I spent 4 nights at Secrets Sanctuary in Jan. and will say that this is a stunning resort. I have stayed at many Secrets before and at many Amresort properties (Dreams, Secrets, Zoetry). We go to Punta Canal every Jan at least. Although this is a Secrets it is a more refined, subtle Secrets with a more elegant laid back atmosphere. The resort is small by the number of rooms (about 190) but is spread out along the ocean and the grounds, walkways through the resort are beautiful. At the center of the hotel in the main entrance which with the center lobby fountain is just again beautiful. A second story veranda over looks the main pool and the beach. The beach is smaller but with plenty of room for activities, lounge chairs etc. The public beach on each side of the resort is rated the best in Punta Cana. Calm blue water. The resort has three different areas. The middle, which contains the standard rooms which would be a high upgrade at many resorts. One side has a more tropical feel while the other side is the castle and has a more unique feel but not as tropical. There are really any type of room in this resort that you could want from having your own pool, own island, on the beach, large multi room suites, rooms overhanging the ocean, whatever you like. The rooms are very elegant, comfortable, unique, varied, clean and have very good maid service.
The Blue Marlin restaurant is on a pier over the ocean, the Steak Restaurant is near the main lobby and the Italian also near the main lobby. The Japanese is at the end of the resort in the castle area. Restaurants are very pretty and different. The main buffet is above the main pool area. Lunch service is anywhere you want served. Many people eat lunch without leaving their lounge chair. The food, like all all-inclusives is good to very good. Some things were better than others.
The resort doesn’t have a disco, doesn’t have an entertainment center or a sports bar. The “Love Bar” is a beautiful bar that serves many of these functions with the shows on the veranda, weather permitting but is moved to the Love Bar if raining. We watched the Pittsburgh Steelers in the Love Bar and also saw one show there due to weather. This multi purpose bar can get busy being so many things. The newly completed Spa is beautiful. They also have a conference area. There is also a casino on site.
The pools are beautiful. The main pool is right in the center of the resort. A level above the main pool is a pool with a huge waterfall wall with another small pool on that upper level. We stayed at the waterfall pool most of the time. Loved the falling water and the privacy. There is also another small pool with its own bar on the 3rd floor of the castle which is very private and nice. Also a cute pool to play ping-pong. The food and drink service at the pools and beach was very good.
When you walk into and see this resort you feel very special. It has the potential to be a “World Class” resort and can easily be the best resort in Punta Cana. As a Secrets, I had a great time but I feel that some consistency needs to improve in the food and a little more professional service. Service was great, don’t misunderstand me and food is good but when you are here you are getting the idea that this is the best resort you will ever visit in your life and Secrets needs to get to that level. Secrets doesn’t disappoint but this should be a Secrets Extreme. One night I had a personal message delivered to me 6 hours late. One night I had a great Filet but my wife’s Strip Steak was not near as good. The Dominican buffet was not real good the night we were there. Lobster night with grilled lobsters was excellent. The Italian was excellent but the strolling band tried to sell us a CD. Breakfast and lunch were good with a good selection but one day the only potato selection was mashed potatoes for breakfast which I thought a little strange. Service is very enthusiastic but you can only fill up orange juice glasses so many times and dishes were trying to be removed before we finished eating. Room service was both good and quick. These things would never keep me from going to Secrets but a few refinements and I think they will truly be “World Class” and have a reputation as being the best! When I say World Class, I do not put resorts in Punta Cana in that category with the exception of possibly Zoetry (in a different way) and this resort has potential to be exceptional. Right now it is as good or better than any resort in Punta Cana and should be rated number one.
I would highly recommend this resort to anyone to wants an elegant, beautiful, resort. It is different that the run of the mill all-inclusive. Soon when you see the top 10 Caribbean Resorts on TV this could be one of them. Just being there and walking through the resort you are in awe. At night, when the steeples and cupolas are lit on the roofs it is so beautiful. The resort is not flat but a rolling property instead of the usual flat property. I would rate this resort 5 out of 5 with potential to be 5++++.
I look forward to returning next year and seeing how this resort evolves and visiting the great staff they are building at this resort. To name a few; Alfredo, Junior, Gracie, Katerina, Lourdes, Cuillo, Miami, Willy Wonka, Deazz and I know we missed many others. Marco Pena was a great host and I was lucky to see many friends who had worked at other resorts within the Amresorts portfolio. The staff is walking the resort constantly. David, the new food and beverage manager is walking every restaurant, every meal. I have had many great stays with Amresorts and this resort didn’t disappoint.
If you have specific questions you can contact me at [--]
- Official Description (provided by the hotel):
- Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more less
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- Also Known As:
- Sanctuary Cap Cana Hotel Punta Cana
- Sanctuary Cap Cana Resort