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Luxury Bahia Principe Ambar Blue Don Pablo Collection
Ranked #50 of 113 Hotels in Punta Cana
Certificate of Excellence
Reviewed 12 July 2014 via mobile

We have just returned from a 2 week stay at the Ambar. Place was beautiful and clean. All staff from maids to beach boys were wonderful and friendly. We didnt feel the need to tip anyone, but a small tip went a long way regarding service. Rooms cleaned daily, even if a little unusual at 5pm! But you can put a 'do not disturb' sign on and they will honour it. Food was amazing with plenty to chose from. Speciality restuarants were fantastic, with amazing food. There is no need for people to go hungry as there is so much choice. Beach was beautiful and clean, with beach cleaners out every day removing seaweed. Sunbeds were never a problem for us aa we were early risers, but there was still beds available at any time of day. No mosquitoes either which was a huge bonus. Loved the resident cats, and used to feed them titbits i took from the restuarants. All
In all a beautiful place that will be hard to match in the future

Stayed: June 2014
2  Thank susisu_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded 14 July 2014

Dear client,

It is a pleasure to read that you found this place beautiful, clean and had a wonderful family vacation. For our team working will be a compliment to know that with their little extras, they were wonderful and friendly with you.

I will love to welcome you once again at our Luxury Bahia Principe Ambar, so you can enjoyed the amazing and variety food in a perfect place.

All-inclusive luxury hotels on the Dominican Republic with Bahia Principe Hotels & Resorts.

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,237 - 4,243 of 10,667 reviews

Reviewed 12 July 2014

We stayed at the Luxury Bahia Principe Ambar for 5 days in June 2014.. It was our first time going to Punta Cana in DR and we will definitely be back.

Food - The food at the resort was pretty good. We had breakfast and lunch at the lobby buffet as well as at the snack bar at the beach. Food was pretty good at both locations and as its buffet style with some action stations, you will not have an issue finding something that you like. As the other reviews have mentioned, it helps to make your dinner reservations ahead of time to ensure that you get what you want. We ate dinner at Maiko (think Benihana), Don Pablo (French Inspired), Garden Grill (Steakhouse) and the BBQ Beach Buffet. All great and we recommend them all.

Our only complaints was that there was little to no air conditioning in Garden Grill so it felt as if we were getting cooked ourselves and between 10:30 and 12:30 in the morning there is no where to get something to eat. So if you like to sleep in, keep this in mind. I would recommend that the resort at least have something the lobby to snack on during this time.

Room - We stayed in Block 65 and it was right in between the lobby and the beach/pool. We did not have a corner suite however we felt that the room was spacious enough and it met our needs. They also decorate the room if you are celebrating anything, I thought that was a special touch and very appreciated. Also, be sure to leave the room key in the room slot as the fridge and A/C are powered by the key. It'll make more sense when you actually get there haha

Excursions - We took the free bus trip via AmStar to the Cigar Factory, Gift Shoppe, Rum Factory and Chocolate Factory. The trip was ok as we got to trip different types of rums and locally made Dominican rum. Usually, they make you stay for about an hour or two and we were finished with the entire facility in about 30 minutes. They were cordial enough to give us a ride back to Ambar without any issue.

Beach/Pool - The Ambar Staff keep both very clean and the Staff at the Beach and Pool are very attentive and polite. The towel game exists and we even had one couple change our spot one day. So if you want a good seat, you will have to get up early. Not the worst thing in the world but sometimes you want to sleep in and getting up at 7am might not be worth it.

Lastly, I would like to give special mention to Murphy and Leandro at the Ambar Lobby Bar. From the first day that we got there, they made us feel like we family and provided us with top notch service. Although other guests made weird requests and were not always polite, they handled themselves with professionalism and I truly enjoyed my time there. I will post a separate photo with them as they were truly great.

Overall, I would recommend the Ambar for those who wish to have a peaceful and great time away from daily life. I would gladly return to the Ambar.

Room Tip: We stayed in Block 65 which was equal distance from the lobby and beach, so I would recommend stayin...
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
7  Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded 13 July 2014

Dear Kevin,

Thank you for sharing your kind comment with us. I am delighted to read that you had a fabulous and peaceful holiday in your first time here. Thanks for your praises to Murphy and Leandro at the Lobby bar, they will be enchanted with your gratefulness.

