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“Peace and quiet at last.”

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Luxury Bahia Principe Ambar Blue Don Pablo Collection
Ranked #50 of 112 Hotels in Punta Cana
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
48 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Peace and quiet at last.”
Reviewed 1 July 2014

My wife and I stayed for 2 weeks in June and all we wanted was to relax and do nothing and the Ambar delivered on all levels. As eveyone has said the staff are so friendly and can't do enough for you. The Buffet was wonderful and as varied as any buffet I have been to. The A La Cartes were good except Portofino which was failrly bland.
We had a third floor corner room in Block 70 and had no issues with noise from the lobby etc or other rooms. The A/C did seem to struggle a bit but we got used to it.
Beach and Poolm all excellent and plenty of places in the shade despite the towel game being played each day. Would recommend if you just want to chill out.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RAYWATTY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, 3 July 2014
Dear Guest,

Thank you very much for your good comments and for highlighting our wonderful buffets, restaurants, excellent beach, pool and friendly staff.

I feel glad that you find some aspects worth mentioning please rest assured that we have taken your observations into great consideration.

We hope to see you soon at Bahia Principe Hotels and Resorts, your best Hotel in Punta Cana.

Find your happiness by yourself!!

Have a nice day :-)

Aynes de la Cruz
Bahia Pincipe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Haaltert, Belgium
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 July 2014

We are looking back to a wonderfull holiday at the Bahia Principe Ambar. First time in the Dominican Republic and we loved every minute of it ! The Bahia resorts are always great to stay in but Ambar was really more than exellent. For us the best Bahia we did until now.
All the staff is so friendly and helps every way they can. Among all the great staff there is Bianca and Marlene at the pool who makes you feel special every day. Always a big smile on there face, even on the hottest moment of the day. Never passing without asking if anything is required. Alexi, Kelly, Jackson are very funny guys and makes a great animation team.
Cleanliness in the entire hotel is great. The garden has been well maintained and sees splendidly. Food at the buffet restaurant is very good although it needs some more alternation. We did 4 à la carte restaurants. Japanees was good but a little bit disappointing. Asian, Mexican and French were superb.
The entire holiday we had the feeling we were very welcome and we hope to come back to Ambar soon.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Marleen460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, 3 July 2014
Dear Marleen,

It is a real pleasure to know that you spent a amazing vacation in your first trip to Dominican Republic.

Thank you very much for highlighting our good food, restaurants, friendly and helpful staff, especially the ones that you mentioned.

It is going to be a big pleasure to receive you once again at Bahia Principe Hotels and Resorts, your best Hotel in Punta Cana.

Enjoy the time like if were the last day!!!

Have a great day :-)

Aynes de la Cruz
Bahia Pincipe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014 via mobile

I came here with all the people I work with on vacation. The staff was very nice and welcoming to us. They always made sure we relaxed because we were on vacation. The beach and pools are outstanding! I would definitely recommend this hotel, and I hope to one day return!!

Stayed June 2014, travelled with friends
Helpful?
1 Thank Brooklyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, Customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, 30 June 2014
Dear Guest,

It is a pleasure to know that you enjoyed your vacation with all your coworkers.

Thank you for highlighting our outstanding pools and beach, lovely staff and all that you mentioned.

We hope to see you again at Bahia Principe Hotels & Resorts, your best hotel in Punta Cana.

You are a big treasure for us!!!!

Many Kisses from Punta Cana!!!

Aynes de la Cruz
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
medway
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 29 June 2014

