My wife and I have visited 7 all inclusives in Mexico over the past decade, but decided to branch out this Spring Break of '11 and try Punta Cana. While we had an enjoyable experience, overall, we feel our all-inclusive experiences in Mexico surpassed our Ambar experience of March, 2011, as we felt an inability at Ambar to effectively communicate with hotel staff at all levels, and didn't sense a real staff friendliness at Ambar when we compare our Ambar experience to our Mexican experiences. We enjoyed the adult exclusivity of Ambar and its pool area, and the constant security presence that kept the place as such. The spaciousness of the grounds made for enjoyable walks and runs, but we were bummed on two occassions when a bartender at another part of the resort would not serve us a drink given the color of our wristband. Don Pablo, El Meson, Mikado, and El Olivio provided outstanding dining experiences that were distinct, tasty, and well served. We felt the service each a.m. for breakfast was mediocre when it came to requested hot beverages. Drinks at the pool bar were fruity and icy, with drinks in the lobby bar before and after dinner well prepared and well served. Our room, convenient to the lobby in Villa 63, was noisy late night with returning guests, but comfortable. We disliked the fact that our maid rearranged and moved personal items inside our room. We felt on two occassions, upon returning to our room, that our belongings had been gone through, and we still cannot account for an item we purchased. We were glad to have been able to have use of the in room safe. We felt the vendors in Pueblo Principe and the vendors brought onto the resort Tuesday night were outlandishly aggressive in attempting to sell their items. We were disappointed upon arriving at 3:00 pm but not having access to our room until 4:30 pm, being told by the staff at the registration area "15 minutes" over and over again. Frankly, we sensed they didn't care that our room wasn't ready, and were not too concerned when, upon our room being ready, the door keys wouldn't function. Overall, a good place to stay on many levels, but some concerns on our part about that we wanted to share with others. PS: in reviewing pictures others have taken and posted, it's amazing how many of the same sort of pictures we took!
- Official Description (provided by the hotel):
- Facilities and services 2 pool Sun terrace with sun umbrellas and loungers Relaxation zone with Bali beds Outdoor Jacuzzi BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, multi-sports court Water activity centre Motorised water sports (additionalcharge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre Wedding gazebo 1 buffetrestaurant 3 speciality restaurants 4 bars 1 snack- bar Gazebo de bodas Smokers' lounge with bar service (cigar menu with additional charge) Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms 528 Deluxe Junior Suites Room facilities: King size bed or two full size beds Ceiling fan Air conditioning Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer Bathrobe and slippers Don Pablo Collection amenities Direct phone line (additional charge for external calls) Alarm clock with iPod docking station Flat screen TV Coffee-making machine Minibar Safe Butler service 24 hour room service Evening turndown service Pillow menu 2 disabled rooms for a maximum of 3 adults Prime location right on the sea front Exclusive lake-style pool Aroma menu WiFi (additional charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
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- Also Known As:
- Gran Bahia Principe Ambar Hotel Punta Cana