I would love to welcome you once again to experience the hospitality of our people, the quality of our services and facilities.

Enjoy an all-inclusive holiday with Bahia Principe Hotels & Resorts.

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014 via mobile

I'm a picky traveler and I have no major issues with Ambar. Hotel is very clean and service is excellent. No problems with anything but if there was I'm sure they would fix it immediately. The food is average but at Don Pablo it's amazing. Beach and pools weren't crowded. Will definitely go adults only in the future

Stayed: July 2014
5  Thank AMBraz77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded 13 July 2014

Dear client,

I greatly appreciate that you have chosen our Luxury Bahia Principe Ambar Don Pablo Collection for your anniversary. For me, it is rewarding that we were able to meet your expectations with a great experience in an adult only atmosphere.

We will be honored to have you once again at any of our all-inclusive Luxury Hotels in the Dominican Republic with Bahia Principe Hotels & Resorts.

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

What a great 2 weeks just back today hotel room was luvly and spacious clean and maid service was very attentive its amaxing the difference a couple of dollar tip will make, I wasnt a big fan of the food but to be honest im a very fussy eater and there was loads of choice everyday very repetitive at lunch but like I said I never went hungry pool was huge as is resort but we just stayed in ambar section as we were in block 67 which was right next to pool and beach, plenty of alcohol in drinks never an issue tips get you well looked after in resort, the staff were very friendly ola to marlene and bianca at the pool bar, luvly ladies and the male staff were great too carlos, maximo, pool activities were a good laugh and you could win a free drink at the bar (haha) would I return yes weather great very hot and bahia principe as a resort chain were good. we met loads of luvly ppeople and made some new friends from all around the world american, english and scottish and would like to thank them all for great chat and banter over the 2 weeks thanks guys keep in touch

tracey & con xx

Room Tip: Block 67 room 203 good location
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  • Stayed: June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank tray4069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded 12 July 2014

Dear Tracey and Con,

I feel so proud that you have had 2 great weeks in Luxury Bahia Principe Ambar Don Pablo Collection and meet some new friends from all over the world. Thank you for your praise and nice comments to the staff, who always work hard to satisfied our dear clients.

I would be absolutely delighted to have you back again in Bahia Principe Hotels & Resorts, a 5 star experience in the Dominican Republic.

Yours sincerely,

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

The service was incredible. Wonderful accommodations. Already planning next years trip. Our concierge, Carlos, was the best. Great personal service. Take the Outback tour for at least the half-day excursion.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
3  Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded 12 July 2014

Dear Jeff,

I am proud to see that you loved your experience in our Resort and to know that you enjoyed the wonderful accommodations and incredible service.

Bahia Principe Hotels & Resorts, your best hotel in the Dominican Republic.

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

My husband and I stayed here for 6 days for a relaxing getaway before our first child is born in October. It was our first time in the Dominican Republic so I have nothing to compare our stay to, but we have been to may all-inclusives:
- Bring an insulated mug. The standard plastic cups are very small and it's very hot so it REALLY helps keep drinks cool.
- I checked the website before we left and it indicated there was a dress code for men for dinner at the restaurants on the resort. However, there was only one restaurant that required the dress code for men (long pants, long sleeve shirt and close toed shoes). Don Pablo is worth the visit so I would definitely bring an outfit the fits into the dress code, but just be aware of it so you don't pack too many pants and long sleeve shirts.
- The food was very good, but both my husband and I got stomach bugs (which actually was a theme for many people there). It was nothing detrimental to the trip, just inconvenient, but you might want to pack medicine from home. If not, there is a pharmacy and doctor on call 24/7 which was very helpful.
- The staff was extremely nice and helpful- we never had an issue with a language barrier and if we asked for something, we were helped promptly. It's likely going to be necessary to ask for toiletries/the minibar to be restocked since that seemed to be done sporadically. Make sure you get chocolates each night from the turndown service- they were awesome.
- You get one beach towel per person and can change it once a day. If you like multiple towels at the pool, you may need to bring extras from home.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank cmcorbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded 11 July 2014

Dear Client,

I greatly appreciate that you have chosen our Luxury Bahia Principe Ambar to relax before your child born and your first time in DR. We are pleased to know that you are happy to have stayed at our hotel and enjoyed our Don Pablo restaurant and the friendliness of the staff.