We have just returned from a two week stay at this Hotel, we were in the adult only Amber section. We both suffered terrible stomach upset's, mine eventually lead to vomiting as well, I was unable to leave the room for two day's. We have been home for two day's and are still getting stomach cramps.
Our room was very dark and most of all very smelly!! The Domestic did her best and she always gave us clean sheets, we had plenty of hot water and clean towels. The smell of the room could not be disguised, it was awful and when you had a shower the bathroom stunk of sulphur.
There was plenty of food at this hotel, nobody would go hungry, however all was not as good as it looked, a salmon steak or piece of fish would often be as dry as a bone.
Restaurants were very similar.
There was plenty of sunbeds at the pool and on the beach, do not get up early to grab one, no need at all.
Our only bar was in the lobby (reception) This bar had no air con, apart from a few ceiling fans.
It was almost impossible to sit in, if you chose to sit outside it was no cooler and you had to sit
amongst the smokers. I have nothing against smokers, I do not like to smell of smoke and I do not want to be a passive smoker.
We found nowhere to escape from the heat, even the air con in our room was very mild air con.
The adult pool was extremely noisy, more suitable to the 18-30 age group.
We changed rooms on our second day, I left a pair of Sandals in the other room, Housekeeping were unable to find them!
Unfortunately this was not a very good holiday for us, the heat and the humidity were unbearable,
Air con is a must. The beach was cleaned daily, it was not the best we have seen, however we have travelled a lot more than some, I can understand some people thinking it's the best.
The staff were very friendly, that is unless you sat at a table set for 4 people and there was only two of you, did the staff get angry then, it was like being at school.
I have to sign off now as stomach cramps kicking in, good luck if you have booked this holiday, do not forget your IMODEUM!!

Room Tip: Top floor overlooking the pool, end room biggest balcony.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank littlevMedway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 June 2014

This was our first stay with 4 other couples to this adults only portion of this resort. We did much research amongst all of us and landed on this resort. To make it easier I have broken down by the resort sequence and activities.

Arrival
It is a 25 minute ride to the resort from the Punta Cana Airport. We traveled thru Apple Vacations reservations. Upon entering the resort it is very lush. This resort is massive and it has three different resort areas of which you can stay at. All of which are connected via walking paths and trolley system. We were dropped off at the main Bahia Bavaro lobby of which you must depart the airport trolley to get on a smaller trolley to the Bahia Amber resort lobby. A bit of a pain as we had to wait for the next trolley. Once at the Bahia Amber Lobby the staff were very friendly but limited in speaking English. We knew enough to get by. This is also where you meet your butler for the remainder of the trip. Jean Carlos was our butler and he did a great job. Emmanuel was the manager at the time and was very helpful to our stay as well as assistance as needed. We waited about 30 mins for our room to be prepped. Once our other friends arrived we were escorted to our separate rooms with our bags being delivered a few minutes later.

Rooms

We elected to pick a room by the pool prior to our stay of which we landed bldg 64. This bldg is a great spot and is right on center and directly to the pool. We were in 64303 and had a slight view of the pool and the ocean off the balcony. This room is on he 3rd floor. Our friends had room 64301 on the same bldg and floor but had a corner room which is a little bit larger with a larger corner balcony. All in all the rooms are very appointed. Note the cooling in the room is cool but not all in all cold. We turned our thermostat all the way down and was cool enough but other friends said some were warmer than others... So I guess it is hit or miss. Overall it was cool enough to be comfortable.

The fridge is not very cold. Took all day and night to cool down the drinks they gave us. It was stocked with 2 Pepsi, 1, orange pop, 1 large water bottle, 4 airplane bottles of rum, whiskey and scotch and one larger bottle of rum. Gets replenished every day.

Bed is medium firm of which we liked. Bathroom is great with plenty of room. Wish the bath towels were a bit softer...was like sandpaper. You get 2 pool towels that you can change out at the pool daily. Limited overall outlets for phone accessories/charging.

Room service is great. We left $4-5 every day for our cleaning girl. You can select the time you want them to come in to clean at in the morning. The room was always cleaned up after our day at the beach and pool. It was also touched up after we came back from dinner.

Our butler Jean Carlos usually checked in with us or saw us around to make sure we had what we needed. He was always providing some type of champagne or wine in our room with assorted towel decorations with flowers or prepping the bathtub with soapy warm water for a warm bath. Chocolates were always on the bed. He also gave us resort tshirts and other little items from the resort. Good to tip him well as well.

Pool

Is awesome with swim up bar and plenty of sun and shade. Pool water temp is ridiculously high. In the morning not bad but the afternoon is not refreshing. Sun cooks it up all day. Air temp at the pool is a good 10 degrees hotter than the beach with minimal breeze. We traded days at the beach and pool to break it up. Pool bartenders were awesome. Higher shelf liquors are available in the main lobby area.

