem.
The hotel in general was excellent. Totally beautiful and the staff were so willing to do anything they could. I would say don't go all inclusive. The food isn't great and right next to the hotel is a great restaurant/beach club called Juanillo beach which serves incredible, affordable food and drinks, there are sunloungers there too which is a real plus as it gets VERY crowded on the hotel beach and it is nowhere near as beautiful as Juanillo. We went every day of our stay for lunch and to lounge and then had dinner at the hotel. Also, at Juanillo you don't have to pay for the cabanas you just pay for drinks and food. OH and there's free WIFI there which is a real plus because you have to pay for it at the hotel (it's only free in the lobby, although sometimes our room picked up a mystery signal).
I would say GO. Don't go all inclusive (although I'm not sure if this is an option?), spend your days at Juanillo beach (I will return and stay here just for the beach next door), and maybe think twice about having the fillet of salmon.
- Official Description (provided by the hotel):
- Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more less
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- Also Known As:
- Sanctuary Cap Cana Hotel Punta Cana
- Sanctuary Cap Cana Resort