Thank you for your comments and we are looking forward to welcome you once again, next time with your baby!

Cordial greetings,

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

We stayed here for 10 days in June. Was really disappointed. I will list the good points and bad points for reference.

Good Points:

Excellent beach and sea area
Clean accommodation
Gardeners work hard on the grounds and keep everything looking nice


Bad Points

Restaurants are poor. If you can call them that. The service/food is very poor in all 7 we went to apart from the Maiko.

Staff are not attentive at all, they will get you what you want but are very robotic, no personality whatsoever, they couldn't care less who you are or where you are from.

Resort is Huge, as others have said you will be just a number here I am afraid.

Beach Bartenders very childish and immature.

Relaxing pool area? Forget that. The noisiest pool area I have ever been to.

Hotel Lobby is ridiculously hot, sitting in there for more than 20 minutes you will be sweating like a pig guaranteed.

Everything here and in the Dominican is about money, how much money they can get out of you? You have been warned.

Turn down service? Where? Never had it in 10 days!

With the dominican men, everything is a reference to sex at some point, from the rep on the coach to resort to Nathan the thomson rep any excursion you wish to go on. Pretty innapropriate and unprofessional.

If you want a relaxing holiday and expect Luxury do not go here. It's a very noisy resort and no where near 5 star accommodation/food/facilities, you will be a number to them.

If you are from the UK think of Butlin's in the carribbean.

If you think this is a 5 star resort you seriously need a reality check. We are not rich people, but I have stayed in accommodation much much better than this that was 3* !!

So Dissappointed. I would not return to the Dominican Republic and certainly not to this so called 'hotel'

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank s w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viancagraciano, customer service at Luxury Bahia Principe Ambar Blue Don Pablo Collection, responded to this reviewResponded 15 July 2014

Dear Guest,

Thank you for bringing to our attention the comments about your stay. I sincerely apologize for the inconveniences you have experienced and you were so disappointed because of that.

We are seriously dedicated to value our guest feedback, for this reason we take the comments in great consideration and once more we regret the situations that you experienced and if you felt you received not good service from the employees, I am surprised because we always received excellent comments about their friendliness.

We are at your disposal,

Vianca Graciano
Bahia Principe Bavaro Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luxury Bahia Principe Ambar Blue Don Pablo Collection

Address: Carretera Arena Gorda - Macao, Punta Cana, Dominican Republic (Formerly Luxury Bahia Principe Ambar Don Pablo Collection)
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#12 Romantic Hotel in Punta Cana
#31 Casino Hotel in Punta Cana
#43 Top resorts Hotel in Punta Cana
#45 Spa Hotel in Punta Cana
#46 On the Beach Hotel in Punta Cana
#47 Luxury Hotel in Punta Cana
Price Range: £141 - £286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Ambar Blue Don Pablo Collection 4*
Number of rooms: 528
Official Description (provided by the hotel):
Facilities and services 2 pool Sun terrace with sun umbrellas and loungers Relaxation zone with Bali beds Outdoor Jacuzzi BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, multi-sports court Water activity centre Motorised water sports (additionalcharge) WiFi access in the lobby (free) and in rooms (free) Entertainment amphitheatre Wedding gazebo 1 buffetrestaurant 3 speciality restaurants 4 bars 1 snack- bar Gazebo de bodas Smokers' lounge with bar service (cigar menu with additional charge) Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms 528 Deluxe Junior Suites Room facilities: King size bed or two full size beds Ceiling fan Air conditioning Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer Bathrobe and slippers Don Pablo Collection amenities Direct phone line (additional charge for external calls) Alarm clock with iPod docking station Flat screen TV Coffee-making machine Minibar Safe Butler service 24 hour room service Evening turndown service Pillow menu 2 disabled rooms for a maximum of 3 adults Prime location right on the sea front Exclusive lake-style pool Aroma menu WiFi (free) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 
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Also Known As:
Gran Bahia Principe Ambar Hotel Punta Cana

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