Beach

Best part of the resort. Great palms and tiki huts with plenty of chairs. Believe the past reviews about chair games right on the ocean. People play the game of putting a towel on the chairs in the evening to reserve. Staff needs to get a handle on this. I wanted to rip towels off and lay them in a line on the beach. Ridiculous. Our friends were kind enough to get to the beach around 6-6:30 am to get some good chairs next to the beach. Thanks Lisa and Jim!

Water is spectacular and refreshing. Sand is like butter. Great breeze that cools you off. We reserved a Hobie catamaran for three one day for free and had a blast. You get 1 free hour per day of motor less stuff.

Beach bar was nice...but with limited beach chair service. We always had a larger tervis mug or bubba kegs to fill our drinks at the bar. One thing...beach bar had no coconut rum... WTH?

Food

Very good with a great selection of various restaurant specialties. We enjoyed all the places to eat. You have full access to all the resort restaurants with reservations. Be sure to do immediately upon arrival or prior to the trip. Buffets do not require reservations. We had trouble getting into some of them. Thanks to Lisa and Pam for reserving our dinners. Main lobby buffet is very good.

Buffets were awesome. We mainly ate at the pool area buffet for breakfast and lunch and were always satisfied. Loved the self serve omelette station and Bloody Mary /mimosa bar!

Activities

Main Bahia town village is very cool. Shopping and various bars and casino. Saw the Michael Jackson show and was very good. Hotter than hell in the evening the time of season we were at.
Did a 4 hour snorkel, swim with stingrays and nurse sharks. Very cool. Friends of ours talked the price down from $95 to $65 per person. Well done Pam.

Overall had a great time with friends and would recommend. Great service from Jean Carlos and Emmanuel.
Big shout out to our bar maid Desiree at the Amber lobby. She went out of her way to serve us!

Room Tip: Third floor adjacent the pool. Corners a bit larger.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank GEasy67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, Customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, 29 June 2014
Dear Geasy,

We are very glad to know that we have achieved our goal with you. It is wonderful to read that you enjoyed a great experience with us together with your friends.

Thank forhighlighting ouramazing beach, awesome pool, good food, friendly, helpful staff and all that you mentioned.

Please feel free to contact us prior your next visit, in which we will make sure that you experience one more time the hospitality of our people and the quality of our services and facilities.

Bahia Principe Hotels & Resorts, your best hotel in Punta Cana.

In the meantime we wish you all the best!!

Aynes de la Cruz
Grand Bahia Principe Bavaro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading, United Kingdom
Level 4 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 June 2014

This was our second visit to the Grand Bahia Punta Cana and a first to Ambar. We were trying out the adults section now that there were no children travelling with us anymore. It was a very relaxing holiday didn't do anything. Thanks to our email before we left we got a great room in block 67 and the restaurants of our choice booked, so didn't have the hassle of trying to book.

The reason for the 4* rating:

We were disappointed with the maid service, we felt that once she had been tipped a couple of times in the first week she made no effort the second week - The towel art which is always the fun part of going back to the room in the evening stopped, the mini bar wasn't always fully stocked up, somedays only the beer was topped up most days no spirits and the club soda was never topped up until we complained. The towel service in the evening was excellent even if we were in the room he came in turned down the bed.

Don Pablo was excellent great atmosphere and the young duty manager and the cheerful staff made all the difference. Portofino was the total opposite - from the meet and greet girl (no smile or pleasantry) who came across as I am so bored and why am I here, followed by No happy cheerful staff, we couldn't wait to leave.

I would have to say that for such a large and established company when they say that they have a adults Luxury hotel - all inclusive should include WI-FI, when as a couple you have to spend $100 per week for two weeks above the cost of the holiday. This would be a consideration next time we book.

Pool bar staff were attentive until certain holiday makers arrived whom they knew and then it was a case of if you were lucky they spoke to you.

Food great came back heavier so no complaints. Loved the cakes, Danish blue and crackers - looked forward to dinner each evening.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Reela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, Customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, 29 June 2014
Dear Reela,

I would like to thank you for bringing to our attention your comments about your stay in our Luxury Bahia Principe Ambar.

Thank you very much for highlighting our good food,beautiful grounds, pretty rooms and good restaurants.

We feel glad that you find some aspects worth mentioning.

I offer you big apologies for all the inconveniences presented during your stay.

