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Reviews (7,610)
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3,518
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Show reviews that mention
All reviewsgarden grillroyal golden sectiona la carteprivilege clubhuge resortbbq restaurantel pescadorcloser to the beachair transatkaraoke barmain buffetmichael jackson showguest servicesdominican republicspecialty restaurantsnice resortrecommend this resort
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Reviewed 3 weeks ago

Stayed 5 nights in Villa 1, located right at the beach, at the start of one of the shuttle runs - very convenient. Our Superior Jr Ste was well appointed and maintained and the a/c was perfect for our hot and humid weather during our stay. The a/c leaked one night to the point where I had to put down a towel for fear of slipping; a call in the morning and they were there fixing it up. Our mini fridge was replenished daily.

This resort is massive and the shuttles are much needed. It was a pain having to take the shuttle to breakfast at the lobby each morning. The Piscis area used for lunch by the main pool should be utilized for breakfast as well. Great selection/variety at the buffet and dishes that should be cold were and those which should have been hot, for the most part, were.

We ate at El Pescador Seafood, The Garden Grill Steakhouse and (forget the name) Italian - these are not true a la cartes - only the entrée is served to you; appetizer/starters and desserts are self serve. This made for a 'quick' dinner and sometimes felt rushed with little time to 'dine'. Wine service was exceptional and the wines were palpable!

We enjoyed the Sports Bar in the Bahia Village area most nights; it was air conditioned unlike the hot lobby bar, and we enjoyed watching the NBA an NHL Playoffs. Service here was very good as well.

We did not lounge at the beach; we chose just to walk it and dunk it the ocean a couple of times; seaweed became an issue despite the efforts of the watersports guys.

We usually got to the main pool area around 830-9am and were able to secure palapa shade and two loungers. Pool service was very good as was the swim up pool bar service even when it was 5 deep with guests waiting for beverages!

We knew of activities being held throughout the resort but did not see any entertainment staff walking around trying to engage guests. A couple activities at the main pool were well attended. The GBP Entertainment team drops the ball here. It seems if no one participates then they get a 'break'. Seriously one of the poorest entertainment teams we have experienced at any all inclusive.

We felt this resort was very good value; it was not 5* nor 4* - good in between. Its best asset is the service - in all areas, very good!

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank DeniseAtBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputati... C, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded 3 weeks ago

Dear Denise,

We would like to thank you for taking the time to share your experience, which gives us an opportunity to assess and evaluate our performance.

We feel glad to know that you spent a great time with us and thank you very much for highlighting our good services, we deeply regret any inconveniences or difficulties you may have experience.

We would like to cater you once again at any of our Hotels and continue providing you very good vacations! Please do not hesitate to contact us through our email: info.puntacana@bahia-principe.com

Kind regards,

Bolivar Arias
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Best resort I have stayed in, accommodation is at the top.

The staff are all friendly and are always at hand when needed...

Through reception right at the back near the shops you will find a one man bar with one of the best barmen in the hotel who goes by the name of Alexis... Top man! Also on reception Ornado is of excellent help and will do what he can to make your stay perfect.


The only negative thing I have to say is not being able to get any sachets of MILK! All rooms were stocked with English tea... but no milk.. as an English person I was heartbroken to be told we can't have milk in our room.. milk in the fridge is highly recommended.


All together our 1 week stay was a dream... And we will be back! Hopefully there will be milk next time lol

Stayed: June 2018, travelled as a couple
1  Thank Tre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputati... C, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded 3 weeks ago

Dear Guest,

Alexis will be really happy with your recognition and to know that she provided the most welcomed unexpected pleasure of your stay at the Bahia Principe Punta Cana.

We would like to cater you once again and continue providing the greatest experiences.

For a future assistance please contact info.puntacana@bahia-principe.com

Regards from Punta Cana!

Jasmin Reyes
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Check in is 3pm, I arrived at 4pm and room wasn’t ready and still took 2 hours to be ready. Gave me wrong room as I needed an accessible room (requested at BOOKING)and was told there were only 4 accessible rooms on entire resort.
Very dated, nice staff, execution of requests are horrible. Telephone missing buttons and extra towels are like pulling teeth. Stray cats on the resort also!

Stayed: June 2018, travelled with family
1  Thank regina517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputati... C, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded 3 weeks ago

Dear Regina,

All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. We would like to extend our most sincere apologies for any inconveniences you may have experienced.

We would like to cater you once again at Dominican Republic to experience the hospitality of our people, the quality of our services and facilities.

For a future assistance please contact info.puntacana@bahia-principe.com

Kindest regards,

Jasmin Reyes
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Stayed 8 days. June 12-20. Wonderful resort!! The people, food, atmosphere and grounds were outstanding. The service was beyond incredible with every single person being friendly and accommodating. Before going, I was a little nervous with some of the bad reviews but there was nothing to complain about. I think that some people are just hard to please or like to pick things apart and you will find fault with anything if you look hard enough. The food was outstanding with either the buffet or a la cartes. The night time shows were great, with of course, some being better then others (magic, circus were fabulous). The rooms were fine and we slept great. Yes some sea weed on the beach but was never a bother as the beach is HUGE and if its on one part, move a little up or down the beach and its clear. The pools are large and relaxing. The resort is HUGE so if there is a group of loud guests (had a few but what resort doesn't), not a problem to move to another lounger to relax. Did not have a shortage of loungers. Thank you Grand Bahia Principe for a great family week!!!

Room Tip: A smile and some gratitude go a long way.
  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank tanyaslatorre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputati... C, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded 3 weeks ago

Dear Tanya,

We are glad you find worth to mention our great food, grounds outstanding, excellent service and our wonderful staff.

We would like to have the opportunity to welcome you once again at Grand Bahia Principe Bavaro to experience the hospitality of our people, the quality of our services and facilities.

For a future assistance please contact info.puntacana@bahia-principe.com

Regards from Punta Cana,

Jasmin Reyes
Bahia Principe Bavaro Resort

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Reviewed 4 weeks ago

Nice resort beautiful landscaping ,but room very dated,the maters was so uncomfortable that could not wait to go home due the back pain.Ocean was terrible,never see more see weeds anywhere.Nice pools but I come for the Ocean.Very big and busy resort.Staff was working hard and very frendly.

  • Stayed: June 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Renata G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Reputati... C, Customer Service at Grand Bahia Principe Punta Cana, responded to this reviewResponded 4 weeks ago

Dear Renata,

Thank you for taking the time to let us know about your experience at our Hotel. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. Please be assured that your observations have been taken in the highest consideration.

For a future assistance please contact info.puntacana@bahia-principe.com

Kind regards,

Jasmin Reyes
Bahia Principe Bavrao Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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