As a repeater client your opinion is very important to us. It represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic.

Have a great day!!!

Aynes de la Cruz
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bracebridge, Ontario
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 28 June 2014

Once again my husband and I enjoyed a beautiful vacation in Ambar. This was our 4th visit and our 10th to Bahia Principe Punta Cana. We absolutely loved it. The staff, resort and of course food and drink were amazing. As always, the resort was impeccable, the gardens beautiful. They work so hard to give you a beautiful experience. The staff was as always helpful, kind and always had a smile on their faces. The humidity was intense, and even though they were visibly hot too, they were right there to help. We appreciate how hard they work and it is easy to recognize the pride they have in their work. The food of course was amazing. The effort that is put into preparing even the smallest dessert to the best entre, shows. The service as always was perfect. It is quite something to watch how quickly they jump into their jobs and the measures they take to ensure you have a wonderful vacation. My husband as usual gained a few pounds enjoying, so you know it was good. We truly had an amazing time, we couldn't imagine spending our anniversary any where else. We have been to the resort 10 times, 6 times in Club Golden over the years and now 4 times in Ambar. We cannot get enough of the place. People often ask us why we continue to go there instead of a new resort. Our answer is always the same, because we know what to expect. The resort will always be beautiful, the staff always friendly and the food and drink amazing. My husband and I instantly relax when we arrive, we know where everything is and we just feel like we have arrived at the cottage. It's a wonderful way to spend a holiday.
I highly suggest visiting this resort. If they haven't got something they will try their best to get it or at least replicate. They are always improving the resort, including new boardwalks to the beach which makes things easier for people who need some help. We watched many people with walkers able to get to the beach who might not have been able before.
Thank you to all at the resort who made our stay a beautiful one. We look forward to seeing you again soon.
Sharon and Ian Veitch

Room Tip: all the rooms are beautiful but we enjoy the second or third floor as there is more privacy when you...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SharonVeitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, Customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this review, 29 June 2014
Dear Sharon,

First of all, we would like to thank you for bringing to our attention your comments about your stay in our Luxury Bahia Principe Ambar.

It is a real pleasure to know that you spent a amazing vacation with us and that you are missing this place.

Thank you very much for highlighting our good food,beautiful grounds, friendly, helpful staff and all that you mentioned.

As a repeater client your opinion is very important to us. It represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic.

Have a nice day!!!

Aynes de la Cruz
Bahia Principe Bavaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luxury Bahia Principe Ambar Blue Don Pablo Collection

Property: Luxury Bahia Principe Ambar Blue Don Pablo Collection
Address: Carretera Arena Gorda - Macao, Punta Cana, Dominican Republic (Formerly Luxury Bahia Principe Ambar Don Pablo Collection)
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Family Hotel in Punta Cana
#12 Romantic Hotel in Punta Cana
#30 Casino Hotel in Punta Cana
#43 Top resorts Hotel in Punta Cana
#45 Spa Hotel in Punta Cana
#46 On the Beach Hotel in Punta Cana
#47 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Luxury Bahia Principe Ambar Blue Don Pablo Collection 4*
Number of rooms: 528
Official Description (provided by the hotel):
Facilities and services 2 pool Sun terrace with sun umbrellas and loungers Relaxation zone with Bali beds Outdoor Jacuzzi BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, multi-sports court Water activity centre Motorised water sports (additionalcharge) WiFi access in the lobby (free) and in rooms (free) Entertainment amphitheatre Wedding gazebo 1 buffetrestaurant 3 speciality restaurants 4 bars 1 snack- bar Gazebo de bodas Smokers' lounge with bar service (cigar menu with additional charge) Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms 528 Deluxe Junior Suites Room facilities: King size bed or two full size beds Ceiling fan Air conditioning Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer Bathrobe and slippers Don Pablo Collection amenities Direct phone line (additional charge for external calls) Alarm clock with iPod docking station Flat screen TV Coffee-making machine Minibar Safe Butler service 24 hour room service Evening turndown service Pillow menu 2 disabled rooms for a maximum of 3 adults Prime location right on the sea front Exclusive lake-style pool Aroma menu WiFi (free) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 
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Also Known As:
Gran Bahia Principe Ambar Hotel Punta Cana

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